Hotel Maitai Polynesia Bora Bora

The location, the hours of the restaurant, the welcome juice and complimentary cocktail, the views, the coral right in the lagoon, the ease of renting a bicycle or moped, the friendliness of staff. the beach, the quietness of the hotel

The slowness of staff to respond to requests, the minimum amount of options for eating/transportation on Bora Bora, the process to just get internet access, the lack of a separate concierge from the front desk staff, the roosters that roamed the property, the appearance of the main dining area, the late shuttle to pick us up from the airport, the hidden fee for the airport shuttle