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|Santa Ana J. Wayne/Orange Cnty|
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Friendly, helpful staff
Hot water could be hotter
Not coming back
I like the location of the hotel. it was convenient40 z traveling around easy traveling around the area. In addition, it was near a strip mall and a wide variety of restaurants.
I was under the impression that it was a non smoking hotel. I woke up two days in a row with my newborn's hair smelling with the stench of smoke from the comforter. The staff were not friendly. they constantly asked my two ethnic teenagers for their room key each time they entered the hotel. And once they took the key from my son when he was trying to use the vending machine to verify my name on the reservation before returning it back to him. lastly when I was attempting to get the continental breakfast, I learned that you had to pay for the breakfast. For some reason my son and i were picked out randomly amongst an entire crowd of people to be asked for a buffet a ticket.I inform them that I thought it was included being the fact that a majority of hotels I have stayed in have always included continental breakfast. Instead of her explaining to me nicely and in a professional tone, the staff member it loudly and rudely told me" you don't have any money you have to pay to eat here" I was so embarrassed that I just put the food down and walked away. of course I have money to pay for the breakfast if I have money for the hotel duh! She could have kindly informed me that it was not included with the traditional hotels day and that a buffet voucher can be purchased at the front desk or bill to my room. I just found it strange that she picked us out of the entire crowd to ask us.i did not appreciate her loud talking me. I also did not appreciate the other staff members standing around me and my son as if we were going to cause a commotion.amongst a few other things that take too much time to mention, I just decided to come upstairs and pack my bags and leave. I decided to stay at another hotel for the rest of our trip. such a disappointment
Breakfast crew. Excellent.
Having to pay for daily parking when the Hampton Inn next door had free parking!!!!!
Good location, clean rooms, pleasant staff.
Parking fee, housekeeping was still cleaning rooms at 5:00 p.m.
I was disappointed that there is no "complimentary breakfast". For the price, you would expect not to have to pay that much for a breakfast. This would prevent me from staying at this hotel again. I would choose one with complimentary breakfast.
Com ótima localização no coração de Garden Grove, Hilton Garden Inn Anaheim Garden Grove está a 10 minutos de carro de Parque Disney California Adventure® e de Disneyland® (Disneilândia). As comodidades presentes incluem acesso grátis à internet com fio, um business center 24 horas e check-out expresso. Este hotel possui um espaço de 104 metros quadrados, contendo espaço para conferência e sala de reunião, e é o local ideal para quem está planejando eventos em Garden Grove. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.
baseado em 145 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
Comentários sobre Hilton Garden Inn Anaheim/Garden Grove
Atrações mais populares
- Haster Basin Recreational Park 1,5 km
- Crystal Cathedral 1,6 km
- Garden Grove Historical Society 2,4 km
- Festival Amphitheater 2,8 km
- Garden Grove United Methodist Church 2,8 km
- The GEM Theater 2,8 km