Hotéis em Haia

The duvet and pillows were amazing! Loved the whole luxury feel of the hotel when I entered as well.

The receptionist told us the wrong time for breakfast, so we missed it. The check out time was far to early - the room was booked for a day (24 hours) should be able to check out 24 hours later.

The welcome from all the staff and the couresy and kindness shown to us at all times.

We did not enjoy the canned music in the lift. A shower cap could be provided.

Helpful staff, well-kept room, serene location close to train station and very close to the city center, with a park right across the street.

Location couldn't be better for a business layover

The breakfast buffet is an added €18, and nothing included in it is nearly worth that price

Good staff, everything clean and sparkling

The location of the hotel and the pleasant and helpful nature of the hotel staff were the best aspects of the Hotel.

I cannot think of anything that I did not like.

This is a solid, easy-to-use hotel in the center of The Hague. Centrally located, and within walking distance to almost everything. The staff is friendly, helpful, unobtrusive. The rooms are clean, modern.

I liked the hotel's Central location and good value for money. It was also very quiet which I appreciiated

Very efficient and friendly service and staff. The hotel has a comfortable, relaxed atmosphere and is in a very convenient and quiet location for the town centre.

Kind and efficient staff

The room was a little bit small

The staff were friendly and helpful. The room comfortable and clean. The breakfast excellent with a wide choice.

Extensive (by expensive) breakfast. The Brasserie Berlage (directly behind the hotel, but not part of it).

Restaurant with very limited menu - and although the Hotel's website mentions a brasserie, there isn't one. Bed not particularly comfortable. Hotel of this standard should have proper hair dryers - no the old fashioned ones on the bathroom wall, which are all but useless.

Reception staff assistance and friendliness; good breakfast with reasonable variety and good cappucino, but expensive as most in The Hague; tea service in room.

No in-house restaurant for dinner or for room service; hallway near elevators was very grubby with stains and old dirt; someone's hair on the clean bath towels. note: I recommend hotel for someone what wants quick stay in good place. I stayed 1 night because was moving house locally.

The hotel was better than expected. I The hotel was very near to tram station and to the shpping area, the room and the toilet was clean was clean. The staff was very helpful I really felt I was at home rather than a hotel.

Staff was exceptionally good.

expensive parking and expensive breakfast.

We really enjoyed our 3 nights at this hotel and were very glad that we'd stayed in Den Haag instead of Amsterdam which was only 50 mins away by train. Set in a lovely quiet area close to public transport (which was frequent and efficient), near lovely shops, great restaurants and even an antique market on Thursdays so it was perfect.The hotel itself was very welcoming and the rooms well appointed and spotlessly clean. The breakfasts were excellent (try the poached eggs!) and the outside bar area very nice too. The hotel is only 40 mins from Amsterdam airport which is also very convenient for travellers. The charming little city of Delft is only 30 mins away by tram and has a fantastic antique market on Saturdays.

No it was all good.

Very good room and pleasant public spaces. Comfortable and clean.

Breakffast disappointing

The receptionests were very helpfull to direct me. The room # 402 was very clean and comfortable with good furnitures. The hotel was in the middle b/w the beachside and city center. (you can use Tram# 1 to go both ways). And walking distance to nice park & Miniature City Madurodam. (Its good for bussiness because the Wolrd Forum is near by & family who knows the city very well).

The other staff needs to show more smile and warm welcoming to the guests all the time. The hotel building is an old but the rooms have reinnovated (clean and having confortable room). If they will have special rates next time I will stay in again. The way of counting the internet charges for 24 hours is not fair (they count from Mid day to next Mid day, not from the time you sign in !!!). Some international TVs are chargable.

Friendly and helpful staff

The staff were helpful, breakfast was very good, and the bed was comfortable.

We had a cot in our room for our son and the sheets smelled musty. We asked for fresh sheets which the staff took care of right away, but by the next day they smelled musty again. The mattress itself must have been the problem.

Good bed, wi-fi included, conference within the same building, historical heritage in the architecture, beautiful main hall.

There was some noise from the street (youth, tourists). Breakfast not included and rather expensive.

Location. It was where the conference was held.

A distance sense of rusted old times.

Large, comfortable rooms and friendly staff

There are no nearby restaurants or shops, which are open in the evenings or on weekends

The Receptionist was able to get my wife and I checked in very quickly as we were running late for an appointment. The rooms were very clean and modern

Kindly hotel staff; nice room

Good location, convenient parking, nice room and amenities, we'll be back next time, as we've been there before.

The cost of one night's stay parking is absolutely overpriced

location

Dinner menu was sightly limited

convenient position, close to public transport

no ham for breakfast

Nice classic hotel in right the middle of town with friendly and helpful staff.

the new room quality and decoration was excellent (room 206)

breakfast was a little disappointing at 9am - scrambled eggs were finished, coffee was warm not hot

The room.

The dealings with the staff.

The hotel's location is ideal- very close to the central points of the city and the staff are very helpful and courteous. The breakfast was extensive and delicious.

The room service menu may need to be broadened, and given the great gym, a swimming pool would be a nice addition.

Hotel staff, restaurant and free internet wifi

the hotel staff

The hotel is renovated and up to the latest standards of comfort and luxury. It is quiet and soundproofed. Food is excellent.

The only thing to criticize is Internet speed but they do offer a fast paid version if you need that.

Location is what we were looking for. Very good hotel with friendly staff. Would go back and also recommend this place

if you like one night in the hospithal incl hospithal beth this is the best place in town

Close to airport, good size rooms very modern and clean. Very good staff

We loved the view at the town and the harbour from the 13. etage. The breakfast was good, but expensive. The room was excellent.

Location. Breakfast good.

Style of rooms was not that I excepted. Whole floor carpet was awful, totally different style than other things. Excepted also more from SPA: No private rooms for changing clothes. No bath jacket + shoes at room.

Location and price

Internet fee

I did not like anything particular.

Bed sheets not clean. At breakfast quality of food was very low.

A very comfortable hotel, with excellent and knowledgable staff.

Very enjoyable stay - good facilities and good breakfast.

Nothing

Great rate for stay. Happy with all aspects - especially staff; very helpful and friendly.

Location is good. Have chosen this hotel because of location, garage facility and breakfast included in the offer.

Hotel's garage exit is on very steep road and when driving out car bottom touches the ground. Breakfast could have been much better. No free WiFi internet (only 1 hour).

The location is good, free internet is good, it is quiet some good restaurants near by.

The water kept going off, the room was dirty, the fridge didnt work, our room wasnt being serviced, the staff did not care when i complained, the sink was blocked so we had to move rooms.

Good location, friendly staff, clean room - it was what i needed for this short stay.

Asked to have shower cleaned - the water didn't flow properly and stayed in the tub but it was never fixed.

Room layout

Breakfast reception and area layout could be improved

the hotel is near at the shopping centre and musea.

Free Internet via Hotel's wlan on my iPHone was helpful

Too little fresh fruit selection, and no diabetic jam at breakfast

I really only slept in the hotel. I did not get a chance to roam and get to know the hotel.

All, very good

Handy man was helpful

Elevator did not work...I Am 70 on 4th floor....firdt room,radiator leaked.....second room 2 continuos drips in bathroom...telephone system did not work...cold not call locally in Roterdam

Excellent staff. Marja,was expert and professional in all aspects. Rooms were well kept and all lights worked. Bed was very comfortable. Towels thick and fluffy. Quiet.

Cannot name one thing.

Large, well-equipped and comfortable room. Very friendly and efficient front-desk staff

Staff was very friendly. Breakfast included bread, cheese, meats, cereals, juice, milk, coffee and eggs that were hard-boiled for you, or you could cook yourself.

To rent a towel was 2,50 euro; to buy one from the store next door was 3 euro. Internet was 2 euro per hour, and if you used wifi, when you logged in or out, it took 2 minutes each time, and sometimes the logout failed, so you had to do it twice -- so on a 30 minute ticket I bought, 10 of them were used up logging in and out.

Willingness of the staff go all the way to help.