Hotéis em Bur Dubai, Dubai

Prós: Large rooms with a great view of the Dubai skyline. Unlike some of the other hotels, Raffles includes Wi-Fi in your room rate which I think is the right way to go as most people have internet access at work and home. The staff were very friendly and helpful. It is connected to a large mall and so you have easy access to all the stores and restaurants in it. The metro station is a short walking distance from the hotel. It is definitely a hotel I would come back to and recommend to my friends.

Prós: I travel a lot and get to see many hotels, at this hotel they have thought about everything. Perfect place, very nice rooms, service impecable, love to come back!!!! Bravo!!!

Contras: Being about 10 away from the city, location is Ok

Prós: very bad experience. nightmare . ruined my calibration and my weekend.

Contras: the worst hotel I have ever been to. I booked to calibrate my anniversary and my wife's birthday. We agreed that I shall check in and after one hour I leave the room to prepare a little arrangement for the occasion and they confirmed that to me. I left the room and returned after mid night and they didn’t do anything in the room and all their promises were not met or delivered. Big disappointment for me and defiantly my wife was very disappointed from me ..

Prós: The clean of room , friendly and high professionalism stuff , foods , prices , room sizes.

Contras: Nothing!

Prós: i booked signature room and the upgrade it to suite :) - friendly staff- fast check in

Contras: location is too quite

Prós: The size and design of room, the politeness and friendliness of the staff. The view from my room and also the new "Red" bar...

Contras: Nothing

Prós: The room was fantastic! The staff were great and the pool, pool bar and restaurant were all really good. We stayed there as part of our honeymoon and the staff went the extra mile. We checked in at around 3am after flying in from Mauritius and the hotel, knowing we were on honeymoon laid on Champagne in our room and rose petals on the bed and around the bath.

Contras: Only slight things. The room rate has an additional 10% tax but also another 10% gratuity which I haven't come across before and personally think is far too high. I like to tip 10-15% on extras but not on a room rate. I can't imagine the staff would see all of this and when else would the size of a tip be greater if you ordered late or in busy periods (both factors which would push up the room rate and therefore tip in this instance).

Prós: The excellent behaviour from the hotel staff.

Prós: Very fine hotel, as what you would expect from a Raffles, Breakfast was awesome, however, the internet in the rooms was very slow at night, I would highly recommend this hotel to everyone, and I’m planning to take my family there shortly.

Contras: Internet connection.

Prós: I like the servece for the staff .. evry body there felling you ,, you are speciale

Contras: The breakfast buffet is not match with hotel .. need more selction and kind .. the sweet is bigger than ather ..

Prós: Overall first class..and they made up for the room not being made up one evening...restaurants very good...proximity to wafi mall very good.

Contras: No not at all I like the chain

Prós: Staff were very good and the service was also very good

Contras: I did not think it justified the price

Prós: everything was in excellant order

Prós: It was the best Hotel i ever used ...................

Prós: Great decor. Very comfortable. Spacious rooms with lounge area.

Contras: Food and drink was expensive. It took two days of mentioning that the TV didn't work before it was fixed.

Prós: All of the workers are friendly and nice

Contras: I would like to stay for 3 hours with a friend off 2 the only reason we stayed there is to dress up and take showers but the receptionist wasn't friendly I know the laws but she didn't understand the circumstances she think we booked two bad to stay for three she listens her self for that reason I don't see the Sheraton standard I understand that very poor customer service I have reason to stay and tell her the situation instead that she tells for security to not going three of us I feel like stupid and disrespectful I paid and one day and just for 3 hours staying that's not acceptable even if the security they got told to go there job but the didn't understand why they have to do this they feel very sorry what so ever she should be at that position either she has to training or I am not trying to be mean and bad that very true if you want to the business people look the custemer service I one that night I can not bring my friends I so sorry

Prós: The staff is amazing. They always have a smile, remember your name, and go the extra mile for you.

Contras: The location is not glamorous — there are a few construction projects on the block and shopping for anything but the bare essentials are not a simple walk away— but it is centrally located to the souqs, Sheik Z road, and the airport.

Prós: The friendly and helpful staff plus such wonderful rooms, made this a very very pleasant stay. The cricket match outside on Friday morning was so so entertaining !!

Contras: I spent too much money...............

Prós: Myroom was very clean and relax.Room was "A"class ,eventhoug it was classic room.

Contras: -

Prós: the comfort and its location is very good. The bar is also perfect.

Contras: parking is a problem if you have your own car

Prós: The good status of furniture. I didn't hear any kind of noisy in my room.The length of the room is very good comparing to the room value.

Contras: The width of room is 4 meters.

Prós: big room, good bed, quiet to sleep

Contras: location of hotel is very bad.nothing in nearby for walking.no panorama .no special facility ,no free internet in rooms,loby is not nice and like two star hotels.Name of Sheraton should be removed from this hotel

Prós: As I my self a customer services expert and running an office in a multinational, I must commend cs level of your staff.

Contras: No Pakistani News Channel.

Prós: brand new

Contras: not a good location for Taxi's, you have to wait long time

Prós: value for money

Contras: the bad smell at the lobby

Prós: Everything

Contras: didnt stay much long to suggest

Prós: Brand New Hotel

Contras: The In Room Menu has very limited choice

Prós: The worst hotel in Dubai. The rooms are dirty. The staff is not efficient. The breakfast is poor and very expensive. There is a lot of noise in the corridors made by the staff. The housekeeping doesn't remake properly the room. It was a bad experience.

Contras: The worst hotel in Dubai. The rooms are dirty. The staff is not efficient. The breakfast is poor and very expensive. There is a lot of noise in the corridors made by the staff. The housekeeping doesn't remake properly the room. It was a bad experience.

Prós: The staff

Contras: All was great

Prós: Location is not bad especially in winter since it is close to dubai mall. They have free shuttle from/to airport. Large rooms.

Contras: No covered route to dubai mall.

Prós: The hotel is in a great location, just on a short walking distance of the Dubai Mall and the Burj Khalifa. It was the ideal location to be. The breakfast is amazing. The staff is extremely professional and helpful (Trimlesh, and others).

Contras: No free wi-fi in rooms.

Contras: Water pressure in the shower

Prós: Service staff is very attentive, friendly and the food at the restaurant is amazing.

Contras: The halls and the rooms smelled terrible

Prós: The atmosphere was absolutely great! The staff was as good as the ritz carlton's staff. this hotel was the best we have ever stayed and we will purposely stay here again!

Prós: The location is amazing; we had a wonderful view to the Burj Khalifa from our balcony, 10 min. walking to Dubai Mall. The room was amazing, very comfortable. Enough parking place for the cars. Very friendly stuff.

Prós: the hotel at the centere of dubai and too close to dubai mall & jumirah beach

Contras: the long long time during chick in & chick out

Prós: The hotel was across the road from the Dubai Mall. The reception staff were very helpful with our very early arrival and found us a room as no non-smoking rooms were available as requested.

Prós: thank you for your hospitality and i ll try to vist you again

Prós: - Taxi is always available at hotel gateway - Breakfast is outstanding - Hotel is brand new and looks amazing inside/outside - No breakfast charge for my son whos sharing the bed - Bathroom's Massage Shower is fantastic - Kids TV channels (Cartoon Network/Disney Channel) are great

Contras: - Hotel is not responding to any emails - Not 10 minutes to the airport, its near 30 minutes - Most of the rooms have a bad view on a construction areas - No sport channels like ART/Jazeera+ - Not close to any shopping mall, nearest one will cost $10 - No hotel's private bus shelters compare with other 5* hotels - Bathroom is too small

Prós: the staff were very attentive position of the hotel and the facilities

Contras: a lot of building work going on the area

Prós: Worming and relaxing atmosphere

Contras: It needs to have all sports channels available ART sport or example

Prós: Service excellent, roooms very nice and the poolarea

Prós: friendliness and disponibility of staff very good accomodation, nice and large rooms, many facilities the choice of resturants as part of the complex the quality of food central location to explore Dubai

Prós: I was really impressed with the staff. In particular, Dhrinen. I might be saying his name wrong. He works at night as a receptionist. He was extremely helpful and nice.

Contras: Nothing

Prós: 1. Location close to metro station and other shopping centers\ 2. Large internal car park - but the first time the gates operated by magnetic cards would not allow you to enter 3. The room and bath was clean - serviced daily including weekends

Contras: 1, Our room was not ready and we had to wait for it one hour although we arrived late afternoon 2. An instruction was sent at our doorstep the day before check out that we have to leave before 12noon otherwise we would be charged 50% and after 6pm 100% 3 . Bathroom finishing was poor but clean

Prós: Nothing

Prós: I found most of the staff very helpful and I found the location perfect

Contras: We could not sun bathe at the pool because the sun did not shine anywhere here.

Prós: The space of the apartments

Contras: Could upgrade TV channels as well as cutlery, pots & bowls.

Prós: good locality and facilities. Gym, pool and free internet in room is a big plus. Room is a generous size and very comfortable. Complimentary business center for a few prints is very good. Hotel also provided early check in and late check out. All that is mentioned on the website was provided and working. Full value for money.

Contras: One of the reception staff could have been more courteous.

Prós: We were very surprised at the size of the apartment (absolutely enormous!) and the facilities that were provided. We will definitely return.

Prós: They were clean

Contras: They don't provide any traveling options except to the airport. i had to wait everyday about 1-2 hours to get a taxi

Prós: The rooms were spacious and the rates were good.

Contras: A more interesting lobby due to lack tv,shop etc- this made me stay in my room whilst in the hotel.The washing machine was not very easy to use.

Prós: it was quality for money

Contras: No Wireless in the rooms, especially in Golden sands #10

Prós: The quality and cleanliness of the rooms and hotel. Also great facilities available within the hotel at no extra charge. i.e, wireless internet.

Contras: Was great value for money! Highly recommend this hotel to anyone in Dubai.

Prós: Great view of the city, close to train station, great employees , great atmosphere

Contras: It definitely needs to be reface, remodel

Prós: Room was fab. Very clean and good location to Dubai mall and airport

Contras: Hotel transfer was v expensive. Hotel staff tell you excessive price for taxi trip and then get you a driver. You don't realise you're being ripped off until you get into a metered cab. Insist on a metered trip every time and just get s cab from airport.

Prós: This was my first time in Dubai so I wasn't aware of how big it was. I chose this hotel cause it was in my price range and it still had a nice long pool. Once I got there the pool did not disappoint! It was very nice with shade and sun, full service and quiet! The staff here we're very friendly and helpful. The was great, much better than other hotel breakfasts. The room was large and so was the bathroom. I didn't try the restaurants at the hotel but they were always busy so I'm assuming they were good! The subway was right down the street. Overall this was a great place to stay and I would highly recommend staying here!

Contras: The bed was a little hard and the room had a funny smell. I had mentioned to the staff that it was a little warm in my room and I attempted to turn down the AC but that didn't work. I think the building is climate controlled and it was a little warm for me. Also I didn't appreciate that they charged me to print out two pages worth of vouchers for a tour. If you are familiar with Dubai and you know the Bur Dubai area then this is a great hotel. If you are not familiar with the city then realize that this is in the old part of town. The new/modern part of the city is about an hour away with traffic. Although it is close to the subway it is still very inconvenient to get to the more tourist areas.

Prós: Fab breakfast, excellent rooms, very helpful staff. Have visited before stayed first time. Will always stay here.

Contras: Late checkouts should be an easy option, upgrades should also be easy. Lifts are very slow and take lot of time to arrive, room next door had noisy inmates, need soundproof rooms, internet is slow and tv has boring channels

Prós: Our stay at the Majestic was perfect it was our first visit to Dubai and would definetly stay again at the Majestic. It was easy access to the shopping mall, the Old Dubai and not far from the Airport. Top marks

Prós: Room (1712) was very clean and comfortable, with a fantastic view. Buffet breakfast was excellent. Location of hotel was great.

Contras: The bath towels were small and worn.

Prós: the location

Prós: Fantastic view from our balcony of the Dubai Skyline & Burj Khalifa. Wonderful! Room was very clean & spacious. Hotel provides free transfers in the morning to some of the highlights on a weekly schedule. Very efficient.

Contras: Trying to get into one of the 2 elevators is really only a problem in the morning around check out time. Other than that we never had to wait long in the week that we stayed here.

Prós: Hotel has many facielities how to spend time there, swimingpool, rock pub, few restaurants, you will not be bored there...

Contras: somethimes longer waiting time for lift, but it was not so "terribille"

Prós: the enviroment of the room

Prós: staff very friendly and servicable

Contras: not children friendly ie. not much for children to do ie. activities and also TV did not have any children's channels

Prós: Very good room.

Contras: Everything was perfect.

Contras: breakfast ended too early 10:30 some staff could be a little more professional in the way they answer your questions

Prós: Food

Contras: After agreeing for late chech out- there must be some kind of acknowledgment. We were lock out of our room.