Hyatt House San Jose/Silicon Valley

Prós: The staff was awesome. Very helpful and knowledgeable.i have to give kudos to Dino who made my son's birthday very memorable and went over and beyond to make my son's 3rd birthday very special. Also to Oscar who made a big deal about my son's birthday.

Prós: Great complimentary buffet breakfast

Prós: Very nice. One employee stands out. Hotel employee she was wonderful and couldn't do enough to make sure our stay was excellent.

Contras: n/A

Prós: Breakfast, friendly staff.

Contras: Spotty WiFi access.connection Dropped in between. Mainly near far end of lobby.

Prós: My room was not the usual suite that I booked. It was my mistake when I made the reservation. Front desk upgraded me for $10 bucks which is worth it!!

Contras: I went for breakfast 20 min. befor it was over,the lady who was making the omelette wouldn't take my order! She said that its almost closing time , she had to many orders to fill! I proceeded down the buffet line and no plates and some food items empty.

Prós: The staff at check-in, breakfast & housekeeping, all went above and beyond at any other hotel we have stayed. Service and cleanliness were both the best! Excellent breakfast buffet and we were never rushed.

Contras: N/A