the location, staff, and services. the TV channels, no enough English and Arabic channels
Very central and quiet. No real complaints
Location was good and staff were great Rooms were a bit outdated but comfortable
You couldn't ask for a better, more convenient location Parking is ridiculously expensive; the layout of the 700-wing of the hotel is ludicrously confusing; the room is small for the price you pay, and the bathroom is tiny.
Excellent hotel - pleasant, helpful staff and clean, well presented room. Briiliant location near the main square.
perfect location, excellent breakfast
The service and attention to detail was outstanding. Nothing was to much trouble. The staff and owner were very friendly and we will be staying at this guest house again. It was wonderful.
breakfast,staff,location,decor,open fire ,able to have use of kitchen would have liked full length mirror /dress mirror.it was a bit cold during the day
We were traveling with 4 adults and 2 kids so rented the 3 bedroom apartment. It was very large, perfect for our needs. Kitchenette with refrigerater was great to keep cold drinks available. Very clean. And the staff were very helpful and gave great information about places to eat and shopping areas. I will definitely stay here again. The parking at the hotel was limited and very small. Our SUV did not fit through the entrance. But there was a public parking garage with very reasonable daily rates that was a short walk down the street. So this was not a problem at all.
Thought the location was excellent, staff were very helpful and the bathroom was lovely with a large comfortable bath. No complaints whatsoever
Location and facilities were wonderful. Hotel on a canal with small square nearby with cafes. Very convenient to Markt Square. Hotel has Old World charm. Delphine at front desk was very helpful. Definitely would stay there again. Our room was quite small - #24- with a small window and not much light. The tub/shower did not have a shower shield on it.
Drinking in the bar on return to the hotel late evening - informed conversation from staff Paid parking offered was too far from hotel
Everything I really enjoyed it everything was good, location staff parking. It was all so easy. My only minor complaint was the Gymn was so small and the pool was small and cold!. Also I requested the jogging map from reception but was mazed that this did not contain any distances or scale. I would have expected it to be measured out in miles or KM.
The location was perfect, less than 100m from the main square. Nice clean rooms, nice breakfast too. Overall good impression.
Unquestionably the cleanest, nicest, most accommodating, and all around best value of all the 4-stars I've stayed in over the last 2 months. This place is incredible. Everything was great
A central location, well appointed, an excellent breakfast, relaxed. The high standards of cleanliness and comfort. Efficient staff. It played a great part in making our visit to Bruges a great success. A minor point worth considering - We would have liked some drawers in which to put our folded clothes. There was plenty of hanging space in the storage unit. Some of the staff could have looked a little happier.
the welcoming staff amd the lovely room
There is no restuarant and staff weren't good at advising where to eat when they did recommend and we finally found the restuarant it was fully booked!!! The lack of parking facilities especially as a disabled driver was very inconvienient finally found somewhere which was a 10-15 minute walk from the hotel. I wouldnt stay at the hotel again. Nor would i recommend it
Probably the best hotel I have ever stayed at. The woman at reception was amazing - very helpful and professional. Breakfast was excellent and rooms were beautiful.
the location was great. the staff all spoke english, and the lady at reception was very helpful.
I liked everything during my stay at the Martin's Orangerie, especially our room, it's design and cosiness
Your hotel is quite unique in a way, and had a good relaxing feel to it. Classy without being over elaborate. None
Lovely boutique hotel with very nice large rooms. The staff spoke English and were super friendly and helpful which we appreciated after having just come from Paris. Wish we could have stayed more days to enjoy the spa. I would definitely like to return for a longer stay. Nothing to dislike about this hotel. Everything was perfect. Great value.
the politness of the staff and the location with car parking no, only that the bath was a bit stained not dirty just stained through age but not a real probnlem as we had a shower
The charm, location and room facilities of the hotel. The staff could not have done any more for us. The wasn't a restaurant on site and no tea/coffee facilities in the room.
The location is excellent.Staff very friendly Our room was very small even by European standards and would not have wanted to stay there more than one or two nights