Hotéis em Heringsdorf (Mecklemburgo-Pomerânia Ocidental)

Prós: Breakfest!!!

Contras: Quite expensive, the price is to high

Prós: Wonderful staff, great breakfast

Prós: We enjoyed our stay at Gästehaus Schulz because it was located in a quiet place, had a nice layout with kitchen, dining/living room combination and a bedroom on the second floor. Michael, the host, was a very friendly and helpful person. Good shed for storage of bicycles, only a 10 minute ride down to the lovely beach, and close to a large grocery store.

Prós: Location, friendly staff, breakfast buffet, SPA

Prós: Clean rooms

Contras: Great location

Prós: excellent location. very pleasant staff. all facilities and needs were met. I will definately come back.

Contras: Was very disappointed that i was not told the masseuse was a man and not a woman that i did request.

Prós: the hotel was very good, especially the breakfast.

Prós: The Grand Hotel ist located close to the Baltic Sea, a beautiful place with a nice view, nice walking possibilities. Very good breakfast-buffet and service. We are used to Steigenberger Hotels and we stayed with quite a lot of them - we would rate this hotel as one of the best of the Steigenberger Hotels. Our Suite was beautiful (the sofa should be changed) and the housekeeping service was excellent! We can recommend this hotel!

Contras: We stayed for six nights - we had no welcome-drink - no Manager's cocktail - no fruits or welcome gift in the room! Strange.. We booked a 2 room Deluxe Suite with fire-place, 711. From our (hotel) building we had to leave the building to get to the SPA, there is no direct way, except you want to walk through the parking garage in your bathrobe. But you can use the changing-room. We had Dinner every evening at the hotel - à la carte - everything was fine, except the unfriendly headwaiter at the buffet evening on Friday.

Prós: Location is perfect. Hotel is compact. Reception is friendly

Contras: Staff is not providing the right info. It depends who is serving. House keeping is not able to speak or understand good German or English. Room was not clean. We had so many flies and bees were death or half death. Evening bufe is poor and service in breakfast and dinner not well

Prós: Location is excellent, rooms are spacious and clean. Swimming pools are well heated. Breakfast and restaurants onsite are good apart waterfront

Contras: Waterfront bar does not keep the same level like other onsite restaurants. WIFI signal was not available in one of the bedrooms while in another one was falling. Checkout took too much time and payment confirmation was not saved, likely I had paper confirmation with me.

Prós: perfect location close to the beach

Contras: drinks a little bit to expensive

Prós: Excellent breakfast, great location, great spa

Prós: - Room was nice and comfortable - Excellent Spa and great 20m outdoor pool - Very good breakfast indoor and on a beautiful outdoor terrace - Excellent, kind and helpful front desk personnel

Contras: - Room cleaning was a bit of a lottery in terms of the amenities each day: Something, either shower gel, shampoo or soap was always missing - Some of the staff working on the breakfast buffet were very young and not well trained school kids probably helping out over summer - The orange juice at the buffet is not fresh, but a kind of mix between freshly squeezed and packaged orange juice - Room service menu was very small and a weird composition missing all basics e.g. for families preferring to dine inroom. Other than that it was obscenely expensive and on top comes a €10 “service fee”. This easily adds up to €34 for one single Cesar Salad...

Prós: - excellent breakfast, rich choice and a tasty selection of local and international food - very nice, spatious rooms with balcony - extremely good SPA and relaxation area, incl. swimming pool

Contras: - the general service level was good, but not exceptional; - for a 5* you would expect staff to go out of their way to make your stay as pleasant as possible; - on the arrival day we wanted to have dinner at 21 h 20 and were told that the kitchen closes at 21 h 30 - I fully understand that the kitchen closes at a certain moment, but I would have expected that they make at least an offer (e.g. we cannot cook the 5-course menue for you anymore, but we can make you this or that) - instead they simply referred to room service (which was not tasty at all and included an additional fee) - same for SPA and sauna: when reserving on booking.com, no indication that the sauna area is textile-free; I have no problem with that, but since SPA is a key selling argument of the hotel, it should be mentioned in the policies, or it should have textile-free and non-textile-free hours

Prós: The staff was very friendly, from the welcoming drink to the speed at which the room was made up in the morning. The on-premises restaurant is top-class with very fair pricing.

Prós: Great location in the city centre with near beach and promenade. Good food, clean rooms. Everything was fine. Highly recomended!

Prós: Fantastic breakfast, absolutely delicious. Clean, bright room. Recommendable place.

Prós: the location of the hotel was good, close to beach and a short walk to pier. there was a nice pool area the almost no one was using but not all saunas were turned on. breakfast is till 13:00 so that is a very good idea if one like to sleep longer. the staff (who was polish) once noticed we were polish were very friendly and warm. nice that the staff diceded to change our room after we were given one that was a bit different from what you see on booking.com but even the new room was not the same but still a bit better from the first one. nice touch in check in with the welcome drink but takes way too long. If you can pick Steigenberger Grandhotel and Spa!

Contras: actually there is a bunch of things that I did not like: 1- check in very long, also the fron office staff took us for kinda idiots, was close to what I would call arogant, and I think that because we were not german kinda treated us like we dont really care nor we know anything and made us feel as if we dont really fit into this so called super high class hotel that it is not 2- the rooms - not what is pictured on booking, ofcourse they only have a few renovated rooms that are already sold out so they give you what is left 3- rooms are old fashined and are spread out in different buildings meaning that to get from point A to B you do sometimes have to go outside 4- the hotel is not spotless clean but I guess it is in good condition 5- brekfast buffet was long time open - super plus- but the choice was not great, there was a live cooking station and that was also nice but if you order be prepared that no one will bring it to you and you have to wait or come pick it up, if not, it is just left on the station and gets cold. 6- sauna and so called spa area is not open in the morning or in the evening, in the morning you can swim but sauna is closed, in the evening you can swim and use some saunas (others are not turned on) but you can not get a massage, why post info that the spa center is open till 22:00? the pool is open till 22:00 not the spa! 7- the bar is open in the evening but most of the time you have to walk around to find the bartender as she/he is always not where she/he should be - behind the bar! maybe they trust gusts to have a self-service why not, would sure be quicker than waiting 25min for someone to show up and make you a drink. 8- some staff is nice, others really need to get a quick reminder of the hospitality branch of work they do - please dont think that just because we are young and have a chilled out look, it is ok for you to be arogant - its not.

Prós: Super friendly and helpful stuff, breakfast till 13:00-many choices and great quality of food, also the restaurant was great, we had fish and wild Gulasch. small spa but sweet and enough to relax. Top Location!

Contras: the view out to the parking place was not good and one style of the room was a bit old fashion but we could chances the room, and it was amazing. The new room was more the style I like.

Contras: Employees give misleading information. I could not come because of illness and they misled me and would not give a solution

Prós: Staff were very friendly. We enjoyed a nice welcome drink when we arrived and received a quick tour from one of the staff members which was very helpful. I also enjoyed the pre-stocked (free) minibar and the late breakfast. The spa area was also fine.

Contras: There were a few things: - we didn't really understand the point of serving breakfast until 1pm if housekeeping is going to knock on the door at 9am to disturb your lying in. The staff were also really quite loud starting around 9am which, again, is very early on the weekend when you're just trying to relax. - our room (122) was right next to / above some staff entrance and it was often quite noisy and smoky, meaning we couldn't open the windows to cool down our too-warm room. - the walls were paper thin and we heard our neighbor's every cough. - the pool / sauna area is quite small so we had to wait for deck chairs to open up during busy time (late afternoon -- emptied out around 5:30pm).

Prós: Breakfest

Contras: Weather

Prós: The breakfast was excellent. The bed was comfy. And the beach was only a few footsteps away. Beautiful place! Perfect for families!

Prós: Staff was very ver friendly and very kind to show us around at our arrival.

Prós: Good breakfast and friendly staff.

Contras: The bed was too soft.

Prós: Spacious room with loggia and sitting area, second TV. Delicious breakfast. Beautiful historic and renovated building. Very central location.

Prós: Very nice room very good located. The breakfast was delicious.

Prós: Clean, good breakfast and 5 minutes to the sea

Prós: The reading nook on the landing is a nice touch.

Contras: This apartment is very cramped; there is too much furniture crammed into it. It is quite uncomfortable for four persons to stay there. I would suggest removing two beds and making it an apartment for maximum two adults, or two adults + a baby in a crib. The common area outside the apartment door would be a pleasant space to use if it were possible to let in some air from one of the windows; as it stands it cannot be used comfortably in the summer.

Prós: Very friendly and helpful staff. Great location and a gorgeous restaurant/breakfast area. Great spa area with a large pool and several saunas. Rooms have individually adjustable heating and bathrooms have underfloor heating.

Contras: The beds were too soft for our liking. Everything was clean but there was some wear and tear that should be sorted out to uphold a high standard.

Prós: The staff is really friendly; the hotel is beautiful, clean and comfortable; the breakfast was delicious; the sauna and spa was great. The whole experience was amazing!

Contras: The only thing I can think of is that we had 2 single mattresses put together instead of a double mattress. But the bed was comfortable anyway.

Prós: Great place

Contras: There was no fitness available

Prós: The town is really nice, hotel right by the beach, even if you end up in the family room building it’s just a few meter away. Lots of restaurants around (Italian and German mainly), few shops if you need something. Beach is very big, with perfect white sand and those German adorable baskets. Pool was a big hit with my children, we actually spend most of our time there.

Contras: No air conditioning and we were top floor, right under metal roof. The afternoons and nights were unbearable if the temperature went higher than 24C. Only 5 rooms in the entire hotel have ac.

Prós: There is a spa under the hotel

Contras: Nobody of the staff speaks English

Prós: The breakfast , wonderful one, Till 12:00 am : excellent !

Contras: The children are very noisy : should do something

Prós: Staff was amazing, food variety & preparation above par, location and very pet friendly. They even took our dogs needs into consideration & cared whether he was also enjoying the visit. The spa area & massages are the best we have experienced.

Prós: Very very friendly staff, especially those from Poland. But just everybody. Super clean, super friendly. Super Spa!

Contras: -

Prós: Breakfast was really great.

Contras: Unbelievable, but this 5-star Hotel has no wifi! Our occupation requires sharing work with leisure, so it was the big problem for us. The staff at the reception couldn't do anything about our complaints. We have had the impression this is a typical situation. We talked to the Hotel Manager who did not find a way to deal with this situation. In the list of facilities, there is information: "WiFi is available in all areas and is free of charge". It wasn't.

Prós: Good situation, comfortable, good breakfast, sympathic welcome and moderate prise for 1st of January.

Contras: Nothing

Prós: Great hotel. Good location. Nice clean rooms. Excellent breakfast. I'll be back.

Prós: Great choice/variety for Breakfast

Contras: Kettle in the room with tea and coffee etc.

Prós: Nice breakfast, friendly staff, beautiful place

Contras: Not accessible for English speakers so much (we speak limited German so we managed to get by).

Prós: Amazing Spot and very friendly staff!

Contras: Nothing to eat after 9 pm.

Prós: The variety of items making up the breakfast is outstanding. You actually get it all, what the German Gastronomy has to offer. Of course top quality !!! The location=where you eat could be constructed slightly more luxurious, as one is staying in a " Schloss", not so rustic; which is OK for outside. The overall concept is appealing especially for foreigners from outside Europe. People who do the Service are very friendly and very efficient and making the guest feeling good at the same time. I think we are far more observant and appreciative than the Europeans themselves.

Contras: There is always room for improvement. Unfortunately we did not find the surrounding landscape as splendid as it is shown in the picture above. yet a lot could be done " again as it is a Schloss with History " to cultivate the grounds as well as the parking area. After all Eating and Drinking are not the main pleasures to enjoy a stay in a Hotel...…….

Contras: no access to tea and coffee in rooms is a pain, and some breakfast staples (fruits, wurst, käse and eggs) were not very appetizing

Prós: The location is great, so close to the beach. Had a room with sea view and it was so beautiful to see the sunrise every day. The hotel staff is very nice and helpful. Great breakfast selection, think it must be quite nice in the summer to have breakfast on outside on the teracce.

Contras: Haven't found anything I do not like.

Prós: Great location, just 1 mn from the beach. We had room with beautiful few on the sea. Room was very comfortable and very silent. Great and friendly personnel. Very good food. Sauna. Nice surroundings.

Contras: nothing :-)

Prós: excellent breakfast, best on our Ostsee trip, also local products, different omelettes on request and sekt to start your day. Hotel history was rich: old times, nazi-epoque, DDR phase and current family ownership