Proximity to old city. No packets of tea or coffee in room upon arrival. One light globe not working.
The hotel had a little bit of everything, and the pool area was something that everyone should take advantage of. Overall the hotel is about what you would expect. However, we stayed in the suite, which was not close to what the picture shows. Maybe that suite exists, but it sure isnt what we were in. When we got in, the room smelled like smoke and when we asked if something could be done, they were friendly and said they would have moved us but all the suites were booked. I will say that they made an great effort with everything, but the results in most places were lacking. For example, they left a desert for us in the room which was a nice effort, but it was stale and not pleasing at all.
The location is very convenient In vacation period this is a hotel used by group tours. Breakfast with so many people was impossible. If you do not like groups, don't choose this hotel
Nice room, nice spa and good location. The breakfast could be better.
Excellent quality, service and comfort for a very low price. Distance to the city center is small and can easily be covered walking. If I'm ever going back to Tallinn, this is the hotel that I'll book. We were situated on the top floor of the building and the wireless internet reception in our room was lousy. We experienced frequent drop-outs, not something you want when you're in the middle of booking a boat trip.
-Modern design for the new part of the hotel. -Different F&B offers. -Spa. -The beds in the old part of the hotel
Nice brand new house, very close to old town, business and shopping sites. Spa with saunas is very good for relax in the evening after a busy day Just two things disappointed. Breakfast meals selection is surprisingly poor for such class accommodation, and "economy class" toilet paper in the room.
athmosphere, staff, the design. everything was perfect
Restourant wook@grill, spa, new hotel, close old town No
It has all the facilities to provide the businessmen efficient way to stay in Tallinn and to relax after the tense meetings. We wanted to late our check our for 1 hour, and the hotel didn't agreed without additional payment
Location, Aqua Center.
Politeness of staff, cleanliness, location near Old town, Whirlpool Whirlpool should have been real whirlpool, not one-seated bathtub with bubbles :)
Bathroom could be warmer
Hotel stuff were so kind, room was really nice and clean, and location is in walking distance from old town.
The hotel is situated in excelent place, you have bus station just front of it, and if you prefer to walk the central is just 10 min walk away The bathrooms where a little poor
The stuff attitude is welcoming. Fair level of accomodation
Very nice and comfortable hotel situated not so far from city center. No comment.
nice room, pleasent place, good price
The Jacuzi in the room Extensive building work in front of hotel with scaffolding everywhere. Was woken up by builder walking past window. No blackout curtains as well so it was bright in the room very early.
Jacuzzi in our ZEN room, tea/coffee making facilities Very cold floor in bathroom, bad WiFi connection
During our stay in hotel L ' Ermitage it was pleasant to us: a successful arrangement, a quiet place, cozy rooms, in a room on the third floor good reception of the wireless Internet, television channels in Russian, a breakfast pleasant. During our stay in hotel L ' Ermitage it was not pleasant to us: at our friends on the fifth floor in a non-smoking room smelled as a cigaret smoke, in a bathroom of souls it is impossible to remove in hands - not conveniently.
Very well equipped and clean room great breakfast Bqthroom and room a little small but otherwise everything was ok
Decent price Not in the heart of everything
Excellent place to stay. All aspects of hotel very nice. Staff was outstanding in helping out with major travel issue encountered by one of our group.
location and a very good breakfast.
Nice location, good service, very helpful staff, very good breakfast, nice and clean rooms.
Breakfast and location was excellent. The air in the room was too hot during the night and there were no possibility to change the climate by ourselves (centralised air-condition). No possibilities to fully open the Window.
close to old town, clean rooms, good price for good conditions
exelent location there was not hand shauer ,
The location was ideal - 400 m from city gates. The staff was very pleasant and helpful. They upgraded me to a double room, which was nice. The large, noisy, Italian tour group that overtook the ENTIRE breakfast area. I had to eat breakfast huddled over on a hall table. They did warn me that the room I upgraded to had street noise, and it did. You can't open the windows because of it. So if it is warm, don't take a street facing room.
The hotel is located near Old Town. Old room and tobacco smell.
Good location - a 10 minute walk to the center of the old town. The hotel is newly built. The room was small for the money we paid and there was a lot of dust when we got into - not particularly clean but not really dirty either.
freandly personal,diverse breakfast, comfortabl bed.
Good clean, simple hotel not too far away from the old city. There was a charge for the sauna/spa that was not mentioned on booking.com or the hotel website. Extra costs should always be transparent at time of booking. To make matters worse, the sauna/spa had to be booked and all slots were already taken when we arrived. So the spa element of our holiday never materialised, which was a big let-down.
I liked the parking next to hotel and the transfer service of the hotel. The feeding service and the food quality could be better. Asking EUR 100 for extra bed just because the hotel is fully booked........?!
Nice breakfast. Nice room. No fuss. Peaceful. No issues at all. Lovely reception and restaurant staff Room was clean but bathroom had slight smell of damp. This could just simply be because the bath was a bit off the wall on all sides and water was running behind it when shower was on. Should have screen all the way around it to prevent this happening. Internet in the room really slow and phone was not working. All small issues tho.
Excellent location just outside the old town. Friendly atmosphere, warm and comfortable, with nice rooms. Friendly helpful staff. Good restaurant and bar. We had no complaints.
Morning buffe was warmful , original tasete.
Simply perfect. Spacious well equipped room; very high quality of construction, natural wood and stone. Feel really 21st century comfort in the middle of the authentic Tallinn. Unbelievable silence for the location across the street from the city centre. One of the best destinations in Tallinn.
the hotel was ok the staff was good but not so much knoledge specialy the bar was very poor in variety of drinks the jacouzy tab fluded with dirt and hair and ugly stuff when i used it ,i paid a high price for a room with no windows ,i orderd a double bed 120-140cm but i get 2 beds connected which i hate .
has a very friendly and professional staff. Also the surrounding the hotel is very pleasant. Good breakfast and very nice deluxe room. Nice inside yard. This hotel we chose because it was so personal, not like the other chain hotels. Definitely coming back. Stairs are some problematic. No lift for the side building rooms, also same for deluxe rooms as well as to the main and side entrances.
The breakfast was nice. Very helpfull staff. The restaraunt area is very modern and stylish. Nice and comfortable hotel in general. Internet in the rooms is quite unusable. But it wasn`t a problem for me, `cause I come to Tallinn not to lost my time in front of computer.
The price was very acceptable It was not easy to find since there was no hotel name on the building. The reception was located in other building (actually it was another hotel!)
Bed and breakfast
Good location, great price, very friendly staff! There was a bad smell in the bathroom
central location; the spa and restaurants across the street there was no room service and changing of towels included in price for room; it had to be paid extra (towels 5 Euros and cleaning 10 Euros); the bed in double room was actually two twin beds which did not stay together
Proximity to very downtown of Tallinn (Just cross the road and you are at Toompea area of Tallinn : Parliament and Russian Orthodox Church. Tall and thick fortress towers. Spacious rooms with TV and shower. Quiet rooms at the backyard side. Street (Paldisli mnt) noise from the passing cars in the front rooms of the hotel thru the windows. Absence of the small refregirator or an icemaker. Necessety to hand over the credit card number & expiry date in writing inside the hotel check-in registation form.
close to city center, modern and clean, big bathroom, wireless internet. changing of towels and room cleaning cost extra, was not a problem for us (stayed here just 2 days) but it can be.
It is very close to the city center. The free of charge car parking was allowed. Room service is a addition rate, and not include.
Very comfortablel clean room, and veryt helpful friendly staff. nothing - all was fine
Lunch boxes "wait" for you till you get up! No need to have breakfast in accordance with the hotel schedule. The hotel is situated 5 minutes walk to the Old City, about 15 minutes - to railway station and 45 minutes - to the central bus station. The reception is in the neighbour hotel but is doesn't matter. The room is perfect to stay during your holidays in Tallinn. All necessary facilities are in the room. The hair-drier can be lend at the reception. After check-out you can leave your bags also at the reception. Next time I will stay at this hotel with great pleasure!
No breakfast inc. - good if you want to sleep and have cofee in nearby Old Town. We didn't like noise from the street side. It wasn't loud, but you can hear transport - street is 2 meters from window. Hotel should tink about changing windows.
Good location, normal price.
very spacious appartmens, clean surroundigs, not easy to find (even with taxi)
room size was ok linens were inadequate and dirty
Not far from old town and supermarket. Comfy beds. Big guest room. Nice balcony. When we arrived, they forgot about our reservation. First day TV doesnt work, and we didn't get double bed. Smelly smell in bathroom.
friendly helpful staff alot of building going on around the hotel
Nice location, nice apartment with all you need inside. Freindly staff. Would prefer to have washing machine in my room.
I like hotel location, car parking.
Room space Hotel address dificult to be find
The kitchen is good to have, comfortable, soft bed, athough didn' t have one double, but twin beds. No breakfast available. I ordered 2 rooms with balcony, but only one was with it. I reserved parking, but when arrived, no free space was available, though it was possible to leave a car on the street (which was confirmed as safe)
I had possibility to sleep, good parking, friendly staff room