Arborea Hotel

All of the staff (except the front desk) were amazingly great. The guard, the maintenance worker, maid, and especially the young bartenders were super nice. They went above and beyond to give us information and educate us on local culture. The reception personnel were so cold and unhelpful. The worst of all was learning that the facility is literally next to a train track. The train went by at 10 p.m., 12 pm., 2 a.m. and 4 a.m. It was so incredibly loud and the entire room rattled. There was no mention of this on the web ad so like a fool, I prepaid for 2 nights. And when we requested to be reimbursed for one night so we could go somewhere else, surprise surprise, the manager was not available to authorize the refund. The pool was filthy and unusable. The wifi was spotty.