Very accomodating staff, excellent breakfasts, on-site parking, tea/coffee making facilities in room, excellent free Wi-Fi reception. Limited baggage drop off facilty, small lift without floor indicators, unavailability of airconditioning (turned off for the "winter"!)
friendly helpful staff
Very close to train station and nicely located for going to the city center. The room was small (but bathroom was nice). Breakfast was an additional 13 Euro per person per day.
Very nice hotel, room and bed were comfortable and spacious. Reception staff very friendly and helpful. Great location and good parking right outside hotel. Would go out of my way to stay there again. No complaints at all.
the localizarion of the hotel is perfect for someone visitimg or working in Annecy my room (500) is nice but small. The shower is also small; the only problem is the shower curtain that is perturbating you during your washing, a cabin or a rigid wall would be welcome
Excellent location to explore Annecy, just a few minutes walk from the Old Town and the lakeside. Comfortable room, friendly and helpful staff and secure parking.
central situation near old city is beautifull oh yes the electricity went out in Annecy for 1 hour during 23:00-00:00 (laugh)
Pleasant hotel. Great pillows. Close to rail station and restaurants.
Close to the Old Town for a good choice of Restuarants Our Double room was very small. The adjascent Twin room for my children was a better size.
The location was superb. Since annecy is such a small place you can be within the heart of the town within minutes to enjoy the sights or to enjoy a meal out in one of the many excellent restaurants.
The location and the parking. Our room was not very comfortable. We were in a studio on the basment floor (room 6 I think). We were two adults and a baby and the room was quite claustrophobic as the window couldnt be opened and it didn't provide any view. Furnishings were cheap and stark in appearance and the sofa was very uncomfortable. We ended up just leaving the bed pulled down as it was more comfortable than the sofa. Room could have been cleaner. There were dirty tissues behind the bed and the mirror was marked with what looked like paw prints. I would stay here again but not on the ground floor. I'd book a more expensive apartment if staying here again.
The proximity to the old town area The suite we booked had self catering facilities but did not include a basic welcome pack which ment that we did not use them
The quality of the service
Privilodges Le Royal - Apparthotel in Annecy is the perfect place to stay. It is very affordable and has neat clean apartments. The staff is most helpful and efficient, there is a nice fitness room, and the location in the old town is ideal. no
Central location was good. 5 minutes from train station and 5minutes to lake. In the heart of the old town-so easy to get around.
Location, modern, design, clean, comfort, price, staff. Everything was very good. I have no negative remarks to do. Strongly recommended.
This is a great hotel if travelling with children - the apartement style with 2nd bedroom and kitchen facilities are fab. The photos/description don't do it justice as the room are a lot more comfortable and cosy and the bathrooms more modern than they look. We didn't have breakfast at the hotel as there were lots of lovely pattisseries close by. The location is great, overlooking a small square/playpark, within easy reach of the old town and lake.
good location with parking lots and convenient studio with kitchen facilities.
The new rooms are nice. The destination near to the old town ist brilliant.
Liked having cooking and refrigeration facilities in own room. Also access to laundry facilities and free internet access
Our room was very comfortable, decor was lovely. Everything was excellent. No problems or complaints
very helpful staff Braekfast had a good choice. Very well situated
Location was very good and while room was somewhat small it was comfortable and very clean. Our view was of the "courtyard" but actually the room looked out on a window box that sat on a small ledge...no view at all
The hotel has a nice ambiance, a convenient location, spacious rooms and is good value for money
the room was confortable e clean, the staff was very gentle, the localization is excellent, very central.
Excellent location, the renovated rooms are fine. Good breakfast. Same price for rooms that were not renovated than for renovated ones. Bathroom in the non-renovated rooms not ok for a hotel of this category/price.
Location providing outstanding lake views combined with helpful staff and superior breakfasts. N/A
Our desk clerk, Thierry, was extraordinarily helpful. His English was impeccable....and he always had a smile on his face. We thought this hotel, in it's perfect location, was unbeatable. Contemporary bathroom, perfect lounge area, gracious staff. Perhaps the beds could use a soft latex or memory pad as they were very firm. Also beware that if you get a whirlpool room, the people next to you might have one too. We were awake until 2Am while our neighbors enjoyed theirs. The next night we chose a top floor, non-whirlpool room and were much happier with the quiet and the views (403 is a perfect room for 2-5 people)
Friendly staff and location No
It´s a good option in Annecy, especially when you consider value for money.It´s enough.
Friendly and helpful receptionist
Hotel in good position near to centre, room clean and bathroom ok cleaned every day breakfast worth the money plenty to choose from, staff helpful. The only bad point it did not have a bar but apart from that no other bad points
Staff were extremely helpful and pleasant. Good central location
That the windows could be opened. No fridge. No instructions that the lights had to be switched on to use a power point.
Friendly staff, good size room, good breakfast
The bed No
in fact there is not any thing i like it in the hotel. in fact it is too bad with not any facilities at all. this is the worst hotel i had stayed .u can pay more 20 euroes for a very good hotel .
If we come back to Annecy we would stay here. Nice staff, quiet hotel, close to the sncf. Un grand merci
The hotel was fine and well-located. However, we had a very difficult time finding it as the streets have been changed to one-way and many bricked over for pedestrians. We spend 40 mins. trying to get there. We just didn't realize that the streets would have been so changed since we were there 6 years ago.
Location is perfect for the old part of Annecy. We had a great view out over the canal and the Palais de L'Isle itself. Breakfast as expensive extra rather than included in room rate.
perfect location No
location, and staff cant think of anything
Hotel location is absolutely perfect: directly in the city center with a beautiful castle and channel views
Clean room, nice breakfast, welcoming staff.
Location was outstanding with parking relativel close by. Very small hotel with small but adequate room. Everything very close by and an excellent place to stay. Very small room but adequate for one night.
Quiet and friendly
Pleasant staff, central location close to the castle and old town, and good value for money. Tip - there is no hairdryer in the room but one can be provided if you ask at reception. This is NOT a criticism of the hotel but I would not recommend it for anyone with mobility problems as the hotel can only be reached via a steep slope or a lot of of steps.
Great central location with great views over Annecy. The staff were helpful and pleasant. Also I stayed in 2 other hotels in Annecy but this hotel was the best value. The hotel is in need of a makeover although it did not spoil my stay. It is a bit shabby around the edges but it is a cheap price for Annecy and has alot of charm.
This was a lovely hotel and a beautiful spot. We had a lovely view from our bedroom window.We only had 2 nights there wished we could have stopped longer. The staff were very helpful . We had free car parking and enjoyable continental breakfast. Only a short distance to the town of Annecy and the canal and restaurants.
Very central to the old part of annecy, ideal to walk to resturants and the canals The showers had to be hand held and the "curtains" didnt cover the windows
Good value, convenient position, friendly an dhelpful staff Bit difficult to find due to roadworks etc temp problem
Very nice couple runs the place. Clean & crisp linens. Great breakfast for 9 Euros. Lovely view of the Chateau. Two minute walk into Old Town. Perhaps rugs might be helpful. Person above me walked around a lot!
Well located by the lake, near the old town centre and restaurants. Comfortable bed. Clean. Very nice people. Good level at the right price. In high season the shortage of parking could be a problem.
It was in an excellent location, quiet at night and a very short walk to the rest of town. The room was basic but perfect for someone who just needs to crash before a flight the next day. The lock on the door - have to use the key to lock yourself in, hope there isn't a fire, it might take a minute to get out.
The staff were very friendly and helpful. The position of the Hotel was perfect for sightseeing. We did not like the fact that the bed was uncomfortable and the shower was broken and only produced very hot or very cold water
The ceiling fan was help up by only one precarious screw. I dare not imagine what it would do to us if we switched it on and it dropped on us while we were sleeping or just being in the room for that matter. Staff could have been friendlier.
great welcome, very helpful, good location near the old town decor a bit dated but very French
The hotel is in a nice location near lots of stores and restaurants. We had a nice view from our room. There was not much space in the room to move around. The bed took up nearly the entire room.
Nothing Dirty, small, bad stairs, noisy, bad bathroom.
The managers and other staff were extremely welcoming and helpful - the hotel felt like a family-run business. The location in the centre of town was excellent. The hotel was very hard to find - took us nearly 2 hours of driving about. The bathroom is a teeny bit too small.
The location was excellent. The staff were very helpful. It was quite basic but clean and had all necessary facilities.
Excellent, welcoming staff, good location on a canal, nice breakfast area Rooms a bit sparce, but clean and excellent value
Super helpful staff
Apart from the location I am afraid we liked nothing about the hotel! The hotel was dark, depressing and dingy. It was incredibly out dated and the facilities inadequate for our family. The room was too small, the lay out and furniture of the room impractical. The decor was appalling with curtains stapled to the wall and inefficient lighting.The price of the hotel does reflect value, in fact quite the opposite!
The excellent location On our final day we were unable to settle our account as there was no staff on duty. We left the hotel at 8.15 am, staff should have been on duty from 7.00am when breackfast should also have been served..
location everything else
It is absolutely central - our balcony overlooked the square where there was always a quiet buzz of people and often street entertainment [clowns, jugglers, a guitarist etc] There are many restaurants and bars within a minute or two of the hotel. There are also many shops, banks etc nearby, as well as access to the lake, for boat trips, bike hire, pedalos, swimming, walking etc. The staff at the hotel were all very fiendly and helpful. No - we were very happy there.
beautiful views no air-con. Needed in summer temperatures. Hotel needs a facelift as it is looking tired
Location was good The mattresses on the bed were old and too soft
The view of the canal, the relaxed atmosphere and the simple comfort of the room Nothing
location and view from the room window - canal and castle
location near to historic center
Friendly and considerate staff who offered me a cheaper room when they saw I was travelling alone. The location was superb.
It was near good reataurants and the center of old Annecy. We booked a canal room, which is the only reason we booked this hotel. When we checked in at noon, we were told there weren't any canal rooms available. We were put in the attic, up six flights of stairs and heard cars day and night and had no view.
Unbelievable location! A little disorganized, the Wi-Fi didn't work.