Art Hotel Medellín

The staff was very accommodating and understanding of my concerns. They front desk was amazing! I didn't like the fact that a restaurant was being built on the top floor and there was nothing mentioned about it at the time of the reservation. Construction started at 7 am and you could hear all the noise in the room. This forced to me transfer hotels at the last minute and I am still waiting for my full refund.

Daniel was the only good employee I encounntered. Rude staff, was falsely accused of consuming items from minibar, hotel has a discotec outside the window, and it does not close until 4am. So stay here if you dont care about resting or sleeping. Breakfast staff is pathetic and lazy. AC was not cold until last nites stay. The hotel staff started repairing something at 630 am and was hammering outside my room...this was after the discotec finally closed at 4am..total lack of consideration for guests. The cleaning staff allowed me 1 tiny bar of soap for a 4 nite stay..lwhat the heck is that? Do yourself a favor and stay at a better hotel nearby.