Hotel Serra Da Estrela

Probably the biggest plus of the hotel is its location, together with the beautiful views that it enjoys. The service is good, the rooms are adequate. The breakfast is plentiful and varied. 1. Some of the towels in the bathroom were torn. 2. We asked reception to enquire about time schedule of Holy mass in Covilha and were never given a reply. 3. TV channels are very limited; given that patrons are of various naionalities, satellite TV should be available.

Good location and kind dinning room staff Poor desk clerk availability to help. Low quality and variety of available food at the hotel restaurant, considering the price. Lack of cleanness of the surrounding area. Poor maintenance of hotel facilities.

The location of the hotel is good and the staff were warm and friendly. In a 4 star hotel I would expect satelite tv and facilities to make a warm drink in the room.

Views from rooms and restaurant staff No hot water in the evening to shower for dinner. Many items not available on dinner menu which was small.

location, poor internet facility, only one PC available for the guests, and you need a mobile phone to purchase credits (as a code gets sms-ed to you)

Excellent location, easy drive to ski resort, friendly helpful staff. The bar area is cosy, and well organised. The original room we were given was on the North side of the hotel, with terrible views. The buffet dinner was not very good, but convenient.