Hotel Atlantide

It was cheap for Venice prices No one was at reception when we got there. We walked around to a different hotel that then led is back to our room. There was no wifi in the room and the wifi in the common space didn't work on our 4 days in Venice. I went to the other hotel (where we had checked in) and asked if I could use their wifi. The man at the front desk said no. The costumer service was awkward and disjointed. The place was not really clean. All that being said I knew it was a cheap hotel so I guess I got what I payed for... Next time I'll definitely spend the extra money to get a little more.

Comfortable beds, clean linen and clean rooms. Very good bathroom. Located 3 min walk from the railway station but very quiet. Good value for money. The receptionists were polite and helpful. We were allowed to keep our luggage after we checked out on the departure day in the reception area. No lift . A very steeple stairs and no staff to help with the luggage. Not too easy to find the place. When we finally did, the door was locked and noone there. It appeared that there is one common reception for two hotels. This should have been reflected in the hotel information.We ariived at midnight - two ladies and a child,. and we spoke English. Still it took us some time to understand what to do Imagine a person travelling alone with luggage who can't read the note on the door in Italian or English! . Even if he could he would have to drag his luggage back to another hotel, climb the stairs , get the key, and all the way back.

city location, close to everything. other than the good location and smiling receptionist. everything else is too bad.

Proximity to the central train station. There was a stench in the room (like mould), staff was not very friendly.

Spacious room Outside and lobby not very nice.

Excellent services of the hotel stuff