Doubletree By Hilton Hotel Houston - Greenway Plaza

There was an awesome employee there named Van, but nothing else.

No hot water, horrible parking, dirty rooms, and awful customer service the next morning.

Not nearly what we expected...

Room was fine

Smell of sewage throughout the facility...starting in the parking garage, into the lobby and worst in the hallways to the room. Baseboards in hallways were rotting/coming loose from walls. Dirty dishes from room service sitting outside a room down the hall the night we arrived, then still there when we were checking out the day at 11:15am.