Distância até o centro
Avaliação da localização
Aeroporto mais próximo
|Cidade do México Benito Juárez|
Distância até o aeroporto
I don't like the room telephone I was broken Couple other things
Its a good price. The beds were too uncomfortable for my family but it was fine for me. I am not picky. Great location within a block of the metro. Chapultapec is walking distance.
Overall attention and service was ok, except for,
Front door personel were extremely pleasant and ready to help, specially I want to make note of one door person, "Orlando",
1- ordered courtesy coffe to room and after 45 minutes had to cancelled since I was leaving, after making note of this incident to front desk, all subsequent requests arrived in a timely manner. 2- Their pillows are 'hard as rock' they are not as soft I we are used to in the US. Some improvement could be made in this respect.
The staff was excellent. Luis, the concierge, in particular was very helpful. They had English-speaking staff on hand to assist whenever needed. Room service/housekeeping was quick and efficient. The location is superb! I loved the free breakfast and free wi-fi.
There was no air conditioning. The bed was a little too hard/firm.
service , staff
beds are unconfortables, hard mattres
the attitude of the maid who serviced our room was very bad
Com ótima localização em Cidade do México (na área de Zona Rosa), Hotel Royal Reforma está a 10 minutos de caminhada de Paseo de la Reforma e de Monumento El Ángel de la Independencia. As comodidades presentes incluem um business center, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.
baseado em 390 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.