Hotéis em Fez

Location

Room not cleaned, floor dusty, king bed was requested but didn't get it, wirless internet was very slow in the lobby and not even working in the room, no room service, no tea bags in room after requesting twice.

Wonderfully well kept, very clean and incredibly ornate. The owner is very welcoming and helpful, organised our taxi and a guide (who was brilliant and worth the money). Location was ideal, close enough to walk into the central souk area but far away enough to be quiet and calm yet atmospheric. View from the terrace is good and a nice place for a tea and cigarrette! Would advise eating there too as the lemon tagine was awesome.

Location on the booking.com website is way off - it's not very near the Riad Fez at all! Is actually just a few yards from the Bab Ziat (gate)

We loved Riad Dar Charifa. Its situated near the city walls, and easy accessable by taxi. Staff is very friendly, especially our friend Mouhamed. He was really great. Breakfast is also ok for Morocco style..no ham and cheese, but acceptable. It has no pool,but air condition helps the heat.Highly recommendable Riad.

The hotel was well clean, room was in excellent condition.

Telephone was not working; no internet facility.

Don´t go to this hotel, it´s totally crap.

The location and the staff from the hotel

We stayed on the third floor and we had to go up and down using the stairs

Pleasant atmosphere, nice and polite personnel making the guests feeling home away from home. The riad is located in the old medina, but it is easily reachable by car. The breakfasts on the terrace with the view on the medina were quite romantic, and the dinner served in the main guest room was very delicios. WiFi was fast.

Bathroom and toilet need renovation. A TV in the room is a big advantage, but there could be more programs at least in French.

Lovely staff and tasty breakfast

Unpleasant smell coming from bathroom

The staff where very friendly & helpful - especially when I was unwell -they showed concern for me & happy to help where possible. Secure hotel with gates that needed to opened by staff. Very quiet at night, Free WIFI. Loved the inner courtyard area with big couches. Breakfast average. Taxi to medina approx 9DH.

No tourist information available - maps etc.

The Hotel is very clean and well looked after. Loads of staff everywhere maintaining the upkeep of the property at all times. We thought it very well appointed if you don't want to madness of the Medina. It was a 15 minute walk into the Medina (albiet crossing a main road on the way) so you can jump into the craziness quite quickly but a 15 minute walk back and you're next to the pool on a lounger.

The only thing we'd say is that the hotel is very bland. You could be anywhere in the world really. The usual touristy buffet for breakfast (but hey it's included and its not bad), dodgy night time entertainment that boarders on bad Karaoke (I could sing better), young families and older tourists with bum bags and the pricing is high compared to eating/drinking in the Medina. For what we wanted though (a quiet pool holiday with something interesting to do when we got bored) it fulfilled what we were after.

The view was very charming.

The restaurant was not at the level of a 5 star hotel, the service was really low and the food was not good at all.

due to delayed flights we were a day late the hotel changed our booking efficiently and without charge. the staff were efficient and pleasant our rooms were very luxurious overlooking the pool area will most certainly use this hotel again as we travel to Morocco often

The Location

The hotel is really old and the rooms are not all that, I personlly didnt like it at all.

The proprieter, Reibal helped us out in every which way in Fes. The Riad is beautiful and the staff is amazing. Reibal treated us like we were family. We had some trouble with our driver and he helped us out with that as well. A most amazing experience!

So beautiful- like a palace but intimate at the same time. Very personal service

Would have liked a window to the outside but this is a Riad however there was a huge skylight over the courtyard that opened.

They upgraded our room We asked them to arrange a pick up from the station and although the train was one hour late the person waited.

We were the only people staying so felt rather empty. As it was early in the season they were not operating fully-problems with hot water,batteries in safe not working,furniture on roof terrace stacked although weather was very warm.Bill was in Diahrams although orig booking in Euros-exchange rate operated by hotel not very favourable.

The best experience you can imagine.

An absolutely beautiful Riad with a number of private areas to relax in. Rooms beautifully furnished . Close to a gate where one can get taxis. Food excellent.

Nothing I did not like. Loved Riad Fes

It is the second time I go to Riad Fes and I have to say that my experience was as amazing as the first time (2 years ago) even better. There is continuous improvement in the service and facilities. Bravo to all the staff especially Huda who was very helpful. Keep it up everybody.

Nothing

Nice staff, good location.

The hotel is not so bad, although I would not rate it at the five stars it is supposed to have. There were minor problems (broken bath tub, tv remote control, bathroom waste bin), but my main objection concerns the breakfast. Here's what happened: During booking on this website, I selected the breakfast option (€15 per person per night). It turns out that if you book breakfast at the hotel, you only pay two thirds of this. In other words, the package deal is more expensive than if you order the room and breakfast separately. When we discovered this, the hotel insisted on the price agreed on booking.com. So regardless of who makes money on this, do not under any circumstance click the breakfast option when booking the hotel!!

Quality fittings in room with a touch of Moroccan style

No free internet access

Beautiful traditional furniture, very nice breakfast.

Perhaps one needs a guide to find this hotel - located inside the Medina but complicated way to reach. Hot water was available not more than 15min per day.

Beautiful view of fes, romantic atmosphere at night, candlelit terraces, very kind attentive staff . made to feel it was our own riad for 3 days

friendliness and helpfulness of the stuff. Location is exelent. Facilities and a general looks of the riad is just beautifull.

The hotel decor was fantastic and the rooms were luxurious. The staff were polite and attentive.

The subdued lighting in the bedrooms was so subdued we couldnt read!

I spent nearly a month in Morocco staying in numerous love at ions throughout the country, and I can say unequivocally that Riad El Amine Fez was the nicest of all! The staff was welcoming the moment I arrived. The Riad was beautiful and unlike many who have a covering over the courtyard permanently Riad El Amine Fez employed a retractable cover above the courtyard that they were not shy to open up.and enhance the ambiance & magical Moroccan light of this enchanting accommodation. I would be remiss if I didn't also didn't say I had the two finest meals in my entire stay in Morocco! As we say in the US, this wonderful & unexpected home away from home, was a Home Run!!! The staff arranged for an all day trip with my special request for a fluent English speaker in the Middle Atlas Mountains that was simply sublime, and I would express my many thanks to Mustafa for the memories that'll last a lifetime in this magical place that this Riad helped play a significant part!!!

Relaxing and peaceful atmosphere. Interior was well decorated and the great trouble to restore this Riad definitely paid off as it looks fabulous inside. The manager was very friendly and a great host. Also the food was great.

Outstanding view from the terrasse. Staff very helpful. Very good location right next to the medina.

Great terrace right close to the Madina. Fantastic view and very nice place to taste the atmosphere in Fes.

Both outside as well as inside the hotel (reception) very hard selling tactics on taxis, guide (very expensive and still looked she was there for the shops commission as well), hamman, which was very unconvenient. The other staff though in the restaurant and cleaning were very friendly and nice. A pitty that the people at the door are not friendly at all.

Wonderful friendly staff with the most fantastic cook - the food was absolutely delicious. Fantastic location for exploring the ancient medina of Fes.

This was the most unique and beautiful hotel I have ever stayed at. The architecture is extraordinary and our room was wonderful. The staff are very friendly. I was nervous about bringing two small children to such a luxurious hotel, but the staff made us welcome and went out of their way to help accommodate our children. The location is excellent, a few minutes walk from the downtown.

nice and modern setting

hotel is still in construction!

Service is excellent, location amazing and the place incredible!

This riad is very silent inside. Lower floor rooms lack of intimacy as dining / breakfast tables are right in front

Location is reachable by car from the airport and small walking distance (100m) at the rim of the Medina. Very nice lobby and stunning view on the terrace.

In general our experience is that Morocco has better hospitality to offer than this hotel. We will come back to this beautiful country, but unfortunately Ryad Alya will not be our next hotel in Fez. Hotel management/owner was unfriendly and even accepatably rude to us in the presence of other guests, when complaints about no heating in the bathroom (november weather can be cold at nights), no hot water during daytime (?), sour and humid smell in room and bathroom (humidity?), breakfast service and dinner service were addressed and after 1 day, 2 days, 3 days left unanswered by the hotel management. Service : 0/10 because they don't understand how to receive guests in November it seems. 144EUR per night is not a cheap price for Fez.Too bad.

the staff were like a family away from home- very helpful and welcoming and accomodating