Hotéis em Amherst (Nova Iorque)

Prós: Clean, easy parking, nice breakfast , very friendly and attentive staff!

Prós: Great amenities

Prós: Very clean, very quiet, excellent breakfast selection. Friendly staff.

Contras: I left a note in the bathroom letting them know that the toilet seat was very loose. It was never fixed nor did anyone respond to the note.

Prós: We always stay here when we go to Buffalo to see my daughter who goes to UB. Location and comfort is fabulous. The cookies are delicious!

Contras: The room we had was on the first floor and it was noisy. Not only did the noise from the next room filter in to ours, but the toilet was so loud when flushed that it woke everyone up in the middle of the night. Also, the TV quality was terrible. Very staticky.

Prós: Very nice room and nice shower. No carpeting in the rooms was a bit different, but no big deal. The bed was awesome, very comfortable. The staff was great.

Contras: Bathroom a bit cramped.

Prós: We had a great stay! The staff were so friendly, the room so clean- loved the shower and the bed was amazing! Didn't want to get out of the comfy bed!! We will be staying here again when we come to buffalo!

Prós: Good location, friendly staff, comfy bed.

Contras: Bathroom leaking; expensive

Contras: I went here for A Great time with My Boys. 6& 2 on the Website it said there was an Arcade. There isnt.. Okay so No big deal then, just a Little Dissapointed. When I checked in the Lady "Manager" was Rude, No eye Contact, her tone was very Snotty. Their "Gift Shop" Was like 4 shelves , it was Awful. My room was Very Small. Didn't look like the Pictures. And my Stay most of all was not worth the 250$ for one night I paid. Breakfast in the Morning was Ridiculous it's this tiny "Cafe" We sat at an empty table that I had to clean bcuz their was leftover food on it. Sat for 20 mins and Noone came to take our order. So I went to the register and Placed it. 3 bagels, & A country Bfast later was 35$, and took almost 40 mins to make it to us Cold. And not worth it at all. I will never stay there again, and I would absolutely not Recommend it to ANYONE.

Prós: Hard wood floors in rooms, friendly staff, good location, plush towels

Contras: No bathtub, breakfast not included

Prós: We were celebrating our grandma's 100th birthday. Our receptionist- Eric, was very helpful with accommodations. He was able to find us an available room, so that we could check in early. We were able to enjoy a lunchtime birthday party with our family!

Prós: The bed was comfortable, and the room was updated both in decor and in technology. Having both an indoor and outdoor pool was perfect. We were also close enough to Niagara Falls to visit with ease, yet be able to get away from the crowds to sleep!

Contras: It would have been nice to have the bedding for the sofa bed already in the room or provided at check in

Prós: The room and the bed was magnificent.

Contras: I only had access to 1 microwave on the first floor. My room was on the 10 floor and over .

Prós: Staff was fantastic, friendly, and efficient, very helpful getting a small reservation problem fixed.

Contras: No refrigerator

Contras: Door to room was hard to get open.

Contras: Loud ac, dirty toilet

Prós: remodeling of the room and decor were sleek and nice. clean. service was hospitable. It was decent.

Contras: little to no amenities. Literally it was just a place to shower and lay your head to rest. no temperature control in the room.

Prós: close to needed area

Contras: ants in bathroom, two inch gap in door to sill

Prós: proximity to different malls

Contras: no towels in room, maid did not clean room over 2 day stay

Prós: good location to many good fishing rivers

Prós: Central location to all the major malls. The Business king room was large, clean and comfortable.

Contras: The lobby is somewhat cramped up. There were people drinking beer in the car park on hotel premises.

Prós: Convenience, location and price. Bed very comfortable. Shower pressure good.

Contras: Need warmer blankets on bed.

Prós: Hotel staff were very friendly. Check in and out was quick and efficient.

Contras: I am not sure if it was my imagination or not, but the bed seemed to make me itch!

Prós: clean, comfortable, good hot shower.

Contras: clogged shower drain, and although we booked a non smoking room the hotel was over booked and when we checked in the room reaked of smoke i complained but no alternative room was available. But both problems are easily correctable and will stay at this motel again.

Prós: The room was basic but comfortable. Having a refrigerator and microwave was a helpful plus.

Contras:

Prós: Pet friendly was very nice. The staff was very kind and the location was very accessible to everything. It's location was at the hub of several hotels and restaurants.

Contras: no ammeneties

Prós: Close to the shopping malls and restaurant.

Contras: The bed is little bit saggy which hurt my back and there is no hair dryer. There is no instruction to work the keyboard that connect to tv and there should be more channels.

Prós: I enjoyed the fact that I didn't need to leave the hotel for anything. All I needed was provided.

Prós: It was obvious that the hotel was newer. The furniture was tasteful, beds comfortable, and all rooms were very clean. The hotel is part of a "Shopping Center", if you will, that contains many restaurants that are all within 100 yards of the front door (The restaurants I remember: Jimmy Johns, Dunkin Donuts, Blue Bull Tavern, and many others). The staff were helpful and kept the parking lot and sidewalks relatively clear of snow. When I arrived, they had set up a complimentary taco dinner with free beer and wine, which is awesome.

Contras: The internet is horrific. Anything other than basic "Internetting" (Checking email) runs a bit faster than dial up. It will work, but it is just slow. I thought the pet fee was a bit ridiculous. They wanted to charge me $75 for one night, but the concierge only decided to charge me $50 for one night. The website does say pet friendly, but $75 isn't THAT friendly.

Prós: Room was a little better than expected.

Contras: There was very little pressure. Showering was the worst I have had in a hotel.

Prós: Clean, good customer service

Prós: The staff was tremendous

Prós: Good location, very clean and comfortable. Good parking.

Contras: The heating system was cool despite our attempts to heat our room. It apparently senses when room is vacant and reduces the heat level. It warmed on our entry but cooled down while occupied by us. Must have thought we were out when we were in.

Prós: Full suite with complete kitchenette, which allowed us to cook in our room. Free wi-fi. Friendly staff, comfortable bed, clean room with lots of extras. Close to some neat attractions.

Contras: Not really

Prós: Super friendly front desk staff, very nice room. Ended up staying 2 weeks while new residence was being completed.

Prós: The desk staff was very helpful assigning us an upgraded suite after we walked into our room and found that our room was never cleaned and made ready.

Contras: Our room was never made ready for occupancy. The bed sheets were in disarray and obviously the room was not cleaned after the previous occupants had left. The room had discarded coffee and tea wrappers on the kitchenette counter.

Prós: Very clean and organized. One of our best experiences.

Prós: Great location. Clean room. Comfortable bed.

Prós: Staff was very friendly and helpful.

Prós: Easy location, clean

Prós: the bed's look clean and safe to sleep in, the whole hotel was very clean, warm welcoming, the food you offered was the best I have ever seen. The little store room was very helpful for us we had need a few items and you had them.

Contras: no

Prós: Location to restaurants and stores.

Contras: When checking in we noted that the lobby was a little dirty but had hopes that the room would be better. We were wrong, the room did not appear to have been cleaned other then the bed made. We stripped the bed to find dirty sheets. We took a quick trip to the local Wal-Mart for sheets, a blanket, a broom and cleaning supplies. We remade our bed, cleaned the floors and bathroom and sprayed the room with air freshener. Once this was done, we had a comfortable stay.

Prós: Nothing

Contras: Took 20 minutes to check in Door didn’t shut tight Ac didn’t work Had to get the manager to get the tv to work Curtains didn’t shut all the way

Prós: Breakfast and everyone was very helpful. We will be going back.

Prós: Cheap and VERY close to the University at Buffalo. Adequately clean, mostly quiet, overall comfortable. Free wifi. Would be ideal for business travel on a budget.

Contras: Skip the breakfast: they should just offer coffee and put a little extra $$ into their towels.

Prós: We really enjoy our stay at the Comfort Inn University. I strongly recommended this facility, particularly for the value for the money.

Prós: Staff was courteous and efficient. Hotel is conveniently located near Thruway, restaurants and shopping. Rooms were clean and comfortable. Internet access is free and dependable.

Contras: Breakfast was sparse, and items were in short supply. Most of us who came down during the last hour had to be satisfied with just a muffin and watered juice. However, the hotel was totally booked, so it may have been hard to keep up with the crowd.

Prós: Nice and quite

Prós: The best thing was the mattress and pillows. So comfy unusual for a motel stay thanks

Prós: Front Desk staff helpful and knowledgeable Clean room.

Contras: Bad odor from glue that is being used to install new carpeting. It caused difficulty with breathing for both of us and we had to use asthma medication. Shower was a single stream. Kleenex found in sheets

Prós: We were able to check in a little before the check in time and the personnel was willing to cooperate with us, nice ladies! Breakfast was good, had plenty of choices. Overall the hotel was ok for how much time we spent there and how much money we wanted to spend on that trip.

Contras: I wish the room were cleaner and I wish it didn't have that smell of old furniture and old carpet. We had to change rooms anyway because the first one we got had a heavy smell of smoke even if it was a non-smoking room. Nice thing the wireless is free but in the room we were in, the signal was not that strong and we could not connect to internet.

Prós: Proximity to airport at budget price

Contras:

Prós: The woman who was at the desk was outstanding. Helpful, pleasant. We loved everything about the Comfort Inn here. Form the moment we checked in to the time to depart we were treated like welcomed guests! I know if we have to stay in the area again that hotell has our business.

Contras: The pool could be a bit larger.

Prós: Hotel was quiet at night, convenient to most things and clean

Contras: N/A

Prós: The staff was very nice, we got upgraded to a king room and the room was very adequate. Convenient location to visit the area. We did several locations and each place was no more than 20 minutes away. We did the Lockport canal tour, Niagara Falls, drove to Lewiston and Youngstown to the Fort ( that was a little further). The breakfast was adequate. Typical choices. Hot and cold items. Eggs were not very good. They tasted like they were powdered. This is not your top hotel but definitely worth it. Only complaint would be beds need an upgrade.

Contras: Bed was not the best. A little on the springy side and not very comfortable. Not horrible. I couldn't have slept it in more than 2 nights without being miserable.

Prós: This is the perfect hotel for you if you're simply looking for a nice, clean, comfortable up-to-date place to stay. It's not overly fancy, but very nice. The rooms are a bit small, but I wasn't going to be spending much time in the room, anyway. The staff was friendly and extremely helpful. I would highly recommend this hotel to anyone traveling to the Buffalo/Tonawanda/Amherst, New York area.

Contras: Can't think of a thing.

Prós: I was able to extend the already late checkout (noon) to one to accommodate my twins sleep schedule. Thank you!

Contras: Housekeeping wanted to clean my room at noon and was confused about the late checkout even though I had just checked with the front desk.

Prós: We were given an accessible room which made it very comfortable. We visit our Son and family 5 or 6 times a year so the Sleep Inn has been our favourite spot to stay.

Contras: Can't think of anything

Prós: Nice facilities : hot tub and swimming pool

Contras: Very poor breakfast. Room was very noisy, poor acoustical insulation.

Prós: I Love the breakfast in the morning. Lots of variety to start your day.

Prós: We liked the pleasantness of the staff, the facilities and the standard of breakfast served.

Prós: We stayed for 2 days at this location and it was excelent...the only complaint i would heve would be the other people making alot of noise early in the morning in the hallway. Other than that great experience.

Prós: We stayed at this hotel for one night.Sl. Found the rooms clean and comfortable. Staff was friendly and very helpful. Very convient location to both Buffalo and Niagara Falls.

Contras:

Prós: The breakfast was amazing, there was lots for everyone and a great selection.

Contras: With children, a bathtub would have been a little easier.

Prós: I visited Niagara Falls and Toronto , which was the main purpose of my stay

Contras:

Prós: Pool & jacuzzi, breakfast menu, helpful desk staff

Contras:

Prós: the king size bed

Contras: no

Prós: Loved the breakfast. Coffee was great.

Contras: The Bed was a bit mushy, but everything else was just wonderful! I do wish they had a bar or food other than the little store next to the check-in desk. The staff was great.

Prós: Friendly staff, comfortable room, good value for long stay.

Contras: Bathroom ventilation was non functioning, heat/a.c. unit was extremely loud and disruptive.

Prós: The location and room was peaceful

Prós: The price was very good.

Contras: Very outdated and needs a remodel.

Contras: Breakfast food was not well prepared.

Prós: Quiet and relaxing

Contras: The fireplace heater is electric and don’t work very well but thankfully they do have regular heat

Contras: Heat wasn’t working staff did not accommodate

Prós: Hot breakfast, dog friendly, non smoking, value.

Prós: I like having more space and the Kitchen. The upscale breakfast is also a great benefit

Contras: Leaving the room the view under the stairs is not good

Prós: Nothing

Contras: Run down, unclean, hard beds

Contras: Cold water shower wifi was out .......

Prós: location

Contras: checkin was poor, first key did not work the room smelled, the shower and bathroom sink did not drain the bed was lumpy, toiletries had been used previously - hair stuck to soap

Prós: Kitchen

Contras: Could use apps on tv lil bigger TV .....that's it

Prós: Full kitchen. Friendly staff

Prós: The location was convenient. The shower was good.

Contras: The room was dirty. The towels were really thin and rough. while things were older etc, there is no excuse for being dirty.

Prós: I liked the comfort of the bed, size of the room, TV selection, business center, early breakfast time option, and free shuttle service to/from airport.

Contras: I didn't enjoy the breakfast but Im just picky. However, they did have a decent selection/options. The hot tub looked like it needed a good cleaning.

Prós: Check in was quick, staff were friendly, breakfast was good had a good balance of items, rooms were clean and accessible. Good value hotel.

Contras: Beds were ok, they weren’t the most comfortable (but I would sleep in them again). Also if you go late to the breakfast, some items will be gone and they won’t make more (ie. breakfast hash), make sure to go earlier if you want the good stuff!

Prós: This is myself and Husband's second time staying at your beautiful hotel. The property is real beautiful! The complimentary breakfast was better than most hotels. The next time we are in the area we will definitely stay here again.

Contras: I do not like that your hotel does not have an indoor pool.

Prós: Jacuzzi tub in the room. Honeymoon suite was lovely. Really large room.

Contras: The bed was a little uncomfortable. Any movement at all translated to an earthquake.

Prós: The room was great. Around alot of things

Contras:

Prós:

Contras: Room had a musty smell

Prós: Comfortable

Contras:

Prós: Beautiful and relaxing facility. Comfortable seating in rooms. Jaccuzzi is great but also stayed in a room without which was just a nice and more affordable. Large accomodating area for breakfast - regular plates/silver/napkins - not plastic.

Prós: Comfort and location of the hotel,shuttle service to their restaurant for superior dining,Shopping malls close by and the breakfast buffett.

Prós: The ambience of the hotel was amazing.

Contras: The wi-fi didn't work and the shuttle was pre-booked but came 15 minutes late.

Prós: It was very, my wife and I could have slept all day undisturded.

Contras: I cannot think of anything.

Prós: clean, friendly, unique

Prós: Very conveneint to the airport. Staff was great across the board. And the Italian decor was over-the-top as advertised in a good way. I'd absolutely return to this property.

Contras: No

Prós: very nice and clean

Contras:

Prós: Location

Contras: A/c didn't work

Prós: No free WiFi at this hotel. What you pay for is not worth the money.

Prós: The rooms are pretty nice and modern with comfortable beds.

Contras: The bathroom was dirty and the gentleman working the front desk seemed more interested in getting back to what ever he was doing in the back room.

Prós: The worker was very nice and polite.

Contras: I was expecting something completely different. When I walked in, the first thing that popped in my mind was, am I safe? It felt very creepy when I walked in. No color on the walls, the kitchen area was very sloppy, the checkin desk was a mess. And it had a smell. I felt like I needed more locks on my door in my room. There wasn't any shampoo or conditioner. I didnt bring mine because I thought the hotel room should have them. But I didnt even shower in the morning. The sheets on the bed were very thin. I was pretty cold I almost turned on my heater. I know I paid less then 70.00 bucks but shouldn't matter. Im sure that the motel could afford a BIG update/ renovation in one week from all the guest payments..

Contras: It is too close to the highway, you can hear everything. The bed was dirty... A lot of hairs in it.

Prós: For a budget hotel it is updated and very clean. Inexpensive. But bring your shampoo. It is not supplied

Prós: value

Contras: employees and that they didn't honor my reservation

Prós: There were a lot of restaurants and shops nearby.

Contras: Upon check-in I was told our room was non-smoking, which is what I requested, but when we got to our room it reeked of cigarettes. I went back to the front desk and he told me they are completely sold out for the night. The next morning I spoke to someone else at the front desk and she said that our room is definitely a smoking room. Also the beds are uncomfortable and creak, the lock on the bathroom door was broken, and the bathtub had stains.

Prós: I liked the location

Contras: The beds weren't that comfortable.

Prós: I didnt really like any of the service.

Contras: I didnt like how wifi or breakfast was not complimentary when the fare was 60 dollars meanwhile, the EcnoLodge next door provides both of that complimentary for a fare of fifty dollars.

Prós: Ashbah (spelling?) greeted us in the office when we arrived. She was extremely gracious, professional, and courteous. She is a great asset to your business. My elderly mother was with us so a room on the first floor was quite helpful.

Contras: The room smelled like a wet dog. The floors looked like they had not been scrubbed in months. We did not want to take off our shoes. If the first floor rooms are often used for pets and thus not kept to as high of a standard regarding cleanliness, customers should know that before committing to those rooms. When we used this motel a year ago, we stayed on the second floor and everything was very clean and nice. So we were especially disappointed this year. But I think this year was an anomaly and we will call ahead with specifics next time.

Prós: We liked the location and comfort of the beds.

Contras: We were very disappointed that the rooms had no coffee maker, no clock and Cable that didn't work most of the time, plus no FOX News on the cable when it did work. Also, even though we hated that the hotel did not have a continental breakfast we were told by the check in clerk that complimentary coffee was available in the lobby each morning. That turned out not to be true. Very stripped down facility.

Prós: location was most convenient

Contras: very busy, large groups and crowds. There is really no lounge or quiet sitting area of any consequence

Prós: The beds were comfortable and check-out was easy. We arrived at 2 AM and had a quick check-in which was nice. The issue came at 6:30 AM. Our room - 108 - was right next to where the cleaning and linen supplies were kept. That door slammed all morning beginning at 6:30. Additionally the workers were talking, vacuuming and knocking on the doors. Had we been at the end of the Hall it would not had been as bad. I gave up sleeping at 7:30. We did have a Do Not Disturb on the door. Being tired did not help my mood about the small, tight bathroom, lack of water pressure and no ice machine on the first floor. I did get ice from the restaurant. Having stayed at new Holiday Inn Expresses this does not meet the expectations I now have.

Contras: Noise and lack of shower/bathroom updates.

Contras: There were bugs and spider webs in bathroom and front desk was not too helpful, manager on duty did not even care to talk

Prós: Nice clean room. Convienient location

Contras: No hair dryer The bathroom is very small. Tub, vanity with sink and toilet are very close.

Prós: Comfortable stay with amended on site. Good staff. Had no issues.

Prós: Clean, modern, inviting atmosphere. Friendly staff. Rooms were a nice size with refrigerator and microwave. The pool and hot tub area were well maintained and adequate size.

Contras: The price of breakfast foods did not seem very economical for a family, but we did not go into the restaurant--that was just based on looking at the room service menu.

Prós: THe Hotel was new, rooms nice and staff was excellent

Prós: good economical choice

Prós: Price was reasonable, room was clean and inviting. The complimentary breakfast was good and the location was convenient and close to family we were visiting. We would stay here again.

Contras: Pillows were a little flat - if we stay again I might bring my own as well as a thicker/more comfortable blanket for the bed. The heat in the room worked great but it was FREEZING as soon as you walk into the hallway (we stayed on the ground floor)

Contras: Room was very small, bathroom door would not close entirely. Also, the hot tub water was ice cold and we were unable to enjoy the amenities.

Prós: easy of getting on Thruway. Had a pool

Contras: Did not have exhaust fan in bathroom the shower head was not for people over 6 ft tall....water was all over the floor...became a safety hazard

Prós: The staff were friendly and helpful. The room was clean and the beds were comfy.

Prós: This is my worst experience with best western so far. There was water running through a hole in the ceiling in the hallway. I asked for a room with king size bed and was told there was none available. The queen size bed room we got had an unmade bed. I had to ask for another room. Turns out, there was one with a king size bed. The bed was clean. Every other piece of furniture in the room was worn out and plain dirty. Same about the shower. No window in the room. Do not stay at this hotel. Although it says best western, it can be more accurately described as a motel. The room for one night cost me $200! And I got this...

Contras: Dirty, run down

Prós: Front desk staff were very polite. Room had ammenities listed online and we got exactly what we paid for.

Contras: Pool and jacuzzi weren’t open. Definitely a downfall but cannot complain as we only stayed one night.

Prós: The staff was nice and accommodated us for the second night by finding us a new room.

Contras: I have never stayed in such a small hotel room. I expected much better for $127 per night plus taxes & fees. We were placed in a room the first night that was right by an outside door. We hardly got any sleep with people going in and out all night long, talking very loudly. We could also hear the people in the adjoining room through the vent in our bathroom; it sounded as if they were in our room. We requested a new room for the second night and were moved. The second room was much quieter.

Prós: Friendly & helpful staff, AWESOME breakfast that was well-stocked and kept clean. Great grounds. Clean motel. Laundry facilities. Highly recommend!!

Contras: Wished there was an indoor pool in addition to the outdoor one.

Prós: The lobby was warm and inviting but once past that everything went downhill.

Contras: I booked this room through Hotel.com in advance, I usually stay at the Best Western several miles away in Lackawanna NY but it was booked due to a wedding so I wasn't concerned with the switch. The person who checked me in appeared to be training a new employee at the front desk and was very curt and cold. He was not rude but not the friendly help full employee attitude I've come to expect from the Best Western brand. OK I give him the benefit of doubt and write it off as him having a bad day and ask where the room is. He tells me it's all the way in the back of the building drive around the building and take a left and another left and go in the back door. I asked if there was a cart there because I just had surgery and couldn't carry luggage. NO offer to help and he told me there might be a cart somewhere down there and if there wasn't I could come up front and get one ( again no offer to help or see that there was one there for me ) So I get to the back entrance and of course there is no cart so I lug my suitcase in so I can get a hot bath and unwind after a long drive. To my horror the room is so small it reminded me of one of those trucker dives that rent rooms by the hour, and the straw that broke my back was there was no bath tub only a small shower. I turned around and headed back to the front desk. to remedy the situation. I explained everything to the fellow who checked me in and he told me he had no other rooms with a tub at my price because I paid through a 3rd party. I had my computer with me and pulled up the confirmation and showed him under the amenities it said bath. He told me he would not upgrade and for me to call where I booked the room from and he would authorize a refund. I did and they send me about 2 miles away to a Marriot Residence inn and it was a wonderful stay.

Prós: Room had microwave and fridge. Location only 5’ from shopping and restaurants.

Contras: Tv reception was very bad. Breakfast very basic and not cooked on premises. Bathroom needs a fan for shower steam

Contras: Strange design, small rooms, no desk, drafty cracks in doors, loud heaters. Not a hospitable environment.

Prós: Everything was clean and very comfortable! Breakfast was great, but it was too chilly to try out the pool.

Contras: Breakfast was very crowded but otherwise I have no complaints.

Prós: The location and the ease of parking and hotel design. Tje staff was wonderful and accommodating.

Contras: The bathroom did not have any type of fan so the steam made the floors slippery and the room smelled musty because of it. I had to keep the AC blasting so the must would not smell. The sink drain was broken I had to call maintenance and fix it myself once I knew how. The gym has no AC all week so I couldn't use the facilities it was so warm in there. The rugs in the hallways need to be steam cleaned. The hotel lacked basic up keep.