City Creek Inn & Suites

stay away

Prós: Nothing

Contras: uncomfortable bed and pillow, thermostat intentionally disabled, pathetic breakfast, stained carpets, rundown

Overall is good

Prós: Cleanliness is good AC is cold For serving is quickly response (service is good)

Contras: Breakfast just few items/choices, so different with other Hotel with the same price but they have more choices

Urine-soaked sheets. Terrible night staff.

Prós: Location is good. Daytime staff seemed friendly.

Contras: When I climbed into bed after checking in for a two-day reservation, I slid into soaking wet sheets. Pulling back the covers revealed the unmistakable smell of urine. The front desk manager was completely unsympathetic and refused to apologize or provide any solution until I actively demanded one. He told me that people go in and out of the rooms all the time and there is nothing he can do to prevent it. My friend and I left immediately and slept in our car instead, since everything else in the area was booked. I returned the next morning to complain to the manager and was given the refund the night clerk had refused me, but I simply cannot be emphatic enough that no one should stay at this property. I have stayed at hundreds of hotels and have never had such a terrible experience.

Prós: I liked that a refrigerator and microwave were in the rooom. Also liked that breakfast was offered.

Contras: My 11-year old son said the room smelled like a urinal. :( I needed to pull out the febreze and sprays that I could find just to be comfortable. Breakfast was offered, but selection was very limited.

Contras: Refrigerator froze the food. Air condition was very noisy. No shampoo was provided. Maybe forgot ???

Previous reviews are misleading

Prós: The staff was reasonably friendly and the cable TV was OK. Location was reasonably central in SLC.

Contras: You get half-working aircon/heating, beds have one sheet and a very thin blanket with cigarette holes (on both beds), hot water sometimes doesn't work and when it does it takes a while and it itches and dries your skin afterwards. The wifi unusable because it's so slow. The breakfast is coffee, way-too-sugary OJ, corn flakes or raisin bran, milk, bread, butter, or waffles (although the dough was poorly made and the waffles would never feel right). Would not recommend except as a quick cheap option.