Hotéis em Chania

Prós: Convenient to everything and very comfortable

Prós: This place is amazing! The staff were very friendly and helped with anything we needed. The room was fabulous and the balcony was a great spot to have a drink with a view. They provided us with a wonderful food pack to take with us on our Samaria Gorge day and the day we departed as we left so early. The homemade cake was delicious. Their breakfast is amazing! It’s in the restaurant downstairs and we ended up eating there a few times for dinner as well. The food was really good and much better than you can find elsewhere in the area. This place is a definite 10!!

Contras: Everything was perfect!

Prós: Incredible views! Directly overlooking the harbor. Fabulous breakfast. Large bathroom with exceptional spa bathtub. The place was very clean. Very friendly and kind front desk check-in and especially Andrea who checked us out. We will return if again in Chania.

Contras: The bed could be a little more comfortable if a topper were added. Pillows were heavy. Linen was clean and of good quality but the bedspread at the foot of the bed needs to be replaced, rather old and overly used. Coffee pot’s inside was very dirty. We did not choose to use it. Small details that could make this place exceptional with just a little extra care.

Prós: Quiet, excellent location. Great friendly staff.

Prós: Unique,luxurious very spacious room. Great view of the harbour. Very quiet. Excellent breakfasts. Superb and caring hospitality and service.

Contras: Nothing.

Prós: Loved the breakfast area what a view! The dinner in restaurant was the best we found in chania in our 4 days The staff and manager especially amelia on reception fantastic, the lovely lady cleaning the rooms, we said we were ok for housekeeping one of the days still left chocs and towels for us! We chose boutique authentic hotels for our 10 nights we loved this hotel.

Contras: There is nothing that could have been better

Prós: Staff were friendly and cared about their guests. Excellent food. Superb location. Nice touches with wine and chocolates in room.

Contras: Nothing, All excellent

Prós: Spacious, comfortable room in a great location overlooking the harbour.

Prós: Lovely hotel with friendly and helpful staff who have us great restaurant recommendations which made a huge difference to our experience! Thank you guys for a brilliant stay.

Prós: Breakfast was excellent!

Contras: Absence of an elevator

Prós: Location was very great! Best hotel breakfast in Greece!

Prós: - for uns the perfect location in center of the old town - lovely ambience and decoration in the whole hotel - beautiful roof garden - nice room with balcony, confortable bed and stylish bathroom with shower - excellent and high quality breakfast with fresh pressed orange juice and all types of coffee - large and very nicely decorated breakfast room - Marianna Gypaki (Managing Hotel Director) was a wonderful hostess. She gave us a lot of very helpful recommendations.

Contras: - nothing regarding hotel - it was all just perfect - it isn't easy to find a free parking space during the peak season

Prós: Location is perfect in the town centre. The place is great with all amenities for great comfort. Breakfast was excellent with a variety of food to choose from. Staff was very friendly and helpful. Totally recommend it.

Prós: Very nice hotel, well located closed to the port of Chania. Thanks Marianna for the warm welcome and all the tips during our stay!

Contras: No windows with the view outside in the room, but this is likely the same everywhere in the old center of Chania.

Prós: Great location in the heart of the old town of Chania. Close to the harbour, restaurants and shops. Lovely room. All the staff were very friendly and welcoming.

Contras: Breakfast selection was ok but not amazing, a bit repetitive after a few days. Great coffee and fresh orange juice though!

Prós: We loved the different smoothies every day included with breakfast. The small things were done very well.

Prós: The details

Prós: Contemporary elegance, great comfort, service with personal touch, very thoughtful. Delicious breakfast served in a delightful little courtyard, also with Greek specialities. The staff very helpful and kind. Special thanks to Noni and Evangelia at the front desk, and to Gabriella at the breakfast. Panis (I hope I'm spelling the name correctly) helped me out with my luggage to the car through picturesque streets with a nice conversation. A place to remember.

Prós: Politeness, customer service mindset, nice renovation, excellent location

Contras: For the rooms in first floor to put thicker curtains for avoiding morning light comes in

Prós: Honestly everything was so perfect..

Contras: There was nothing we didn’t like

Prós: The hotel is gorgeous, stunning design and the architecture of the rooms are amazing. Even more importantly, the staff are friendly, helpful and go beyond the call in overall service. Location is central, and the breakfast was excellent as well!

Contras: Nothing!

Prós: We found this hotel very last minute (same day as check in) and were happily surprised with how wonderful it was! It was clean and beautiful and the staff was very accomodating. Highly recommend!!

Prós: We stayed in the Renieris Hotel for the 4th time.We were always happy with Hotel, with the perfect and helpful services.Stella's meals highly recommended.The breakfast is wide variety, fresh and tasty vegetables,fruites.Lots of choises for dinner.Good cocktails.The hotel is modern,well equipped.FIVE stars clean.The Hotel owned by family members, they do hard job to satisfy the quests.They never forget to give smile to them.We visited Athens as well but we didn't feel the same kind of hospitality like in Renieris Hotel.

Contras: SHORT holiday:((((((((((((((((((((((((...

Prós: The staff was keen to help with a suitcase problem I had.

Contras: The table in the room might be a bit small in case you want to work on a laptop.

Prós: The staff is extremely helpful and kind. The hotel itself should be rated 4 stars in terms of quality of the building, furniture and room size. The view is stunning! The garden is gorgeous!

Contras: The temperature in the pool (like all pools in Greece it seems) is freezing for my body. You can only swim in the sea and to reach it you need to climb the steps.

Prós: Very nice and pleasant stay.. The owner was friendly and helpful. Place was clean and tidy. The view was absolutely fantastic.. Breakfast tasty with a great coffe..

Prós: Beautiful hilltop hotel with swiping views of the stalos gulf. Super clean, wonderful breakfast and swimming pool. Easy access to beach and restaurant boulevard via very convenient stairs, so you don’t need to drive if you don’t want to. Georgios is a Super nice, friendly and attentive host. Last, perfectly working internet

Contras: Absolutely nothing to mention

Prós: Great staff and hotel

Contras: Nothing

Prós: As soon as we arrived to the hotel we were greeted with a very kind and welcoming gentleman who, during our whole stay, never failed to surprise us with unmistakable kindness. The room was fantastic and very modern indeed with very comfy beds and an amazing view out the balcony and from any point at the hotel. The breakfast was made to a remarkably high standard with plenty of different choices. We enjoyed a splash in the pool and then used the handy staircase which takes you a hundred yards right from the heart of the town and beach. The staff were superbly kind and were happy to assist us at all times. We came home with lots of amazing memories and will definitely be going back soon!

Prós: The location offers nice views, it's very clean and well maintained, the breakfast is excellent and the staff is very nice. Rooms are clean and spacious, wifi is ok. The food is great at good prices

Contras: Access is a bit steep without a car. We had a car and we used the stairs every day with no problem :)

Prós: Based on previous reviews, we were already expecting this hotel to be very good, but even so it exceeded our expectations. The room was bigger than it seemed in the photos, the terrace directly lead us to the outdoor pool and very well kept gardens. Everything was spotless clean, towels, sheet, everything in the room was high quality, especially considering the price paid. The beds were comfortable, even the sofa beds are as good as a normal bed (they even offered soft toppers in case the beds are not soft enough, but we did not need them). One of the ceiling lights was flickering and the manager came immediately and fixed it. The view is exceptional probably the best in the area, the beach is close but you need to be at least normally fit to go up/down the stairs leading you to the beach. Anyway, we only went there once, because we either enjoyed the pool or drove to the more spectacular beaches of Crete. The breakfast although the same every day was very good quality and we simply enjoyed it every morning. There are plenty of choices for breakfast, so I think that for such a small hotel it was exceptional. The pool area and the pool itself was also exceptionally clean, a real joy to dip into the fresh water for a cool down. I can also say we have never met such friendly people in any other hotel we've been in. I'm not sure if/when we will return to Crete, but if we do, this is our first choice.

Contras: Although it's rare to not find something negative, I'm happy to say that everything was perfect and I can't really think of anything to say here.

Prós: Everything!

Contras: Nothing!

Prós: Andreas was amazing! He made us feel incredibly welcome and went out of his way to accommodate all our requests! Definitely going back!

Prós: The unique decor and atmosphere, the fantastic staff and the delicious breakfast.

Prós: Fabulous loaction and the room was amazing - partuclarly the bath. Check in and out was problem free. Andreas and his team were superb. Breakfast was amazing.

Contras: Nothing!

Prós: Lovely cool spacious rooms and very helpful hosts Location very close to the old town and restaurants Excellent breakfast in lovely courtyard under a magnificent straight palm tree

Contras: The roads are very narrow in Chania old town however helpful arrival instructions were provided and parking available

Prós: Le Maison Ottomane is really greate place , situated at best possible location... Hosts are very kind. Suite is fantastic decorated and whole hose as well. Breakfast was great, nice served. I would like to visit again. For every recommendation.

Prós: Breakfast was excellent - lovely fruit, yoghurt, cereal and breads to start with followed by an excellent choice of egg combinations. Beautifully presented, in a lovely courtyard setting. Cleanliness and all the furniture and provisions in the room, including linen etc were of a high standard. The location was perfect - close to everything in the old quarter and by the harbour, but absolutely quiet. Really is a lovely place, beautifully maintained and cared for by the owners and manager. Highly recommended for a get away with your partner.

Prós: Beautifully renovated historic property in an excellent location. There are very few options available in Chania that have the benefits of such close proximity to the harbour coupled with peace and quiet. The warmth of the welcome makes you feel you are personal guests not hotel guests.

Contras: There was nothing to dislike

Prós: Beautiful opulent room , very well equipped. Really soft comfy bed. Breakfast was excellent. Hosts were very helpful. We would definitely visit again.

Contras: Nothing

Prós: Great location. The hotel staff was superb, friendly and professional. Great breakfast fantastic views of the harbor.

Prós: Amazing location next to the harbor, great price/value, really great staff - nice and helpful, they went above and beyond for us in every way.

Contras: Would have liked a room or balcony with a harbor view but they were all booked - next time!

Prós: Location was fantastic, right on the harbor with 1 minute walk to the Navy museum and short walk to the lighthouse. Staff was very friendly and helpful. Rooms are clean and comfortable. Breakfast was tasty and had good variety, especially tried to include some local Cretan fare for guests to try.

Contras: Nothing!

Prós: Spectacular setting right on the harbour. Seems to be popular with retirees.

Prós: The hotel was excellent! The staff at the front desk were extremely helpful and knowledgeable. They gave us suggestions of beaches and restaurants to go to. The first lady that helped us set up a car rental for us. The company brought the car to the hotel for us and we were able to return at the airport, extremely easy! They have some spots in the back of the hotel to park or a parking lot next door. The hotel it self was clean and the beds were extremely comfortable. We went to the bar for a drink before dinner both nights and the staff was great, they have seats right outside looking out at the harbor. The location is amazing, walking distance to so many restaurants and shopping. They served a huge breakfast every morning with everything you could imagine, the staff during breakfast were great! I cant wait to stay here again!

Contras: Wish there was a gym or fitness center but otherwise nothing to complaining about!

Prós: The hotel felt "Luxurious!"

Contras: Would like to have had ice available. Perhaps more storage for clothing. Needs a little more variety in the English language TV shows.

Prós: Quaint property with lots of history. The staff was amazing and the breakfast over the top. Definitely coming back.

Contras: Nothing

Prós: Hotel is beautiful, in the Old Town, very close to the port. The staff could not be more helpful with lots of suggestions of things to do and the restaurants they recommended were excellent and well priced. The Reception staff were exceptional and the staff at breakfast and throughout the hotel were very warm, welcoming and friendly. Lovely sun terrace on the roof with bar and great views over Chania port and sheltered terrace for breakfast. Bedroom was spacious with upstairs mezzanine bedroom and seating area downstairs with balcony and sofa. Air conditioning worked very well. Hotel was lovely and quiet. Very close to shops and restaurants.

Contras: We liked everything about this hotel but if I was to give some constructive criticism, I would suggest a chest of drawers for extra clothes storage. Also, perhaps some more storage space in the bathroom would be useful.

Prós: Roof top bar fabulous at night

Prós: Very helpful staff. We could easily see why this hotel is so highly recommended! Excellent location. Quiet accommodations. Excellent breakfast included.

Prós: Staff were all very friendly & helpful. The rooftop bar has exceptional views of the city at sunset. Breakfast buffet was great plus they do made to order omelette or special requests. Rooms were quiet & very nicely appointed.

Prós: The breakfast was good but not quite as many choices as other places we stayed. The restaurant recommendations were excellent as were the staff

Contras: everything was good

Prós: Location, full breakfast, nice rooftop bar and seating area, comfortable beds

Contras: Price seemed very high. Having now been to Chania, I’ve checked out some smaller boutique hotels that are more reasonable for similar amenities.

Prós: Staff was super helpful and friendly! Loved the history of the hotel and got to meet the current owner.

Prós: New and Modern. Breakfast buffet was exceptional. So many options including Cretan specialties. Clean, comfortable but very small rooms with little space for luggage. Parking was available free on-site, which is rare in my experience on Crete. Large balcony with beautiful view overlooking Chania. Swimming pool (we didn’t use). Frequent shuttle service to town, only a few km away (could walk it in maybe 20-30mins). Convenient plug-ins for international electronics.

Contras: Restaurant was mediocre and average priced. Only Greeks were given Raki at the end of their meals, not foreigners, awkward. Rooms have poor sound proofing. Fridge had no freezer. Wifi worst I’ve had on Crete, kept dropping me.

Prós: Staff were completely accommodating. Very substantial meals. The pool was amazing.

Contras: Needed more light in the room especially for reading at night. But they found a lamp for me very quickly.

Prós: Loved the location and staff were brilliant. Restaurant excellent and fined in each night. Breakfast great.

Contras: Our room - we booked for a Mountain View - looked out on service area, road and wall. Room itself a little cramped and bed small. Shower doors did not seal so had wet bathroom floor.

Prós: Location and Chania view. Peaceful place to re-charge the batteries. Good for travelers with car.

Contras: Some small things in the bathroom. WiFi could be better.

Prós: Lovely views, so try and take a sea view and ask for rooms to the right (as you face the hotel), i.e. 301 - 310 as these have the views over the lovely pool area, across Chania and to the sea. Although away from the main town, they run a very frequent and well organised shuttle service all day and into the late evening that takes the hassle out of getting in and out of town. Breakfast is plentiful and varied, so something in there for all. Lots of parking. Staff very attentive and friendly. Rooms are a good size, beds are comfy, although the showers are cosy. Hotel is fairly small, so you don't feel like there's huge swathes of other tourists. International mix of clients, Brits, Nordics, French, German and Russian mainly - which reflects the profile of holiday makers across the island. Great pool, especially for those who like a proper swim.

Contras: For a 3 star hotel, and at the price they're getting pretty much everything right. If you need a non-dairy milk let them know in advance and they'll sort it out but they don't stock it as a norm

Prós: Shutitle bus

Prós: Very nice place with lovely staff, who were always available if you needed anything. Great view overlooking the main town (see picture from our balcony). As many of the other reviews point out, the fact that it is a little far from the main town does not matter as much because of their frequent shuttle service. Great breakfast in the morning and our room was always clean. Wish we could've stayed longer!

Contras: Cannot think of any negatives!

Prós: Great view , nice polite staff, excellent breakfast, good bar, though far from city center they have free shuttle service every 1/2 hour clean room

Contras: Rooms on the back has small balcony , short bed , glass door at the bathroom so that overnight use of light wakes everyone

Prós: Staff was very courteous and helpful, rooms were well maintained and clean, bed was very comfortable, breakfast buffet had many choices to choose from, and location was excellent - very close to the waterfront, restaurants, shopping, taxi stand, etc... And price was very reasonable.

Contras: Not much parking available if you rent a car, and bathtubs are a little small, even to take a shower.

Prós: The staff was fantastic. Very nice and helpful.

Contras: The decor was a but dated, but everything was clean and comfortable.

Prós: Staff friendly. Breakfast really good and fresh. Lots of choices. Beds comfy. Rooms very nice and large

Contras: Rooms on the busy street. Very noisy.

Prós: Great location! Very near to the bus station and most of the sights. Staffs are friendly and helpful.

Prós: Crossaints amazing!!!! Staff amazing!! Really appreciated the breakfasts that were given during the Samaria Gorge and before our flight home.

Contras: Nothing!

Prós: The vibe, no pressure.

Prós: Nice room, big and good bed, excellent service, kind personnel, good breakfast in beautiful & silent breakfast room.

Contras: The view from the room; heavy traffic; couldn’t use the terass because of the noicy traffic.

Prós: Location is excellent Staff very helpful and friendly Nice view from room Good buffet breakfast

Contras: Shower was a bit hit and miss

Prós: Great hotel with great facilities competing with the best hotels. very friendly staff and would recommend this hotel to any guest who wants to stay in a very nice hotel with great service. Also try their breakfast very nice and lots of choice.

Prós: Convenient for the town

Contras: Nothing

Prós: Super helpful staff, excellent breakfast selection. Perfect location for Old Town and bus station .

Prós: All of it.

Contras: Excellent, staff and overall the experience was superb.

Prós: Breakfast was very good and location excellent.

Contras: N/A

Prós: Great location, lovely staff, good sized rooms and clean bathrooms.

Contras: the bed pillows were either very hard or very soft.

Prós: amazing breakfast. simple room with a nice washroom and balcony. very comfortable.

Contras: the pool wasn't open late even though it was hot.

Prós: It may not be on the waterfront, but it's very walkable from there. Modern, great rooms, clean, great staff, good bar and café. Just an all around great place to stay!

Prós: Wonderful breakfast - amazing service all around!

Prós: Really enjoyed the our stay here. Lovely place.. The food in the restaurant is amazing. The staff is super friendly.

Contras: The bathroom is the weakest point of the place.

Prós: We had a sea facing studio with amazing views

Contras: Missing soap dish in shower

Prós: Great location and facilities, and the staff were so helpful. Would recommend to both friends and family groups, it did also not feel crowded and loud, perfect for a relaxing holiday

Prós: -The staff were very hospitable. Yannis and Katerina were so friendly, helpful, and made our stay so welcome. -The place is right on the water with lounge chairs and beautiful views. -Having a restaurant and bar on the property was so convenient. The food was good and well priced.

Prós: Great staff service and the location was also perfect.

Contras: It was a bit run around, finding out where to pay what. But in the end it was a good stay.

Prós: A very clean and comfortable hotel, the rooms are very well equipped and the pool and garden areas are lovely.

Contras: They tried to charge us 8euros for breakfast, though when we booked the website advertised it at 6 euro. Not worth 8 euro.

Prós: The restaurant was very good and the location at waters edge was a plus. There are 2 pools on site. The studio room was large and had a fridge, cooker and kitchen utensils. The balcony was equipped with a nice clothes line dryer. It appeared that the grounds and facility were well cared for and the people, especially Katerina and Tanya were most helpful and friendly. I especially liked the written suggestions for day trips in the room folio. It was very helpful to plan my excursions.

Contras: The facility bills itself as "luxury". While the place is well cared for and has amenities, I would not call this a luxury hotel. Luxury to me means deluxe linen and superior soaps and bathroom amenities, drapes and bed spreads of fine quality, a large bathroom and a fully supplied kitchen with washing soap, condiments and adequate cooking utensils and pans. There also was no comfortable chair or sofa or a table for eating inside the studio room. A "luxury" hotel would provide this.

Prós: Beautiful room, tastefully furnished, very spacious, in a good central location, very comfortable extra large beds (superior double), all facilities including WIFI, television, coffee maker (which can be used to heat hot water for tea), strong shower, fridge, shutters, good soundproofing when windows were closed (given it is a busy area with restaurants and bars all around), cool, well positioned for public parking, friendly staff, immaculately clean. Breakfast was included. Bodegas is a great place nearby for snacks, coffee and watching the world go by at the Venetian Harbour.

Prós: Fantastically placed at the edge of the Old Town just a couple of hundred meters from free parking. Very friendly receptionists, very clean and lovely, tasty breakfast.

Prós: We liked everything about this hotel, clean, friendly well located hotel. Good choice of breakfast and very friendly staff

Contras: Everything was good, the hotel is in a great location and staff are very friendly and with great information if you need it always willing to help. The hotel is very clean our room was a Superior room with balcony couldn't have asked for anything else, spacious, clean towels every day, very large comfortable bed. Brilliant

Prós: Friendly staff, nice room, view of the sea, quiet, yet in the Center. Perfect to discover the old town. Free parking in 150 metres

Contras: A lift would be nice but as the place is regulated by the municipality's Departement for Presevation of Monuments, this is not a complaint

Prós: Very friendly helpful staff. Spacious room lovely decor. Very central yet quiet. Very happy with our choice stayed 4 nights.

Prós: The staff were very helpful at all times - particularly Monilas on reception. He liaised with the car hire company and kept us calm when we had a problem.

Contras: Wished the “ large double bed” hadn’t been 2 single beds pushed together!

Prós: Location, staff, room and general friendliness. Loved the little balcony and the willingness of George or Manolis to carry our breakfast tray upto the roof top space for a leisurely breakfast.

Contras: Breakfast supplies could have been refreshed without prompting, for later arrivals.

Prós: Very good breakfast selection, best location and extremely helpful staff

Contras: Faint smell of drains in ground floor en-suite but not all the time.

Prós: Location in the charming ‘old town’ area was perfect. A view to the sea, close to shops and restaurants and walking distance to city centre. Staff were very friendly and helpful. Hotel amenities were pleasing as it had been recently refurbished. Room was well appointed and comfortable.

Contras: Breakfast, although adequate, was not as good as some of the others we enjoyed during our time in Greece.

Prós: friendly receptionist,sumptuous breakfast

Contras: little space to take shower

Prós: We arrived early and the staff provided a secure space for our luggage and excellent restaurant recommendations for traditional Greek fare. Upon check in, we were surprised with a refreshing beverage and treat. Restaurants, shops and the harbor were mere steps away.

Prós: The staff were amazing and very helpful. Ria at reception was outstanding ( sorry if I spelt your name wrong ) The location cannot be beaten

Contras: The beds were not very comfortable

Prós: Fantastic hotel in the Port, i had the opportunity to have an ugrade to the suite with view on the Port. Fantastic location, seems like you re in a dream! They also offered the breakfast! Really reccomanded!

Contras: Morning everything was fine!

Prós: Great breakfast on the balcony Fabulous location & view of harbour Lovely staff

Prós: Full of character and charm. Fabulous views from the terrace and a perfect breakfast. Friendly and helpful staff.

Prós: The Hotel was in an excellent location, it was clean and the service was very good. The Breakfast was as good as other reviews say it is. We would love to stay again

Prós: Spacious, clean room with a huge deck overlooking the Chania harbor. Lovely breakfast delivered to the room, which you can enjoy out on the deck. Very kind and attentive staff, who made accommodations to serve our breakfast a little earlier than the usual time. We would go there again without hesitation; highly recommend it!

Prós: Very well located. Very friendly and helpful staff. Good breakfast

Prós: The 4stars are well deserved!! Friendy staff and helpful, location, breakfast and all were just right on. The room we had was from super nice. Old style to make you feel back in time but updated with all the comfort you need.

Prós: Roula was extraordinarily helpful arranging taxi rides, car rentals, and transferring our luggage from the hotel to the car. The hotel is wonderfully beautiful and quirky, breakfast was delicious, and the location for walking around Old Town Chania was superb.

Contras: There are a lot of stairs to get to the rooms and some rooms have steep stairs inside the room. It adds to the charm but might be difficult for someone who isn’t very mobile, in a wheelchair, or a stroller. All of Old Town is pedestrian only so it requires a bit of a walk from the closest parking spot.

Prós: Friendly informative staff. Great breakfast with many choices included. Ideal location for exploring old town. Charming and historic building but very comfortable.

Prós: Very friendly and helpful staff who went out of their way to assist whenever possible . Location was wonderful . Out of the many hotels we stayed in during our 3 week holiday , this was our favourite . And so beautiful too - loved the staircase , the windows, and the furniture.

Prós: Very cosy historic hotel close to the port. Very friendly staff, warm welcome. Exact the oposite of these all inclusive impersonal and industrial hotels.

Prós: Friendly, accomodating and traditional stay. All female staff and management were wonderful. Great stay!

Prós: Thanks to the staff for great tips on where to eat and what to do. Big thanks to them also for providing a takeaway breakfast for our early start to Samaria Gorge.

Prós: The building, decor, privacy, breakfast, professional staff, location

Contras: carrying luggage up and down the stairs

Prós: Beautiful! Clean and great ambience. Staff very attentive to our needs. I loved the pillow menu, very nice touch. I would recommend this property.

Prós: The people, location, breakfast and ambience.

Prós: Room - sensational People - sensational Location- quality

Prós: Beautiful rooms and great service. Great breakfast. Thx to all the staff. !

Contras: Overpriced for chania where many nice nice boutique hotels with better deal especially off season.

Prós: This hotel is a perfect oasis in the midst of the charming alleys of Chania Old Town. We were upgraded for free to a suite which gave us more privacy and more space. The room was beautifully furnished and the bathroom felt like a spa. The staff was welcoming and very informative. There were lovely little touches like a pillow menu. We only stayed 1 night but wishes we had stayed for longer to enjoy the relaxation.

Contras: There's no parking in the old town so it can be a little stressful trying to find a space in nearby Talks Square and then walk with cases through the cobbled streets. Not much the hotel can do but it's worth bearing in mind and calling them for help.

Prós: Everything ! The staff and rooms were amazing chania itself is such a beautiful place :)

Prós: Location is right near the water. Short walk to everything. It's really in a lovely area of town. We stayed only for an evening and had an early flight so the staff prepared us breakfast boxes since we had to leave before breakfast started. Very nice touch. The room we stayed in had a gigantic tub with rain shower head. Was so lovely to shower.

Contras: Not a drawback but there is no elevator. Our room was on second floor so no biggie for us. Note that since the hotel is in center of town where there are no cars, you had to walk a couple of minutes to parking or taxi pickup. It's a little bit of chore to drag your suitcase across cobble stoned streets but this is the price to pay for it's gorgeous location. I'd stay here again definitely.

Prós: location is very central to the shopping/souvenir district and close to the harbourfront.

Contras: the drainage in the shower is very slow

Prós: Friendly staff. Great location. Comfortable beds and good shower facilities

Contras: Noisy lift

Prós: location !!!

Contras: the check in stuff didn't said that I should take a parking ticket from the machine when I park my car at the public parking ( this is the only parking space that close to the hotel ) and in the morning I got a parking report .... should pay attention to this issue...

Prós: Good view. Comfortable rooms. Pretty atmosphere

Contras: Horrible communication. Rude service. Website lied about a shuttle service, just a taxi they call for you and you have to pay for. Taxi cab never came to pick us up at the airport either. We walked in angry and they didn’t believe us that we were where we said we were. Basically they treated us like idiots and liers. Wouldn’t go there again because of this hassle that wasted three hours of our trip.

Prós: Small boutique hotel in excellent location.

Contras: There was nothing not to be liked

Prós: Excellent breakfast. Staff cannot do enough for you.

Contras: Very odd to provide a coffee machine in each room but only provide one pod per guest regardless of stay