Gondola Hotel and Suites

Manager was very helpful and staff were friendly. Advice was beneficial. Nearby shop good. Taxi close to get to downtown. We later went to another hotel on a group tour so comparatively speaking this hotel was more personalised. Not a big international type hotel; friendly and more homely. From the description of the 'studio' we expected cooking facilities but this was not so.

The hotel staff upgraded us upon arrival - a nice surprise! A jacket was left there behind and they kept it for us for later pick up. It's in a good location and was perfect for 1 night in Amman. We were upgraded to the suite, but it's pretty worn and old looking. It was very spacious, but I wouldn't pay the usual amount for it.

Very kind personal who was ready to help all the time.

they consider my late check in everything in the advertisement is completely opposite of what the hotel looks like. the room is dirty and the toilet is so small that i can't move properly when i'm taking my shower. the door of the room is so old and its too noisy to close that's why when other people are closing their rooms, it creates a loud noise. its really a wrong move for me to choose this hotel.

Very noisy. Very basic rooms (i.e. no bed light)

location Bed was not cleaned