Hotéis em Fez

Nice staff, good location. The hotel is not so bad, although I would not rate it at the five stars it is supposed to have. There were minor problems (broken bath tub, tv remote control, bathroom waste bin), but my main objection concerns the breakfast. Here's what happened: During booking on this website, I selected the breakfast option (€15 per person per night). It turns out that if you book breakfast at the hotel, you only pay two thirds of this. In other words, the package deal is more expensive than if you order the room and breakfast separately. When we discovered this, the hotel insisted on the price agreed on booking.com. So regardless of who makes money on this, do not under any circumstance click the breakfast option when booking the hotel!!

The hotel is ok. Well situated. Another guest got the same autorization on his hotel card, and opened my room, which is extremely inconvenient. The hotel personnel made their apologies.

Staff are kind and respectfull. The design of the hotel. The bed, the furniture and the noise from tv train.

the room was spacious, the beds were of large size, we stayed for 2nights and in the second day the hotel offered us a fruit basket which was what ae needed after tyring day spent in Fez. they have a large swimming pool 3m deep it was very nice. and the reception staff were so firendly and helpful.

The Location The hotel is really old and the rooms are not all that, I personlly didnt like it at all.

we liked everything but the internet is just so bad that it takes more than 25 minuites toopen up a link and does not work atall in the rooms.

The view was very charming. The restaurant was not at the level of a 5 star hotel, the service was really low and the food was not good at all.

The Hotel is very clean and well looked after. Loads of staff everywhere maintaining the upkeep of the property at all times. We thought it very well appointed if you don't want to madness of the Medina. It was a 15 minute walk into the Medina (albiet crossing a main road on the way) so you can jump into the craziness quite quickly but a 15 minute walk back and you're next to the pool on a lounger. The only thing we'd say is that the hotel is very bland. You could be anywhere in the world really. The usual touristy buffet for breakfast (but hey it's included and its not bad), dodgy night time entertainment that boarders on bad Karaoke (I could sing better), young families and older tourists with bum bags and the pricing is high compared to eating/drinking in the Medina. For what we wanted though (a quiet pool holiday with something interesting to do when we got bored) it fulfilled what we were after.

A very nice Riad with a beautiful garden, tiled walls and pillars, and lovely decorated romantic rooms. A fine selection for breakfast. Very helpful and nice personnel. Bathroom and toilets are below western standards for rooms of similar price.

It would be desirable to recommend having a rest not to reserve number offered in the lowest price category since the presented photos do not give representation about numbers. We with супрогой managed to change the unsuccessful choice for more expensive number. Remained are happy. As, on a site the wrong site of hotel that has forced to worry enough fairly by searches has been specified. The information is already corrected.

Location is reachable by car from the airport and small walking distance (100m) at the rim of the Medina. Very nice lobby and stunning view on the terrace. In general our experience is that Morocco has better hospitality to offer than this hotel. We will come back to this beautiful country, but unfortunately Ryad Alya will not be our next hotel in Fez. Hotel management/owner was unfriendly and even accepatably rude to us in the presence of other guests, when complaints about no heating in the bathroom (november weather can be cold at nights), no hot water during daytime (?), sour and humid smell in room and bathroom (humidity?), breakfast service and dinner service were addressed and after 1 day, 2 days, 3 days left unanswered by the hotel management. Service : 0/10 because they don't understand how to receive guests in November it seems. 144EUR per night is not a cheap price for Fez.Too bad.