This hotel is amazing! Not only is it in a great location but the staff and facility is superb. We arrived at the hotel at 3:30pm and our rooms weren't ready. To make up for it we were upgraded to a suite. You can see the cathedral out of your bedroom window which is fantastic! I would definitely stay here again.
Everything was perfect
professionnel and friendly staff. very good asiatique restaurant
Very helpful staff. Very alert and professional. Unbeatable location
The room was not up to standard for a 5-star hotel. There was a desk, but no lamp on or near the desk. The walls between the rooms are paper thin. I could hear every word spoken by guests in rooms beside me. One morning I was woken by the sound of the woman in the next room having what appeared to be a great orgasm. She probably was not that loud, but the walls must be without any sound proofing at all.
Great location. Excellent service every step of the way, great staff. Delicious breakfast.
Kingsized bed was really two beds pushed together.
Good location, good service
The hospitality of the stuff was outstanding.
the room I had was facing the internal courtyard and was light and airy. There was no back of house noise to prevent me having the french doors wide open all night. The staff were very friendly and the refresehments and meals generous and delicious. The location was great, 15 mins to the Kolnmesse, across the road from the shopping area and next door to the dom.
the hotel was close to the cathedral, shops and the river also only two mins from central station.breakfast was lovely a choice of almost anything you wanted, the staff were very helpfull recomending restaurants ect.and the mini bar was included.
All the lobby staff were helpful and pleasant.
Com localização central em Colônia, Excelsior Hotel Ernst am Dom fica a apenas 4 minutos de caminhada de Catedral de Colônia e a 7 minutos a pé de Museu Ludwig. As comodidades presentes incluem acesso grátis à internet com fio, um business center e serviço de limusine/transfer executivo. Há serviço de traslado da estação ferroviária (disponível 24 horas) de cortesia, além de estacionamento sem manobrista (sujeito a cobrança) no local.
baseado em 751 avaliações
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