Hilton Portland Downtown

Kayak stole my money

Prós: Hotel is always wonderful.

Contras: Due to snow and ice storm I had to cancel. The hotel was fine with it. It was within their 24 hours. Unfortunately, the company I used on kayak stated I would have needed to cancel on the same date that I reserved!!!!! Are you kidding me? Don't reserve through them. They do not care what terms the hotel has.

Prós: Great location Great staff Clean

Contras: Overpriced valet parking Self parking across the street Rooms similar to cheaper budget hotels outside of downtown

So So at Portland Hilton

Prós: The location of this hotel is very convenient for downtown activities and proximity to suggested things to do in Portland. The lobby and bar area are very nice. The work-out gym is also very good.

Contras: While the Hilton is very convenient, there are some problems with this hotel compared to other hotels in this class. While free parking is not included, there is pay-to-park available from the hotel, but the hotel charges twice as much as the parking garage that is just around the corner(price gouging is not okay.) When I tried to ask staff about the private parking garage, they did everything they could to talk me out of it. Don't pay the excessive Hilton parking charge. I am finding that most hotels these days provide free internet in the rooms and in the lobby. I travel and stay at world-class hotels at least twice a month. So I broke down and paid for the premium internet access at the Hilton. It was far from premium. Not the slowest I have ever seen, but close to it. Also, at this level of hotel, I would expect all the rooms to have charging facilities for electronic devices. Sad to say, but the technical comfort of the room was anything but hi-tech!!

No exercise facility in the building

Contras: No exercise facility on premis. No in room water. Breakfast is no available before 6:30 am.

Contras: I was almost finished checking in when I was told that there would be a $25 early check-in fee.

Noisy!

Prós: Tuesday night, December 20, the elevators were so noisy I was deprived of my sleep. Hilton should check the elevators There was construction going on so lobby level elevators were roped off for the evening so guests had to walk up two flights of stairs to gain access to the elevators. It appeared the construction crew was cognizant of cleaning up and they kept the worksite swept. However, on the 20th floor the glass table near the elevator looked as though it hadn't been dusted in several days. There was enough dust to write ones name on the glass! On a positive note, the employees at the front desk were very helpful at check in.