Bienville House

We’ve stayed at the Bienville house before and were very pleased with the location and the attractiveness of the hotel itself. They have an excellent complementary breakfast.

The room it’s self was OK. We booked a Terrace room, which turned out to be a walled off white box with no lighting at night. The elevator broke two separate times during our one night stay. Most of our disappointment came from the abrasive staff.

Location was ok .

Location was ok staff rude and inconsiderate of customers. Elevator was not working so we had to either use the stairs of 4 flights and or the service elevator. Beds were too small. The sun decks with wall too high to see street below. Never again.

We didn't sleep well because the room was very hot. Adjusting the thermostat did nothing. Called the front desk and they were absolutely no help. Will never stay here again.