Hotéis em Stari grad, Belgrado

Prós: Incredible experience and service. Everything is perfect. Location could not be more central. I had a great time.

Contras: Nothing

Prós: The location of this hotel is excellent, and you can reach most of the interesting places by walking. There is a supermarket in 10 meters and bread shop in the same street. The stuff there are in professional level. Everything is perfect.

Prós: Hotel is located perfectly in the Belgrade centre, just behind the National Theatre. It is a small hotel, but my room was still relatively large and comfortable. I really liked how they arranged the hotel lobby with a lot of classical Serbian painters works displayed E.g. they had a beautiful Ljuba Popovic painting beside the elevator. I also used the hotel dry cleaning service and it was well done and reasonably priced.

Contras: The AC control for the room was odd. You could only slightly reduce or increase the preset temperature, but could not set the desired temperature yourself. One morning it measured 24.7 C, which was way too warm for me.

Prós: Centrally located in Belgrade (not accessible by car) Good breakfast Newly designed and furnished Pleasant staff

Contras: The hotel is only heated with A/C which I could not turn off, making the air way too dry.

Prós: Everything was just great, staff is very helpful, spa is very clean and professional

Contras: Nothing i didn't like, it just perfect

Prós: All great, will come back

Contras: not enough toiletteries

Prós: Excellent location! Cleaned rooms and friendly staff.

Prós: Breakfast, location, price

Prós: Great location. Very helpful and friendly staff. Rooms were clean. We stayed for four nights

Prós: Everything about this hotel was perfect. The staff, the setting, the cleanliness, etc. I would highly recommend it to anyone.

Prós: Everything

Prós: Wonderful modern hotel in the hart of the city with greta facilities and friendly staff. Excellent service, overall very pleasant stay. Great location close to everything.

Prós: I love staying at Mama Shelter. -It's a stylish hotel, I like every detail in the room. Chairs, coffee table, the bank... literally everything! -I fell in love with the Kalemegdan view from the room. -The bed is probably the most comfortable one I've ever slept on. -Television has so many film options and they are all free. -The location is unbeatable, inside of a shopping mall on Knez Mihailova Street. (Some of the reviews say it's complicated to find the hotel. Not, at all! You just need to get into the elevator and press 4th floor. There is also a separate elevator only for the hotel guests -ask it at the reception when you're doing the check-in.) -I also like the restaurant, it has a nice, relax atmosphere with an amazing terrace.

Contras: - Morning receptionists are not friendly at all. No smile, nothing. I felt weird and uncomfortable during check-in, check out. This is the biggest minus for the hotel. - There are no slippers in the room instead they sell it at the reception. I find this policy very impolite. I know Mama Shelter is going to reply my complain as "This is Mama Shelter's Global Policy" I would recommend to change that policy then -at least for Belgrade. Mama Shelter's prices are beyond Belgrade's standards. You can easily find less than a half price (comfortable) nearby hotel and they all provide free sleepers. -No complimentary water. Instead there is a vending machine. Even hostels in Belgrade provide complimentary water in the room. I think this is also impolite but not as much as not providing but selling slippers! -This is not a complain but a suggestion: The bathroom is very basic. The first time I saw it, I was disappointed. The room is so stylish, so you would expect the same thing from the bathroom. -I have a serious question to the restaurant. I ate and had some drinks several times at the restaurant. (I really like the restaurant's atmosphere by the way!) Whatever I ordered to drink, my drink was 3 fingers less. Skopsko beer: 3 fingers less. Grapefruit juice: 3 fingers less. Mama Mix: 4 fingers less! Why ? Some saving ? The glasses are not big at all, and the prices are -again- beyond the Belgrade's average. The bar staff should be more fair. -Oh, I was almost going to forget! The check-out time is 12 pm. Fair enough. I was a bit late for check-out. My room was rang at 12.05 pm. It was the reception. I told them "I am packing, will leave the room in 5 minutes" The answer was "if you don't leave soon, you need to pay an extra price." This was rude, beyond rudeness ! There should be a more proper, polite way.

Prós: nice decoration, nice room, great atmosphere, great location, nice staff... very cool

Contras: I could hear the bass from the bar in my room at night so had to sleep with earplugs. Also, some very pretty chairs in the room but not comfortable to sit in: pity that design trumped comfort on this one. Otherwise, really great place

Prós: Amazing location. Friendly staff. Wonderful clean rooms and amazing views. Could not have asked for a better hotel.

Contras: Being from the USA I am not used to so much smoking and the common areas were pretty much mostly smoking. I understand that smoking is the culture of Belgrade but non-smokers definitely feel like an underprivileged minority. It would be nice to not feel that way at such a nice hotel.

Prós: Nice people, good internet conection

Contras: Very small rooms, breakhast to expensive and poor!

Prós: Great location , staff, room Breakfast had good coffee and a lot of choice

Prós: Really great staff. Good breakfast. Clean room. Location.

Prós: The staff were helpful and friendly. The breakfast was good.

Contras: The rooms were very small and not much place to move, this was uncomfortable. When you compare moneywise, there are much better places with cheaper options in the same district. It is expensive for such small rooms.

Prós: Awesome location. In heart of Belgrade. Staff is pleasant and professional.

Prós: I loved everything. The parking place is very good. Cleanliness is very good. The food is so delicious. Nice service. I recommend this hotel

Contras: Nothing.

Prós: Room a bit small but well attended by staff. Would stay again.

Contras: Nothing really. Tip top! Staff were exceptional. TV

Contras: Nothing was quite right in this hotel: the room was very cold and the heating regulation didn’t work, there was no extra duvet so I had to sleep with clothes, they claimed that I used minibar when I didn’t, everything is run down and not very clean, the staff aren’t helpful. In short: choose another place...

Prós: I was amazed with the tidiness of this place. The room was super clean, comfortable, and very warm. The position of the hotel is very strategical and close to the center - every key-place is at max 10min walk from it. The staff was also very kind and welcoming other than very professional. For sure if I need to come back to Serbia this is gonna be my 1st choice.

Contras: The walls of the room were very thin, so it's possible that if you have noisy neighbors you hear everything they say and can't sleep properly. Not a big issue though.