The Hotel was amazing and I enjoyed my brief stay there. Room service for both dinner and breakfast was a disappointment because items were missing that were requested and even after repeated phone calls nothing happened to fix the issue. Additionally, had I booked the same room, for the same night at the same price on the Radisson Hotels website I would have had a free breakfast. Instead I paid for it.
my resevition with breakfast, but the hotel charge the price.
The staff was exceptional from reception, to the concierge, to the people in the restaurant. I just happened to be there at the perfect time and got to go to a Youssou N'Dour concert on the property. Tickets were only $50USD for VIP seats. The pool area was lovely as well, but I didn't get to partake. The food at the restaurant was delicious. The facilities and decorations in the room are old. There were rust stains in the toilet and sometimes I had to let the water run so that the brown water would pass first. The wifi was ok...sometimes it went out for patches of time.
The staff was awesome specially madame Comba front desk manager or supervisor. She made our anniversary great Thanks Comba Wifi was not working
Clea common area. Food and personal are good. Rooms are old and not really fresh, the carpet was definitely a bad idea. I don't know what they did with the closet but it felt like they kept cats in there as it smells like cat piss. There is no real beach because it is small and quite dirty, and the ocean is not attractive.
Hotel location was ok, friendly staff. Rooms are getting old and a little damp. Got a sea-view which only gave me a partial view. Booking through Kayak/Getaroom included breakfast but hotel charged me for it.
Huge hotel. Very kind staff. Old rooms. Smells bad
It was clean, staff friendly and helpful and food was very good. The internet reception was abysmal, barely could view any graphics or photos, forget video. The carpet and furniture need replacing. Some of the lawns around the facility needed attention. My closet smelled musty, toilet ran constantly. The room doors need replacing too as they slam when closing them, very noisy. Back in it's day this must have been awesome.
Despite my bad experience I can say There was a great view, helpful staff, decent wifi Hot water didn't work! Also, it seems like they need to invest in some updates, things were outdated and my phone or hair dryer didn't work also. I was given a small discount because I complained a lot about the water, but I think this hotel is overpriced and you can find something both cheaper and much nicer