Holiday Inn Express Hotel & Suites Portland-Jantzen Beach

I could not go do to the Coronavirus however the staff was exceptional, called me to see if I was still attending. I told him I couldn’t and booking wanted to charge me $100 to cancel my reservation, he said call them now and we will do it for free. Very impressed with your evening staff on 3/13/2020 (I know he got off at 7am)

Unscented bedding and room. I have allergies so this is very much appreciated!. Staff very friendly and competent. Great breakfast. Big rooms. Lots of pillows :) Good pool that was nice and empty in the morning for some laps and small hot tub. I really enjoyed this facility and we will be back.

The room was very warm even though I turned the heat off. I couldn't get to sleep and I didn't want to turn on the AC cuz my mom has cancer. Even SHE was sleeping without her covers. I couldn't figure out where the heat was coming from. It would not stop me from returning though. The Exterior door for the hotel is not for someone with disabilities. We had to have someone come out and hold it for us. The 2nd door was electronic so it was fine.

Great hot breakfast with many choices. Very clean, quiet and comfortable. Excellent location with good places to walk dogs. Very good value for double queen room with loveseat, fridge and microwave.

Since they accept dogs, it would be nice to have some dog waste bags available. I was okay as I always have some, but sometimes people forget. Exterior was nice and clean though.

The staff was so great!! I wish I could have talked to the manager so I could compliment the staff, but I was told there was no manager on weekends.