Hotéis em Amherst (Nova Iorque)

Prós: Excellent free breakfast. Fabulous place. Large room.

Contras: Nothing

Contras: An absolute wonderful place to spend a night. If you were to chose somewhere else that would be the wrong decision. Just some words of advice. Grand Hotel for life.

Prós: breakfast was excellant,nice touch seeing Russ in attendence watching over us.

Contras: The weather!!

Contras: Everything perfect. No complaints

Prós: The room was very nice. The staff was incredibly nice. They provided transportation to an event and to the airport.

Contras: Not at all.

Prós: The room was beautiful and the breakfast was great!

Contras: I didn't like that I couldn't smoke in my room or that the kitchen closed so early at night

Prós: Customer service and atmosphere.

Contras: No

Prós: Very clean, beautiful building and staff very friendly

Prós: The location was excellent. The breakfast buffet was very good.The staff was friendly.e

Contras: Was very happy with the hotel.

Prós: Breakfast was excellent, plenty to choose from and fresh

Contras: internet is not stable, staff is not friendly

Prós: The jacuzzi's are large and make the stay more relaxing.

Prós: I absolutely loved the decor of this hotel! It felt chic and luxe. Highly reccomend! Location is in a suburb of Buffalo, but that was perfect! Easy to drive to everything and free parking was a great perk. Only two stories, so it felt nice and quaint. Great for a couple’s vacation.

Contras: Nothing not to like!

Prós: Cleanliness and comfort. Friendly staff making you feel very comfortable. Location is close to everything you will ever need

Prós: The entire hotel is gorgeous! The rooms are lovely and the bed was super comfy. I wish you sold your pillows! The bathroom is beautiful. I especially liked that there no rugs, only beautiful floors.

Contras: I think the breakfast area is a bit tight. We had a wonderful bfast there one day and went to the famous Pancake House nearby on the second day. When the hotel is full, it’s hard to accommodate everyone for bfast. Tell guests about the Pancake House!

Prós: Shrimp cocktail was awesome, however the calamari was over fried

Contras: Could have gotten my room keys activated before I got to my room on the other side of the hotel

Prós: A very different design with lots of history behind. Will definitely go back. Even we had to pay for breakfast, it's worth it.

Contras: Too warm in the room at the beginning. Wait a long time to drop down a few degrees. The monkey Jackel was in room but too expensive ($25), end up didn't buy it. More affordable around $15 to $20.

Prós: The perfect room ! So comfortable and nice. Best bed ever. Convenient parking. Decent breakfast.

Contras: Food options at the evening are limited and the next door restaurant was always packed.

Prós: Staff gave the Ritz Carlton feel

Contras: Not a thing

Prós: The house keeper, left daily inspiring messages for me. Thank you! Most comfortable bed and pillows. Peaceful and quiet setting.

Contras: I gave low rating because I found the registration supervisor to be less than friendly and welcoming, and maybe even rude. My other pet peeve is when the room service or amenities replenishment is tied to whether or not I leave a daily tip.

Prós: Most comfortable bed ever

Contras: No coffee by the pot available from room service

Contras: Only one complain, No Hot Water In the Shower!

Prós: The staff were excellent!

Contras: The distance from everywhere else, despite bikes to loan and a great shuttle service.

Prós: Cleanliness

Prós: Clean, modern rooms and lobby. Good service. Free covered garage parking.

Contras: No

Prós: The rooms were very spacious, modern, and comfortable. The wood floors are great and I imagine much easier to clean. It makes the room even classier. Everything was fantastic. The staff was friendly and helpful.

Contras: The curtains do not close for privacy. The sheers close, but they lack privacy in the bedroom. That is the only thing that I would change. Everything else was outstanding!!

Prós: Staff and rooms were great. Especially liked Hooked - dinner, drinks and breakfast great as well. Recommend for work or leisure.

Prós: Front staff

Contras: Fridge didn’t work needed to keep my medicine in their

Prós: The staff was very good. The facility was clean and quite enjoyable.

Contras: The internet service did not work well.

Prós: Great location. Love this hotel. Have stayed there a few times. Our favourite place to stay in this area.

Prós: The bed for me was not right.

Contras: Big room an modern.

Prós: Location, parking. Clean.

Contras: Breakfast could be served earlier and included in rate.

Prós: Loved the size of time room, the cleanliness, the staff and the actual location! Will now become our go to hotel from now on! Thank you!

Contras: Have not tried the food yet...hopeful that next time we will!! Loved everything about the hotel! A pleasant surprise!!

Prós: Friendly front staff. Great location. Quiet rooms. Good bar. Covered parking most of the time.

Contras: Uneven maid service. One day They forgot to take care of Coffee machine, cups, etc. and note pads even after being left a tip and a note.

Prós: One of the best hotel I have gone to. Strongly recommend it

Prós: The rooms were beautifully updated, the pool was open til midnight, and the covered parking was great!

Prós: The rooms are decent size. Plenty of parking too.

Contras: The infused water is a nice touch, but try to bowl of fruit there as well.

Prós: Location, staff congeniality, breakfast buffet, overall cleanliness,

Contras: Bathroom fixtures inconvenient, lighting could be better, drain not sloped in shower, needs exhaust fan, lack of freezer section for in-room refrigerator.

Prós: Beautiful big room.

Contras: $75 pet fee for just one night. Too expensive.

Prós: comfort level

Contras: no

Prós: Value for the price

Contras: Breakfast menu

Prós: Clean, nicely decorated and wonderful staff!

Prós: Nice and clean room. Kind staffs.

Contras: N/A

Prós: Location and access

Contras: animal friendly but my family allergies were elevated had discomfort in sleeping

Prós: This was our third stay at the hotel and it is always a pleasure to go back. The premises are excellent, the staff friendly and helpful and the rooms big, airy, sunny and super clean. Beds are very, very comfortable and the bathrooms are spotless on top of modern and in good taste. We find it to be the perfect hotel for our short trips across the border from Canada. The location is easily accessible and the place quiet, granting good rest before getting back on the road. We will be getting back next year!

Contras: The place is great as it is. Just keep the standards and you can count us as your guests and clients.

Prós: New and modern design.

Prós: The hotel is in a great location. It is very warm and relaxing to come into after a long drive! The room was very comfortable and quiet! Just what we needed.

Contras: The bathroom could have been cleaner. The staff could be more welcoming. They are so busy that they can be a bit impatient.

Prós: The hotel was conveniently located, clean, and had very friendly staff. I would definitely stay here again.

Prós: The rooms were very nice. I love the home feeling.

Contras: The cost of drinks no vending machines

Prós: Everything! the location is perfect. The grounds and hotel lobby are beautiful. The free breakfast has a lot of choices and is delicious. Our suite was spacious and clean. The full kitchen was nice and well stocked. The hotel also offers a free happy hour with beer/wine. The bed was comfortable and sheets and towels extremely clean. The gym had a nice selection of equiopment and the pool/hot tub were also nice!

Contras: Our only minor complaint, which is really unavoidable, was our smoke detector went off in the middle of the night due to a dead battery. The front desk person arrived imeddiatley to change the battery.

Prós: We had a full suite and it was very comfortable.

Contras: The hotel is supposed to be pet friendly, but there is a $75.00 fee for having a pet. That was not mentioned when booking. It was a surprise at check in.

Prós: There is nothing good about this hotel I can tell about it

Contras: For the last 10 years I haven't seen a hotel with smoking room but this hotel does and it's letterly not only smokig room but looks like a dasgnated area for smoking it's smell cigarette every where in the room even the bed, and all of that for --$.

Prós: The breakfast was great and I loved the location

Contras: Everything was great!

Prós: The staff went out of their way to be friendly and cater to the needs of their guests. Lots of special little touches.

Prós: Great stay. Can't wait to see it when the lobby is renovated!

Prós: Everything was very good

Contras: None

Prós: Everything was very nice and my kids had a great time in the pool

Contras: N/A

Contras: No bacon for breakfast???

Contras: No vent in the bathroom

Prós: Very convenient location.

Contras: Strong smell in the room...disinfectant maybe? I woke up not feeling well the morning after we stayed there. Wish I had asked for a different room.

Prós: Beautiful, clean, new hotel! We stayed in the King Suite.

Prós: Excellent staff. Breakfast was awesome.

Contras: No. Everything was perfect.

Prós: Room was nice and updated.

Contras: No

Prós: Location is alright but limited parking. Modern decoration and very clean. Checkout process was hassle free

Contras: I forgot my shoes at the hotel and it wasn't taken to the lost and found section. They stole my shoes

Contras: Room was not cleaned or serviced. I had to approach the front desk staff everyday to have my trash removed, and my room cleaned. I had to even as them for toilet paper. Requesting reimbursement for lack of cleaning, at the hotel manager's recommendation.

Prós: Very conveniently located and the price was nice.

Contras: The room shape was a little odd. The tv could not be viewed from the windowside bed.

Prós: Clean and modern

Prós: Very accommodating! My flight was at 6pm and they agreed late check out at 4pm

Prós: It’s very clean. The rooms are big and the breakfast is really great.

Contras: I didn’t have a problem.

Prós: The hotel was clean fresh n modern. The rooms were beautiful, had a lot of space, there was a living room area with the room. The bathroom was the biggest I ever seen in a hotel room

Contras: There wasn’t anything I was unhappy with

Prós: Staff was FABULOUS and very friendly and kind. We would totally stay there again and refer to others.

Contras: Nothing, it totally worked for our needs. Although, we would like to have a hot tub.

Prós: Agreement of your ads and photos with the actuality

Contras: None

Prós: Cleanliness and Amenities

Contras: Lighting can be improved @ living area

Prós: Spacious, clean, nice pool

Prós: Suite with kitchen was great experience!! Hotel ambiance is great, room facilities were awesome. Breakfast was good. I really enjoyed my stay there. Will recommend it to am my friends.

Contras: None.

Prós: Great hotel!! Had an amazing stay, I love that it has bedrooms separate from the main room, and the fact that it has a small kitchen. Staff very friendly, very clean and sophisticated style. I'll be staying at this hotel every time that I'm in town.

Prós: Location, evening gatherings, quietness

Contras: Nothing specific

Prós: I love the suites ... allows more of us to stay in one room...

Prós: This hotel is really close to BUF airport and easy access to the Falls, etc. Wonderful facility with a great breakfast and evening reception. Still offers smoking rooms which I prefer (up on top floor and in a corner).

Contras: My only complaint was really slow internet (I had a corner room that may have been away from access point. Desk and provider help was great and it was mentioned that upgrade to system is coming soon.

Prós: It was immaculately clean and updated. The staff were very helpful and took care of our every need with a smile.

Prós: the food was great during breakfast and the staff are very helpful .

Contras: none

Prós: The rooms are very spacious and clean.

Contras: I have stayed at this hotel numerous times and each time I enjoyed the amenities. However,this recent stay I noticed a few changes. While breakfast is still served, there is no meat served (bacon,sausag). There is no individual yogurt. Very disappointed

Prós: The cleanliness of the suite, the great customer service was also a bonus. Even the cleaning staff treats you like royalty.

Contras: Nothing to not like

Prós: the front desk clerk went out of her way to help us with every question. She gets the gold!!

Prós: location was where I needed to be

Contras: overpriced

Prós: Great location. Many good restaurants in walking distance

Prós: The Staff. They were wonderful, helpful & courteous, all of them.

Contras: Toilet had a continual running and diminished flushing ability.

Prós: Bed quality King size & blanket in closet. Zerowindows open, clean room and bathroom.

Contras: Zero

Prós: The service, cleanliness and breakfast were formidable. The place is central, cozy and quiet.

Contras: The smell possibly of tobacco, since the room that was requested was non-smoking.

Prós: Clean, good location.

Prós: The location

Contras: It was just pretty average

Prós: Nice hotel with spacious double queen, free breakfast with lot of choices, no complaint, great for my family, this hotel is next to rite aid, convenient location in a street with several restaurants and pubs

Contras: Difficult to find it since it's not on Main Street, it's actually behind riteaid

Prós: Convient, clean and friendly staff.

Contras: Need a bigger breakfast area

Prós: Location

Contras: No exhaust fan in bathroom. No makeup mirror.

Prós: The desk staff was very helpful assigning us an upgraded suite after we walked into our room and found that our room was never cleaned and made ready.

Contras: Our room was never made ready for occupancy. The bed sheets were in disarray and obviously the room was not cleaned after the previous occupants had left. The room had discarded coffee and tea wrappers on the kitchenette counter.

Prós: Very clean and organized. One of our best experiences.

Prós: The staff at the front desk was friendly. Hallways were clean. Parking was available.

Contras: The rest of the staff never greeted anyone. I tried to engaged by saying good morning to few different people and they never answered back. They seemed unhappy! Coffee for customers was in a room with a lock. The room was not clean any of 3 days we stayed.

Contras: Didnt have maid services everyday . The half tv channels were fuzzy

Prós: Easy in and out. Quiet. Good shower. Frig was handy.

Contras: Pullout couch could use a better mattress.

Prós: Good location, very clean and comfortable. Good parking.

Contras: The heating system was cool despite our attempts to heat our room. It apparently senses when room is vacant and reduces the heat level. It warmed on our entry but cooled down while occupied by us. Must have thought we were out when we were in.

Prós: The location was excellent and access to the 290 was great.

Contras: Only thing that really bothered me was the A/C was difficult to control. It could be extremely cold and the air would blow all night.

Prós: Full suite with complete kitchenette, which allowed us to cook in our room. Free wi-fi. Friendly staff, comfortable bed, clean room with lots of extras. Close to some neat attractions.

Contras: Not really

Prós: There were a good number of channels on tv.

Contras: Coffee was not good and no breakfast.

Contras: Sleep sofa mattress was terrible

Prós: Super friendly front desk staff, very nice room. Ended up staying 2 weeks while new residence was being completed.

Prós: It was spacious, clean, friendly, private, great kitchenette even though e didn’t need it, conveniently located and helpful.

Contras: Nothing

Prós: room was nice and clean

Contras: large group took up the entire outside courtyard with bbq grills and another group took up the interior sitting area leaving no place to relax outside of room

Prós: Overall this hotel hits all the points for a business or family traveler. Free Dinner and breakfast is a perk, but nothing to write home about.

Contras: Tight parking lot. Didn’t know about rear door and rear parking lot

Prós: Room is super clean with good amentities.

Contras: Na

Prós: Accommodations very well maintained. Breakfasts very good. Beds comfortable.

Contras: Everything was great

Prós: Close to the university the pool was great for the kids

Prós: Great breakfast one of the better one out there ...beds are so nice and comfy

Contras: They forgot to put towels and a bath mat in the room had to dry off with a hand towel

Prós: Location was great!

Contras: It said it was pet friendly but did not tell us it would be a $75 fee until we got there.

Contras: Never cleaned the toilet stool; Never changed the bed sheets.

Prós: I was impressed with the breakfast that was offered with our stay

Contras: The only negative I had about this place was the jacuzzi was not working my wife and I was out every night visiting family and really was looking forward to the hottub

Prós: They serve a great breakfast and on MON TUES WED free dinner with beer and wine.

Contras: The mattresses are getting worn and need to be replaced along with the side coverings around the bed. They were dirty and stained.

Prós: Great staff!!!!!!

Contras: No

Prós: Great location

Prós: Location: Allowed early check-in

Contras: Prefer when breakfast is free. Although ala carte items were available for breakfast, there was no menu to identify cost of individual items.

Prós: Convenience to airport.

Contras: People yelling in hall evening until after midnight.

Prós: Was easy check in and the staff was friendly.

Contras: Breakfast should be free for the amount you pay for a night so I have to say I was disappointed in that!

Prós: Ease of access to airport

Prós: Close to the airport for early flights and excellent breakfast

Contras: Hotel is undergoing upgrading at the moment.

Prós: The room was great. The bed was so comfortable. Great Location and best of all free coffee! After a long day of traveling it was nice to see the lounge was open for food and drinks. I highly recommend this hotel!

Prós: nothing

Contras: bathroom didnt flush

Prós: lobby

Contras: no

Prós: All employees that I had interactions with were professional, courteous, and great representatives of Hilton Garden Inn of Buffalo

Prós: This place was great! Friendly staff, comfy dining area, very nice rooms. Would definitely recommend.

Prós: Staff was friendly and helpful

Contras: There was blood in my bathroom sink... dirt on the floor and toilet was obviously not cleaned.

Prós: Availablity and location.

Contras: Would have liked two queen sized beds instead of two full size beds.

Prós: Beds were clean and very comfortable :)

Contras: Nope

Prós: Close to airport

Prós: The staff are very helpful and kind. Highly recommend

Prós: It was very close to the airport

Contras: The airport shuttle service is also used as a local area shuttle. This caused me to wait an hour to be picked up from the airport when I could have probably walked to the hotel in 15 minutes if I had known. It was also nerve-wracking going to the airport

Prós: Everything was fantastic. Nice and clean. Great breakfast.

Contras: Nothing

Prós: Convenient & quiet location

Contras: Little tired looking but still okay

Prós: Right across the street from the airport, easy to get to the mall, 33 and 90 highways.

Prós: Room was a good size. It was clean

Prós: Close to anywhere in WNY.

Contras: No met all my needs.

Contras: I was moved twice due to the hot tub leaking. When we finally got settled in the last room they put us in, the shower was leaking through the wall into the bed room area. & I was only refunded $20. Not to mention that they charged me when I left, then put the money back on my card. My account was just charged yesterday and I checked out 11/05/19.

Prós: The room

Contras: The hot tub water was not hot enough

Prós: the price was good the staff were pleasant and helpful the bed was very comfortable pool and hot tub were nice as well i enjoyed the breakfast my wife would like alittle more variety

Contras: no bacon

Prós: The suite was spacious, clean, and comfortable. Loved the modern decor and the bed was extremely comfortable.

Contras: Tub was a little slippery when getting in and out.

Prós: Clean and suited the need. Staff was very nice.

Contras: Nothing.

Prós: Location.

Contras: Heavy de-odorizet smell in rooms. Dust on counters.. Blood stains on bed covers.

Prós: Very friendly staff, breakfast food available at 4:00am

Contras: Room was a bit small

Prós: We visit Buffalo/Niagara frequently and this was one of the best hotels we've stayed in. Great location, we'll visit again!! Very Happy

Contras: NO

Prós: Convenient to Starbucks

Contras: I’ve stayed at many Marriott and lots of high end hotels to small inexpensive motels. Never in my life have I experienced the awful front desk reception as I did. She actually waved me to her. I looked behind me since I thought she must mean someone else but she then said ya you! I was so shocked. Then I approached the counter and she held out her hand with no words. Then greedily stuck her hand out again and said Id and credit card. I still was in disbelief. Not once did she make eye contact and the way she talked about wifi and other things the whole time I thought she was talking to the other clerk. When I left I absolutely spoke to the assistant manager who was shocked as well. She handled it very well. Housekeeping is definitely lacking. We were there the whole weekend and there were chips dropped on the hallways carpet that I saw Friday and was still there Sunday. So they obviously don’t clean the hallway. Honestly we won’t stay at that one again. Breakfast was ok. It was extremely busy so the two people did there best trying to keep up but it was dirty. Toaster was a joke. You had to flip your toast over and run it through again to toast both sides. I put an English muffin in and it shot it out onto the dirty counter obviously I left it that was disgusting. The waffle machine was ancient and my grandson had to wait 15 minutes for a waffle the lineup was crazy. There should be at least two. I’m happy that management is looking it and taking it seriously.

Prós: Staff was friendly and helpful. Room had what I needed and was clean. There was a shuttle to the airport that started very early in the morning

Prós: Bed like me the cloud

Contras: Tv

Prós: Clean, comfortable and even though my room was really close to the pool(on a holiday weekend) it was quiet.

Contras: The hot tub was out of order.

Prós: Nice room & great breakfast

Prós: Facility was low rent compared to other hotels that we’ve stayed at in the same area. Looked & felt low-rent. Will not stay there again, nor refer others.

Prós: It was very clean

Prós: Nice room. It was attractive and clean. Fast elevators. The staff was polite and attentive.

Contras: The bed could have more comfortable but was good enough.

Prós: The hotel was beautifully renovated. The fire pit out back was a very nice touch. Loved it.

Contras: Yes, my family swam in the pool and the water was very cloudy. Not sure if they were using the right chemicals but it was noticeably not clear or clean.

Prós: Quality

Contras: no breafast no coffee!

Prós: It was very clean. The bed was super comfortable. Had a billing question after the stay and when I called, I spoke directly to a manager who was extremely helpful and very considerate of my concerns. There were no issues regarding the billing, just my credit card company taking a long time to process payments from over the weekend.

Contras: The Bistro could have been open a little longer. We arrived shortly after 9pm to find out that it had already closed. One of the main reasons we chose this hotel was because it had a bistro/bar in the hotel.

Prós: Clean modern great location

Prós: Beds were very comfortable and room was very clean. Felt like you didn’t need to worry about whether the room had been cleaned.

Contras: Nothing I can think of.

Prós: Depending on the person in the lobby, they were really helpful and friendly but not everybody.

Contras: Different answers about the shuttle to the airport. First they told us they wwill call them even at 3 am in the night but on the next day they told us not till 4 am.

Prós: Clean

Contras: Charged for everything including coffee and breakfast. Never stay at any Marriott hotel again.

Prós: The rooms were spacious, new, and clean

Contras: No

Prós: Location is excellent.

Contras: N/A

Prós: The whole hotel looked upgraded, renovated, clean, and modern! We had just been travelling a whole week and I would venture to say this was, unexpectedly, our most comfortable stay of the whole thing! VERY pleasantly surprised!!

Contras: It is mislabeled as offering free breakfast, which it does NOT.

Prós: Comfortable bed

Contras: The room had been updated but the bathroom door was a little worn and difficult to open.

Prós: Easy parking and free hot breakfast

Contras: halls and carpeting in halls were dark and not very clean looking

Prós: The person I was with enjoyed the breakfast and also enjoyed how it was a different layout each day. Also, the bed was comfortable.

Contras: A lot of Ants came out of nowhere when I dropped a nugget on the ground. The room I had air conditioner was very loud. I think it was louder than the airplanes

Prós: Everything went well, checking was a breeze. Room was clean & nice.

Contras: Nothing

Prós: Nice and close to airport with a shuttle to airport was able to park at hotel while on my trip (extra$) but convenient

Prós: We checked in late cause our flight was late,called the hotel and the shuttle came and picked us up ,matter fact he was there by the time we got outside and he was very accommodating,helped with the bags and opened the doors for us.

Prós: Nice hot tub beside the gym

Prós: Very nice staff

Contras: N/a

Prós: Very close to the airport. They are very organized and their shuttle service is very efficient. The breakfast was really good.

Prós: Price, staff

Contras: Outdated

Prós: Clean

Contras: No issues

Prós: Clean

Contras: No ice machine on floor and microwave was not working making a loud noise.

Prós: Staff very friendly and welcoming, room was clean which is very important to me. Breakfast was good and plenty of variety to eat.

Prós: Cleaniness, staff, location, breakfast

Contras: No tub in the bathroom

Prós: not a great place

Contras: not a great place

Prós: Excellent friendly management nice breakfast many choices nice pool and jacuzzi excellent location lots of shopping and dining choices close by

Contras: No

Prós: We have always stayed at Marriott or Double tree by Hilton, so when we saw the economical price of the Sleep Inn, we had reservations ad to the quality pf our stay. MUCH to our plessant surprise, it exceeded our exptations immensley

Contras: It was clean, no it was very clean. The room was very comfotable, the pool and hot tub area was impeccable. Staff was very friendly. You have a couple of very happy patrons here. We definately will be back.

Prós: Nothing

Contras: Every thing ,especial my room was not ready I have to wait 2 hours : for my 2 room and they gave me a smoke room I m so disappointed

Prós: Staff was very nice.

Contras: Small room. Only a shower. Dark. Sink not in bath. Beds needed updating.

Prós: Very good breakfast! Beds were very comfortable. Four good pillows per bed were provided.

Contras: No fan in WC. Also WC tiny. Description of bathroom in listings would be helpful. We would have chosen a room with a bigger bathroom for sure! Also they seemed to have a maintenance issue re temperature controls in hallways, very hot. I believe this was just our random luck though as we did see maintenance staff up ladders in ceilings working on it.

Prós: Friendly staff.

Contras: Room too small.

Prós: Front desk staff - The staff who attended us the check in process was so great, polite and helpful to provide us all needs. Breakfast was simply superb.

Contras: The bathroom sliding door was little tight for easy sliding, I hope that will be taken take after this comment!

Prós: Clean, comfy and convenient to everything!! Will at the front desk was wonderful and helpful!!

Contras: Nothing to complain about!!

Prós: Very personable General Manager. Great free breakfast. Well lite parking lot. Convenient location

Contras: Air conditioning filter dust on wall. Other than that, very clean!