Immaculate facility, tastefully decorated, excellent buffet breakfast Front desk was disorganized; Parking is difficult;
Location was great, rooms were nice, clean, and modern, staff was friendly Internet was terrible. Took ages for simple pages on the met to open. As a result, I could not be working productively at this hotel.
Beautiful location. Vert. Stylish . Poor room quality compared to price. Noisy room. Relatively old rooms.
Location. It was where the conference was held. A distance sense of rusted old times.
The public and private areas were exceptionally well maintained and the staff were all you would expect from a five star hotel - and more!!
The view of the see, the style and decor of the building, its beachfront location, and accessibility tram stop is just yards away from the front door.
Good bed, wi-fi included, conference within the same building, historical heritage in the architecture, beautiful main hall. There was some noise from the street (youth, tourists). Breakfast not included and rather expensive.
verry good vallue for money no negative remarks
Dining room ambience and convenience for both the sea and public transport
We received a free upgrade to ocean view rooms and that was greatly apprecieated. I found the location on the sea excellent and that combined. An interesting point about this area is that you can stay in a seaside resort and using the well run tram service we had easy access to the Hague. One room did not have a duvet and the carpet smelled of being cleaned just befor we came.
Location Terrible check-in clerk and very bad concierge as regards arranging taxis.
The hotel's location is ideal- very close to the central points of the city and the staff are very helpful and courteous. The breakfast was extensive and delicious. The room service menu may need to be broadened, and given the great gym, a swimming pool would be a nice addition.
The room. The dealings with the staff.
Excellent location in Centre of the Hague, very close to train station. Hague is only 30 minutes from Schipol Airport. Beds are very comfortable. Showers / Bathroom is clean and functional. Staff and services are a bit hit and miss. Internet and TV was not working. Breakfast is overpriced. My morning alarm call (from receptionist)mysteriously disappeared!
Helpful staff, well-kept room, serene location close to train station and very close to the city center, with a park right across the street.
It's in the middle of an ongoing building site - the heating does not work - the staff claimed not to know about my early check in requirement - the staff claimed the only room available was a suite at extra cost rather than the one I had booked - parking was non-existent and staff unconcerned
everything was very nice No
Excellent hotel, staff friendly and helpful, overall very good value.
location, room (superior) v. comfortable; quiet despit warnings of construction nextdoor no Internet upon arrival, took more than 1h to solve the problem - then only through cable
The beds must be some of the best I have slept on. I travel constantly and live in hotels. This is better than my own house! Room is well sized and the decor is amazing. I had to point out to them that their pay channel TV was not functioning. They kept on telling us that the engineers are busy fixing it and will only take another 30 minutes. Needless to say.....3 days later we were still waiting for the engineers to fix it. The fact that they are currently building around the hotel makes it very noisy untill about 16:00 on a Friday.
The quietness, the space in the room.
Location couldn't be better for a business layover The breakfast buffet is an added €18, and nothing included in it is nearly worth that price
room + staff + location
very comfortable rooms good room service outside hotel alittle scuffy meals expensive
The most comfortable hotel that I have ever stayed in A lot of building work in the local area
good location no free internet connection and poor TV. extras for a young child
The welcome from all the staff and the couresy and kindness shown to us at all times. We did not enjoy the canned music in the lift. A shower cap could be provided.
The duvet and pillows were amazing! Loved the whole luxury feel of the hotel when I entered as well. The receptionist told us the wrong time for breakfast, so we missed it. The check out time was far to early - the room was booked for a day (24 hours) should be able to check out 24 hours later.
Breakfast and ambiance The size of the swimmingpool was a bit disappointing
The location of this beautiful hotel is central and convenient for a city trip. The staff is very friendly and helpful, the rooms spacious and comfortable We had diner in the restaurant and that was not that good.
Surprisingly friendly place with generous rooms that were well presented. Staff were very helpful with our baby. Useful small gym, pool and sauna area. The beds were a bit too soft for my taste, and some of the detailing lacked quality in the finish.
Central location. Comfortable bed. Room was rather dark and had no additional lighting options. Wardrobe rails far too high for comfortable access of hanging clothes.
Veri friendly staff, very luxurious rooms. Noisy - room windows not noiseproof.
Very nice, high quality hotel with friendly staff
Staff very helpfull and make your stay very confortable and easy Nothing
Location and price Internet fee
I did not like anything particular. Bed sheets not clean. At breakfast quality of food was very low.
Modern clean room
Location No hair drier
Good location. Close to everything. Too noisy. Need to have fans or air conditioning in the room so that windows do not need to be kept open.
The location in the middle of the main pedestrian and shopping area. Soundproof room and comfortable bed. Extra charge for wifi. The twin room was not available only the double bed.
Clean rooms, excellent service and good price, decent size rooms and good location
Very neat hotel and courteous staff Nothing
very friendly staff, great service, great atmosphere in the hotel, loved the design, good breakfast buffet, great value for money location is central but not close to all tourist attractions, shops etc.
The location, nice neighbourhood, the hotel is brand new and perfect in every way
The rooms we're excellent
The Receptionist was able to get my wife and I checked in very quickly as we were running late for an appointment. The rooms were very clean and modern
Nice comfortable rooms, clean, nice view, good breakfast The free WiFi is incredibly slow, almost unusable. Since I live in the Netherlands I could use my 4G connection instead, but speed of the Internet should really be improved a lot
Excellent Room Rate was incorrect on checkout - luckily I'd taken a print of the booking.
Clean rooms, breakfast buffet, 5pm checkout on Sundays A bit far out, but city can quickly be reached with bike or tram/train.
I was asked if i would like to have a room with a view of the town bat check in. Fantastic to give me the feeling that i can choose. No other nh hotel i stsyed with has ever asked me that. Keep up the good work. The long line in the morning to chack out.
I dont know - all very good!!!!!!!!!!!!!!!!!!!!!!!!!!!!! nothing!
The hotel, like all NH hotels is well designed without being stuffy. The breakfast was really good and went on until 12 on sunday which is amazing. We were also offered 5pm check-out on the Sunday for no extra charge. Staff were lovely. Would stay there again. Two complaints - the bed was a twin which they said was standard and the location - would have been nice to be a bit closer to the centre as trams end at 12.30. Great hotel for the price though!
Large, comfortable rooms and friendly staff There are no nearby restaurants or shops, which are open in the evenings or on weekends
Quiet and clean rooms, good breakfast. I asked to book parking slot in advance, but when we arrived the private parking was full. We had to use public parking nearby.
The decor and the location No
the situation and the building the English-style douche
Kind and efficient staff The room was a little bit small
- the position of the hotel is excellent - the view from the room window was fabulous - Japaneese dining room is very fashionable
Very efficient and friendly service and staff. The hotel has a comfortable, relaxed atmosphere and is in a very convenient and quiet location for the town centre.
Friendly staff, nice room, perfect breakfast. Very small bathroom, no bath, lookeed old.
it was a very quiet room airco and heating doesn't work to well
The room (302) smelled to sweat; staff of the hotel used some air freshener but this didn’t help much. It was as if the windows were not open for long time and the curtains got this smell. The bottom of the curtains was dirty.
The location was excellent - very central for all the sights. The checkout receptionist was unfriendly and aloof, to say the least. I left the hotel with rather unpleasant feelings.
The family room with spacy and fitted our needs. Small but nice new bath room. Beds & furniture are aged and appeared incomplete - e.g. missing lights. Cleaning of the lights, under the closets and windows could be better.
great location, near beach, dunes, Promenade with bars & restaurants and public transport.
The room temperature. It was cool. Often hotel rooms are too hot and I can't cool them down and sleep. On the first night, my coffee wasn't replaced. I need a drink when I get back from work. The tram was quite loud - maybe double glazing ?
My preferred place to stay in the Hague/Scheveningen. Always clean, efficiently run, with an adequate restaurant and an excellent breakfast service--above typical Dutch standards. The rooms are attractive and include a kettle, ironing board, and iron--also above typical Dutch standards.
convenient position, close to public transport no ham for breakfast
The view. The hotel staff called on receipt of our booking to tell us of possible heavy traffic due to a local Marathon event. I am sure this got our stay off to a very good start and made it enjoyable. Paying for the use of the swimming pool was not acceptable.
location Dinner menu was sightly limited
It's good that they have there own parking place. The fish they serve with diner is perfect. It should be even better if they have a door man for car and luggage.
Spacious rooms, small but modern bathroom, wonderful breakfast buffet and close to the main promenade. The sliding door between bedroom and bathroom
nice room, good breakfast, very close to beach, great view, good parking of the car
Very comfortable bed. Internet access is quite expensive.
Staff were extremely friendly.
Very good room and pleasant public spaces. Comfortable and clean. Breakffast disappointing
efficient, modern, reasonably priced They charged for internet
Nice, clean hotel with great service. Excellent stay at your hotel. Thanks!
Staff were very pleasant and helpful The breakfast was extremely over priced in my view. The coffee was luke warm both mornings.
Cuisine and staff attentiveness
Good environment; fairly central between City Centre and the beach, yet removed from the noise, hustle and bustle of these areas Can't remember any such
Very good hotel. Nice, heated swimming pool. Very comfortable bed. Excellent experience.
The emphsis on a good night's sleep was pleasant, The voices of the next room came through quite clearly and loudy through the separating door.
Good location easy access to both the business and leisure facilities the Hague has to offer.
The receptionests were very helpfull to direct me. The room # 402 was very clean and comfortable with good furnitures. The hotel was in the middle b/w the beachside and city center. (you can use Tram# 1 to go both ways). And walking distance to nice park & Miniature City Madurodam. (Its good for bussiness because the Wolrd Forum is near by & family who knows the city very well). The other staff needs to show more smile and warm welcoming to the guests all the time. The hotel building is an old but the rooms have reinnovated (clean and having confortable room). If they will have special rates next time I will stay in again. The way of counting the internet charges for 24 hours is not fair (they count from Mid day to next Mid day, not from the time you sign in !!!). Some international TVs are chargable.
Helpful staff, friendly and accommodating of requests, lent me an umbrella when it was raining. Internet expensive and should be built into costs.
Lovely hotel. Within walking distance of Madurodam. Had the extra bed for our child all set up in the room. Front desk was very helpful with directions to Delft.
The staff were fantastically helpful For the price charged, I felt the room's decor was tired and dated
Five star service for the price of three star hotel
Good location, convenient parking, nice room and amenities, we'll be back next time, as we've been there before. The cost of one night's stay parking is absolutely overpriced
Not enough choice for vegetarians
Short two block walk to one of the main tram lines to the beach and all the way to Delft. A very good experience and a bargin on the special weekend promo.
very good for look around the city. kindly staffs. far from the station(HbF)
went fishing.North sea
Kindly hotel staff; nice room
Extensive (by expensive) breakfast. The Brasserie Berlage (directly behind the hotel, but not part of it). Restaurant with very limited menu - and although the Hotel's website mentions a brasserie, there isn't one. Bed not particularly comfortable. Hotel of this standard should have proper hair dryers - no the old fashioned ones on the bathroom wall, which are all but useless.
The staff is very helpful, breakfast is good and the rooms are comfortable. Close to the conference center. No tea facility in room and no mini bar. Drinks are in a machine on the landing. Having to rush down the corridor in my pyjamas and coat for water and race back to my room before the elevator door opens on guests is not my idea of entertainment.
Exellent service Polite and caring staff Good location Secure parking
Very nice and helpful staff, modern facilities, reasonable price. But the best thing about this hotel is their breakfast, which, probably, is the best breakfast I have ever had in any hotel. The hotel is located quite far from the downtown and major tourist attractions (except for Madurodam). So, it can be recommended primarily for business travel.
The hotel staff all spoke English and everyone was very helpful. The rooms should have proper hair dryers. The one on the wall is inefficient and gets very hot to hold before you can actually dry your hair. It lets down the rest of the excellent room facilities.
Plenty of places to sit, relax and talk to others Lack of Tea / Coffee making facilities in the room
The room and breakfast. Service at the bar aggressive,swimming pool un attended and far too cold, three times we had to ask for access when door was locked to pool three times up and downstairs only in the end it had to be unlocked.Poor service reception at this point.
The staff were friendly and helpful. The room comfortable and clean. The breakfast excellent with a wide choice.
The breakfast buffet, while good, is certainly not worth the extra price of 20.50 EUR.
Very quiet! I have stayed at other hotels in Den Haag closer into town and the street noise carries badly. Room was of a generous size and the bed very comfortable. Bathroom not a clean as it could have been. The bottom third of the shower curtain was covered in black mold and stank! Also a lot of hairs left in the bathroom from the previous occupant.
Design and decoration of the rooms Location, although it is close to the city center, it is in a bad area, where one can feel quite uncomfortable. Breakfast not included.
Clean, staff friendly and helpful, The last night there the room was not serviced, bed not done up and clean towels wre not provided. I thought the breakfast was extremely expensive for the quality
Your staff were excellent - helpful, courteous and pleasant. I stayed at the hotel partly because of the rate and location, however your staff would make me choose this hotel again.
I liked the hotel's Central location and good value for money. It was also very quiet which I appreciiated
Modern room with good equipment. Internet is too expensive (6€/hour), but free public WiFi from the neighbouring library works. Noise from the corridor can be heard through the room door. Expensive breakfast (20€)
This time I got the totally new renovated room. And it was superb!! Great bathroom and bed. Very fancy and absolute value for money!
Location was great, access to public tranportation to nearly everywhere. Room was not as cramped as other hotels in the Netherlands. Friendly and helpfull staff. A baby crib was provided in our room. quiet room. fulfilled most of my expectations. Standard practice of not changing sheets each morning by the cleaning person. Probably the same in other hotels in the Netherlands. Nevertheless was changed without hassle when asked. Breakfast too expensive for 18 Euros per person. However many alternatives nearby.
Excellent hotel in terms of location and the friendliness of the staff. The rooms are short on towels and there are no staff at night.
This is a solid, easy-to-use hotel in the center of The Hague. Centrally located, and within walking distance to almost everything. The staff is friendly, helpful, unobtrusive. The rooms are clean, modern.
the rooms, the location
The rooms were refurbished and very very clean. My child was given a seperate bedroom included in the price. Very central to shops/bars etc.
Proximity to beach. Huge rooms, huge bathrooms. All amenities. Each room has a balcony with seating to better enjoy the sea view
well appointed, good situation, friendly effcient service, good food
excellent staff, very nice room
The view is fantastic, the rooms are comfortable, clean.
excellent location. first rate facilities
women style was a nice touch.
Very comfortable - very relaxed! Superb breakfasts!
The hotel was comfortable and clean. The breakfast buffet was delicious. Waking up to see the sea off the balcony was picturesque this is excellent when the weather is nice. It was relaxing to come back to the rooms after a hectic day of site-seeing. We have stayed here many times before we never paid for parking the car (12 euros a day) or breakfast ( 20 euros per person per day ) and a bit expensive.
we stayed in a sea veiw room, which was very large for european standards(most rooms in europe are small). The bathrooms were large enough for 2 people to use at the same time, being that the toilet had a separate door from the shower and double sinks. The sea veiw balcony was beautiful to watch the sun set into the sea, which goes down around 10pm in July. But the best part was the delicious breakfasts buffet served in the elegant dining room that faces the north sea every morning , it was a nice relaxing time spent with my family before venturing out on our hectic site-seeing day. We have stayed here 5 times and have enjoyed "EVERY" visit. the only down side was that the restauants are supposed to be open until 10 for dinner. we came downstairs just before 9.30 one evening after a very busy day, and they were already closed. we had to go to the bar which has a limited menu and also closes before it is supposed to... we were there in the middle of july... the hight of the season.1 other observation .. they don't have an ice machine... we called room service for ice and they sent up one glass with 5 ice cubes... "I guess they don't use ice for dricks there" ! BUT these 2 items are minor compared the "ALL" of the comforts that the hotel offers... WE "love" this hotel !
Though I had a short stay yet I enjoyed the facilities of the Hotel and the friendliness of the staff.
The beautiful view, the cosy entrance They did not clean the balcony, it was full of cigarettes
The reception staff are very helpful It would be improved if the hotel offered tea/coffee making facilities in the room and or a mini bar.
The Hotel is Modern and obviously new. Access from the Motorway was good, and the Hotel Lobby is impressive. For the quality of Hotel it would be nice to have Tea and Coffee making facilities in the room. A mini bar would have been appreciated too.
The food and the staff in the restaurant were superb. The rooms were extremely comfortable, partivularly the bed.
This is the second time I have stayed at this hotel and both times was very happy with the comfort (the bathroom is especially nice). The decor is not to my taste and at times seemed a bit tacky
Perhaps that the room was next to lifts and one of them was rather noisy - but we got used to it quickly... Bit hard to find where to park on arrival - it is one big building site all arround...
Excellent food, some of the best prepared sea food I've had
Beautiful room, spacious, very quiet - I slept wonderfully! It might have been nice to be able to make tea or coffee in the room.
The restaurant is good and it's nice to go down from your room for a nice dinner. Breakfast is offering wide variety. The internet is really expensive. They told us 24 hours for 15 euro but valid for a month, this is not true. It expires also after 24 hours even though you don't use 24 hours. Also the signal is very bad. There is no mini bar in the room and also not even ability to make coffee or tea.
Very good staff, exelent location also good parking in hotel. No elevator from garage.
The location was fantastic ... really central. The staff were very friendly and helpful and the room was great and reasonably priced. Will definitely come back! Nothing ... I loved it all!!!
big room high garage fee, bad parking possibility
The location of the hotel and the pleasant and helpful nature of the hotel staff were the best aspects of the Hotel. I cannot think of anything that I did not like.
Close to the center of the city
Good staff, everything clean and sparkling
location is perfect, staff is good and friendly i am used to a higher class of hotels
The hotel was in a great central location with very clean and modern rooms. The staff were very friendly and helpful too.
the staff were so friendly and helpful, very accomidating. lovely modern feel to the hotel, loved the bathrooms
Central location friendly staff
Fine location, the best in the Hague in my view. Ease of access on tram line 1 and 17.
Ideally situated in a central but quiet and pleasant area. Rooms well maintained daily,very nice buffet style breakfast.
the new room quality and decoration was excellent (room 206) breakfast was a little disappointing at 9am - scrambled eggs were finished, coffee was warm not hot
Location is excellent - exactly in The Hague city center. Elevator was broken twice for few hours each time
Location The rooms are basic very tired and scruffy - desparately needs rennovation. However, the city centre location makes up for it
two single beds instead of one double
Nice classic hotel in right the middle of town with friendly and helpful staff.
Great central location and wonderful sitting outside on the terrace. Due to no airconditioning, we had to leave the window open, as it was great weather, but of course warm. Hence, it was very noisy all night long ... not due to traffic, but due to yelling/boisterous people seeming to be coming and going to a night club, or similar.
I liked that the hotel is situated so close to the shopping area and sightseeings.
Location, size of rooms Over decorated, bit to dark
Everything about the Mainport Design Hotel in Rotterdam is a thoughtful, and comfortable design experience. From it's location overlooking the historic harbor and adjacent to the Erasmus Bridge to position next to the Tram transit stop...is a well connected position in Rotterdam. My room was very comfortable and a high-design style. Service was excellent throughout, not stuffy or pretentious, but well mannered and accessible. Some 5-star hotels trying too hard to be exceptional, making the visitor feel like it's a privilege just being a guest. But I felt that the hotel and staff really are proud of their facility and are eager to share the good vibe with their clients. Only getting to stay two nights.
Cleanliness, location Staff ignores when you have the "do not disturb sign" on and tried to enter on three different occasions, breaking the internal lock. Even after informing front desk of what happened first time they managed to try to enter the room twice whilst having the sign on. Other than that, room is small and higher price for double bed compared to twin bed.