DoubleTree by Hilton Virginia Beach

Even when the restaurant and bar are not busy it takes an unacceptable amount of time to order anything. Maybe the staff has so many other task to complete along with how they put the orders in to how long it takes to make a payment, very disappointing.

Comfortable Allergic to pets, and room was on let floor. Resulted in bad allergies during stay.

Pool closes some what late , breakfast was good Dirty room , room service didnt even vacuum the room or take the trash out. When i asked for a cookie without nuts they still gave me ones with nuts on 4 different time! I ended up getting sick because of the nuts. Really wish i choose a different place to stay. Lesson learned !

Almost nothing. The staff was nice, and the sheets were clean. But nothing memorable or special at all about this hotel. The water in the shower didn't get hot, visible damage in the bathroom. Our carpet was damp when we got there. No mini fridge or safe in the room. Not one piece of artwork in the whole room, very stark and un welcoming. We needed a pet friendly room and this is the first time I've ever booked one, they don't tell you anywhere when you make the reservation that pets are not to be left unattended in the room at any time. And also didn't tell me that when I called to verify the reservation and to let them know that we were bringing two small dogs. So after driving 14 hours and booking a non refundable room for $400, they made me sign something at the front desk saying that if I did leave my dog in the room that they would call animal control to safely remove the dog. We were traveling for a wedding, what was I supposed to do? So the second day we were there, while at a wedding function, I got a call saying the dogs were barking and I needed to come back to the hotel and take them to a kennel if I was going to leave them unattended. I would have taken them to a kennel in my home town and left them while we were out of town if I would have known any of that. Absolutely ridiculous. And then the hotel manager had the nerve to tell me that he would work with me when I said we couldn't make it back to the hotel for about 30 minutes. You better work with me because last time I checked, I was the one paying you guys, not the other way around.

Room had a horrible odor. Air purifier was provided by staff, but had no lasting effect; had to be run daily for several hours.