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The location of the hotel was in a secure zone
The customer service is really bad
The staff is great, very helpful, service oriented.
The facilities were good but do need some minor maintainance.
This hotel is at a great location, about 15 minutes from the airport, the cab ride is around $24 reais. There is a transfer included if you book through booking.com but you have to call days before to confirm. The staff are super nice and they speak english well, Breno helped us a lot at the front desk. The breakfast is amazing, lots of fruit, breads, cakes, cheeses and ham, also the typical meat (carne de sol) and "macaxeira"(yuca). There is also someone (Josi is her name) preparing omelets, "tapioca" just outside by the pool where we eat breakfast. The bar at the pool is open 24 hours and there's a nice lounge at the second floor. The city tour Recife-Olinda was great!! Leandro from the travel agency at the hotel helped us with that.
The rooms are spacious, the bathrooms are ok, I would suggest some renovations for the bathroom but overall this hotel is still a great deal for the price. The air-conditioning system is good and their pillows are very soft, goose feather. The food price is a little overpriced but there is a "padaria" or coffee-bread place around the corner from the hotel where you can get bread and sandwiches for half of the price. The padaria also sell beer, sodas, milk, cookies and have lunch during the day. The hotel is also near by a shopping mall, about 6-7 blocks west, the mall is very nice and food is very good. The beach is about 3 blocks east...super nice and convenient! I would definitely recommend this hotel for families with kids and couples.
Internal palace, frendly personal on lobby, some rooms, some dishes in restorant
some rooms without windows, poor antinoise isolation, too fried (as chips)salmon in restorant,the part of internal palace not defend from rain, too little swimming pool.
The staff was very good, and they speak English well. The breakfast is very good (many kinds of food, and you can eat at will, from 6h to 10h).
They do not have a converter from electric plug of my computer (I am from France) to their switches/sockets in rooms, so I had to ask someone to another hotel to give me such a converter to charge my computer. The refrigerator and the air conditioner in the room are noisy. Especially, for my first room the air conditioner in the hall was very noisy, so I asked to change my room (and they gave my another one). On the last day, when I wanted to pay, my eurocard/mastercard card was refused by their device (there was surely a problem with their device), so I was forced to get out cash from a nearby bank with greater taxes.
Com excelente localização no coração de Recife, Hotel Aconchego fica a 15 minutos de caminhada de Praia de Boa Viagem e de Shopping Recife. As comodidades presentes incluem jornais de cortesia no saguão, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Os hóspedes podem utilizar serviço de traslado de/para o aeroporto mediante uma sobretaxa e estacionamento grátis com manobrista está disponível no local.
baseado em 2.092 avaliações
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