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Grand Hyatt San Antonio

Pesquise ofertas no Grand Hyatt San Antonio em centenas de sites de viagem ao mesmo tempo

600 East Market Street, San Antonio, TX 78205, Estados Unidos

+1 210 224 1234

R$ 552+

Grand Hyatt San Antonio

Visão geral
Avaliações
Fotos
Mapa

Grand Hyatt San Antonio - San Antonio - Bar

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Grand Hyatt San Antonio - San Antonio - Piscina

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Grand Hyatt San Antonio - San Antonio - Restaurante

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Avaliação geral

8,7/10 Excelente

Baseado em 2636 avaliações

Avaliações em destaque

Serviço

8,8
Centro de Bem-Estar/Spa

8,7
Internet

5,3
Custo Benefício

4,4

Bom saber

Ótimos pontos turísticos
Atendimento acolhedor
Ótima vista

Próximo a

363 m Tower of the Americas
0.4 km La Villita Historic Arts Village
0.5 km The Alamo

Sobre

Grand Hyatt San Antonio tem excelente localização, a apenas 10 minutos a pé de Rivercenter Mall e Alamo.Depois de se divertir com a piscina externa, peça algo para comer no restaurante ou relaxe com uma bebida no bar/lounge.Este hotel elegante oferece um bar ao lado da piscina e um centro de bem-estar 24 horas, além de quartos com toques delicados, como colchões com pillowtop com roupas de cama premium.

Hotels.com

Comodidades

Academia de ginástica
Wi-Fi grátis
Animais permitidos com pedido prévio. Podem ser cobradas taxas extras.
Acessível
Caixa eletrônico
Business center
Loja de presentes
Serviços de lavanderia
Instalações para reuniões
Serviço de quarto
Piscina ao ar livre
Não-fumante
Restaurante
Bar/Lounge
Check-out express
Ar condicionado
Recepção 24 horas
Cofre
Área para fumantes
Armazém disponível
Terraço/pátio
Terraço
Serviço de concierge
Cafeteria
Internet grátis
Estacionamento (cobrado à parte)
Casamentos

Avaliações de hóspedes

Todos

Casais

Famílias

Negócios

Avaliação geral

8,7 Excelente

Baseado em 2.636 avaliações

Serviço

8,8

Centro de Bem-Estar/Spa

8,7

Localização

8,6

Comodidades

7,8

Limpeza

7,2

Quarto

6,3

Café da manhã

5,4

Conforto

5,3

Internet

5,3

Custo Benefício

4,4

Avaliação geral

8,3 Excelente

Baseado em 1.159 avaliações

Localização

8,7

Serviço

8,6

Limpeza

6,7

Café da manhã

5,8

Conforto

5,2

Quarto

5,2

Custo Benefício

4,2

Avaliação geral

8,6 Excelente

Baseado em 1.133 avaliações

Serviço

8,7

Localização

8,1

Limpeza

7,4

Quarto

5,9

Café da manhã

5,2

Conforto

4,6

Custo Benefício

4,4

Avaliação geral

9,1 Excelente

Baseado em 342 avaliações

Centro de Bem-Estar/Spa

8,9

Localização

8,8

Serviço

8,7

Restaurante

6,3

Quarto

6,1

Café da manhã

5,3

Conforto

5,3

Custo Benefício

4,6

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

Encontrar avaliações que mencionem:

friendly staff

convention center

adjacent to convention center

grand hyatt

charge for parking

great view

overnight parking

right on the riverwalk

riverwalk location

great location

ruth chris

great hotel

san antonio

night valet

10,0

Prós: Staff friendly

Avaliado em Sep 2014

avaliação de
10,0

Excellent Stay

Prós: Location was right no the river. Beautiful Lobby Rooms were very comfortable, awesome view of the tower.

Contras: Valet Parking was $37 + Tax = $40.00!

Avaliado em Aug 2015

avaliação de
8,8

DISCRIMINATION AGAINST SMOKERS

Prós: Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.

Avaliado em Aug 2015

avaliação de
10,0

Phenomenal service

Prós: From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.

Avaliado em Sep 2015

avaliação de
10,0

Wow from beginning to end.

Prós: The service from the hotel was very much as I would of expected. As soon as in pulled I to valet, the valets were very kind to not only greet and open the door, they immediately unloaded the car and took me inside to check in. With warm greeting from the staff, I was very impressed with how clean the entire hotel was in addition to the room. Great service and defiantly will be back

Contras: One if the employees seemed to have a little bit of attitide considering that all I asked for was to have shaving cream sent to my room. Other than that, everything else was fine.

Avaliado em Feb 2015

avaliação de
6,0

first bad experience

Prós: I loved the location. Steps from the river and the mall.

Contras: My room had way too much wear and tear. The head board was all scratched up. The tub has cracked and rusted and was clogged up the water would not drain when i took a shower. The door handle was at 5 o clock instead of 3. The room did not feel like a Grand Hyatt room. It felt like i was at a cheap hotel. I suggested to the manager that that room should not be occupied untill it get fixed.

Avaliado em Feb 2015

avaliação de
9,4

Prós: Beautiful view. Very peaceful.

Contras: Didn't realize there would be 60$ charge for parking

Avaliado em Jun 2015

avaliação de
8,8

Prós: Very nice accommodations.

Contras: Breakfast buffet was understaffed, was not explained properly

Avaliado em Apr 2015

avaliação de
9,4

Prós: The staff was very friendly, helpful, and professional.

Contras: Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.

Avaliado em Dec 2015

avaliação de
2,5

Contras: The room was small and we couldn't even upgrade

Avaliado em Feb 2015

avaliação de
7,7

Great location, just fair facilities

Prós: Location is adjacent to convention center, staff is very professional and strives to make you feel welcome. Rooms are clean and everything worked.

Contras: Rooms are dated with sound transmitting walls. Amenities are business travel grade without the higher end amenities expected for the price.

Avaliado em Dec 2014

avaliação de
5,1

Horrible Customer Service

Contras: I didn't like that when checking in they ask for my credit card again after I had already paid $857 online. Not knowing that valet was not included they kept trying to swipe different amounts to charge and blocked my card for suspicious faudulent charges. Terrible communication cuz they could've asked me what card I wanted to use, nothing. Also valet customer service was horrible while my sister was arriving in her vehicle with my nephews she asked for help carrying her luggage off and was ignored by valet. He could've called someone for help, but definitely not worth the money, never again

Avaliado em May 2015

avaliação de

10,0

Prós: Staff friendly

Avaliado em Sep 2014

avaliação de
10,0

Excellent Stay

Prós: Location was right no the river. Beautiful Lobby Rooms were very comfortable, awesome view of the tower.

Contras: Valet Parking was $37 + Tax = $40.00!

Avaliado em Aug 2015

avaliação de
8,8

DISCRIMINATION AGAINST SMOKERS

Prós: Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.

Avaliado em Aug 2015

avaliação de
10,0

Phenomenal service

Prós: From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.

Avaliado em Sep 2015

avaliação de
10,0

Wow from beginning to end.

Prós: The service from the hotel was very much as I would of expected. As soon as in pulled I to valet, the valets were very kind to not only greet and open the door, they immediately unloaded the car and took me inside to check in. With warm greeting from the staff, I was very impressed with how clean the entire hotel was in addition to the room. Great service and defiantly will be back

Contras: One if the employees seemed to have a little bit of attitide considering that all I asked for was to have shaving cream sent to my room. Other than that, everything else was fine.

Avaliado em Feb 2015

avaliação de
9,4

Prós: Beautiful view. Very peaceful.

Contras: Didn't realize there would be 60$ charge for parking

Avaliado em Jun 2015

avaliação de
8,8

Prós: Very nice accommodations.

Contras: Breakfast buffet was understaffed, was not explained properly

Avaliado em Apr 2015

avaliação de
9,4

Prós: The staff was very friendly, helpful, and professional.

Contras: Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.

Avaliado em Dec 2015

avaliação de

7,7

Great location, just fair facilities

Prós: Location is adjacent to convention center, staff is very professional and strives to make you feel welcome. Rooms are clean and everything worked.

Contras: Rooms are dated with sound transmitting walls. Amenities are business travel grade without the higher end amenities expected for the price.

Avaliado em Dec 2014

avaliação de

6,0

first bad experience

Prós: I loved the location. Steps from the river and the mall.

Contras: My room had way too much wear and tear. The head board was all scratched up. The tub has cracked and rusted and was clogged up the water would not drain when i took a shower. The door handle was at 5 o clock instead of 3. The room did not feel like a Grand Hyatt room. It felt like i was at a cheap hotel. I suggested to the manager that that room should not be occupied untill it get fixed.

Avaliado em Feb 2015

avaliação de
2,5

Contras: The room was small and we couldn't even upgrade

Avaliado em Feb 2015

avaliação de
5,1

Horrible Customer Service

Contras: I didn't like that when checking in they ask for my credit card again after I had already paid $857 online. Not knowing that valet was not included they kept trying to swipe different amounts to charge and blocked my card for suspicious faudulent charges. Terrible communication cuz they could've asked me what card I wanted to use, nothing. Also valet customer service was horrible while my sister was arriving in her vehicle with my nephews she asked for help carrying her luggage off and was ignored by valet. He could've called someone for help, but definitely not worth the money, never again

Avaliado em May 2015

avaliação de

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Grand Hyatt San Antonio - San Antonio - Bar

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Grand Hyatt San Antonio - San Antonio - Lobby

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Grand Hyatt San Antonio - San Antonio - Restaurante

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Grand Hyatt San Antonio - San Antonio - Academia

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Grand Hyatt San Antonio - San Antonio - Atrações

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Grand Hyatt San Antonio - San Antonio - Vista externa

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Grand Hyatt San Antonio - San Antonio - Edifício

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Grand Hyatt San Antonio - San Antonio - Quarto

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Grand Hyatt San Antonio - San Antonio - Quarto

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Grand Hyatt San Antonio - San Antonio - Lounge

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Grand Hyatt San Antonio - San Antonio - Banheiro

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Grand Hyatt San Antonio - San Antonio - Sala de jantar

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Grand Hyatt San Antonio - San Antonio - Restaurante

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Grand Hyatt San Antonio - San Antonio - Lobby

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Grand Hyatt San Antonio - San Antonio - Atrações

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Grand Hyatt San Antonio - San Antonio - Atrações

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Grand Hyatt San Antonio - San Antonio - Atrações

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Grand Hyatt San Antonio - San Antonio - Atrações

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Grand Hyatt San Antonio - San Antonio - Lobby

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Grand Hyatt San Antonio - San Antonio - Sala de estar

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Grand Hyatt San Antonio - San Antonio - Sala de conferências

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Grand Hyatt San Antonio - San Antonio - Pátio

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Grand Hyatt San Antonio - San Antonio - Sala de jantar

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Grand Hyatt San Antonio - San Antonio - Restaurante

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Grand Hyatt San Antonio - San Antonio - Restaurante

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Grand Hyatt San Antonio - San Antonio - Academia

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Grand Hyatt San Antonio - San Antonio - Sala de conferências

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Grand Hyatt San Antonio - San Antonio - Quarto

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Grand Hyatt San Antonio - San Antonio - Sala de estar

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Grand Hyatt San Antonio - San Antonio

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Grand Hyatt San Antonio - San Antonio

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