The location was great and the staff was very friendly. We also really liked all the hotel facilities, especially the swimming pool.
The hotel was central to all the places of interest. We did not need to use the car during our visit.The hotel staff were very helpful with the garage parking. Even though the breakfast was very substantial the price would be prohibitive to those with families
The hotel is an excellent mixture of old European elegance and very modern updates. The bed was luxurious, the bath was gorgeous marble, the room spacious and the balcony overlooked the cobblestone street. The WIfi worked well. It is centrally located with easy walking access to upscale shopping, Flamenco, the Cathedral, etc. Breakfast was too pricey at 18 Euro when there is an abundance of cafes in the adjacent plaza.
10 minute walk to city center To get into the city center you have to cross a narrow busy road
the roof top pool was vvvvery nice and a great hiatus from the hot bussel of the sevilla streets. i wish that there was a bar there though. the staff was sort of gruffily helpful and not all that friendly.
Friendly staff, very clean, lovely rooms, excellent location. Loved the rooftop pool and the pool staff!
the rooms and bathroom don't have enough storage space,no hooks in the bathroom,it is OK for 1-2 nights, but not practical for a longer stay
trhe pool terrace,the location, the friendly staff,relaxed atmosphere and the late checkout as requested
The location is very good
It was so close to city centre. So there was no problem for us to reach where we wanted soon. Hotel staff was good enough. Although it was difficult to find people who know English even in hotels in Spain, we faced no problem about communication.
Location fantastic - we paid extra for superior rooms with views which was worth while. Rooftop area with pool and view was great. Breakfast very good Service was sometimes very slow. It took nearly two hours for the staff to retrieve our car one morning which was incredibly frustrating as we had planned a trip out of Seville. Bar service was also slow and often the orders were forgotten completely
the hotel design
best location possible wiew on internal patio
An exceptional hotel: staff, rooms, pool, location, bar. Everything. You can't go wrong with this place.
I liked the location because it was right where the action was. It was old but it was not nicely renovated. The rooms especially the floors appeared untidy and unclean, the old pipes were showing. . Overall, the atmosphere gave me an icky feeling. The walls were very thin, you could here shouting outside till the wee hours of the morning and you can here the very minute noise from the other guests inside the hotel. The bed was very uncomfortable andthe pillows were a joke, very thin overused and flat.
location was excellent right beside everything so need for taxis. Views from roof terrace spectacular. Rooms very small and lacking wardrobe space. Bit of a smell of drains in rooms too. Drinks very expensive in hotel bars. Breakfast nice but repetitive.
Excellent location and trendy hotel. Perfect both on convenience, and services. Nice terrazzo bar
design, facilities smell
very central, lovely hotel, staff a little too formal on arrival - but that is a bit petty because they were lovely.
Hotel valet vaused significant damage to car while parking it and did not tell us
location is great, great roof terrace the room with the shower and the toilet inside smelled a lot. no flexibility from hotel staff to change rooms. highlight was that I need to depart 2 days earlier than planned and they refused to pay back the money...although I had to stay in a room with less comfort and that smell. very unpleasant manager too. poor poor behaviour!
they didn't charge me for the internet
Good location and very nice old hotel. The man in the reception wondered if I can bring may bags to the room by my self. No problem, but for a 5 stars hotel this is not a question.
excellent breakfast. Very efficient staff. very good location bath took about 20 minutes to run
Hotel Alponso XIII is an amazing Hotel, very nice staf, excelent location in the center of sevilla. The room in which i stayd (grand deluxe) is great, very spacious en luxury. To pay euro 50,- for a simple breakfast is a bid much for what you get.
Loved the location and the rooms as well as the overall ambience of the hotel. Beds were hard and uncomfortable. Internet service in the room did not work
The ambience of the hotel overall and the quality of the staff. Road noise in the room and slightly ineffective aircon.
swimming pool in centre of city, beautiful setting, very friendly and helpful staff
excellent service, beautifull hotel everything was perfect! very diffficult to find when you drive into Sevilla as there is a one way system, and very poor indications!
The property is decidedly a Grande Dame. You almost feel underdressed if not attired in formal wear. However it a far from stuffy. The staff are exquisite, knowledgeable and charming. The team of Concierge were outstanding in their recommendations and arrangements. . Breakfast buffet is one of the best I've enjoyed. The Executive chef needs to learn how to get a brigade together. Dined twice in the main restaurant. On the second night the majority of the diners waited endlessly for their courses to arrive. Obviously a big break down. Any Chef, worth their title, should have been in view and pologizing for their ineptitude. The only blip on the radar but it was a massive one that tarnished 3 incredible nights.
The standard of service, location and general facilities were fantastic Sometimes they did not do an evening bed turn down
The Alfonso X111 is in a fantastic location right in the real heart of Seville. Other than the high cost, the Hotel was faultless, quiet, comfortable, good service etc. The decoration and history make it unique. The high cost per night means for a special occasion its fantastic but for seeing Seville there are better value hotels avaliable. Money no object - stay at the Alfonso X111
Everything was great. The staff were very friendly, the decor was beautiful and definitely set up a romantic feel, made you feel like you were in another era.
very comfortable and clean
An amazing collection of buildings grouped together to form the hotel, just finding your way to and from reception to your room was an adventure! Wandering through the little courtyards and passages was fun. The rooms were comfortable with lovely bathrooms and showers. We did not have rooms in the Patio de San Clemente as the booking said, but by the time we realised we felt it was too late to complain or to ask to move. If we had been staying more than two nights we might have done so. We felt they should offer a map of the hotel and Seville without having to be asked to do so. If they had we would have realised the mistake earlier.
Decor and architecture Friendly staff Breakfast quality Small room Somewhat difficult to navigate
Lovely ambience (common areas and bedroom), excellent location, helpful staff. Spacious bedroom and good views. Nice bathroom but tight in some areas. Good choice of breakfast, but quality of some items left a bit to be desired.
I loved everything about this hotel. The location is wonderful. It's not in the center of the hustle and bustle but very close, only a few minute walk. It's nice and quiet at night. The hotel itself is stunning, so romantic & charming. The hotel is a maze - be patient it could take you 45 to find your room but it's worth the adventure. It's a very charming hotel that hasn't been updated in a big way in a long time so if you're looking for something NEW this is not the place for you. If you like character & tranquility you'll love this spot. I don't have anything negative to say but there are a few things I wish I knew before I booked because for some people these could be deal breakers. If you have mobility issues or can't climb stairs easily this is NOT the place for you. I mentioned the place is like a maze, which I loved but when I had 8 bags (2 weeks worth of luggage for travel around Spain) and couldn't find my room for 45 min. There is no rhyme or reason to the layout of this place so some rooms are up around winding hallways and hidden passage ways & there are no signs. Not handicap friendly! The other thing is that there is only wifi in the one common area lobby - so if you need to work or don't feel like splurging on an international data plan, you'll be disconnected for most of your stay as a lot of surround places don't have wifi either.
Great location, fascinating grounds, helpful staff.
The collection of buildings is beautiful and charming and the staff was very helpful after our initial problem with getting us into a nicer room. Well situated in the city. Much more impressive inside than you would expect. Our first room had mildew in the closet. I was bummed because we lost the spa tub, but they upgraded us to a suite as soon as we pointed out the issue.
This was a wonderful hotel with a perfect location. The staff was very friendly and helpful. We highly recommend this hotel!
We liked very much the spirit of this hotel - you get a much better feeling of the traditional Sevillan residences than staying in a standard hotel with rooms in row in a corridor. In this hotel even finding your room on your own after the staff has once shown the way is a pleasant exercise - you pass different patios with fountains, climb stairs and follow winding pathways. The room we had was beautifully furnished and the bath very comfortable. Our dinner in the hotel restaurant was less spectacular. The restaurant is beautiful, but the food was not to the standard one would expect.
It is a very charming hotel in the middle of Sevilla, most friendly staff, clean. More like a 5-star hotel. The loudliness, in our room you heard all the noises from other bathrooms, outside work etc.
An atmospheric hotel made up of four old interlinked houses. The restaurant in the basement could be entered through a warren of tunnels.
The location of the hotel was fantastic - very central but on a quiet side street. The family room with the bunk beds was a big hit with the children. The staff was also very friendly and helpful. I expected some level of room service at a 4-star hotel, but there was none.
Professional, friendly service of staff. No tea/coffee making facilities.
A computer for our personal use in our room.
The location is excellent for exploring the town centre. I liked the decor of the hotel and our room was very comfortable, not big, but it certainly was big enough for our one night stay. The power shower and a comfortable bed was a big bonus after a night in the town. The hotel description should mention that the parking is very tight and with height restrictions. Otherwise it was very convenient to be able to park at the hotel.
The location and the laptop with wifi in the bedrooms. Bathroom and shower were of a high standard. I felt that we were staying at a hotel below the 4 star level which we were expecting. The room was quite small although adequate and the bed was uncomfortable. We were looking for a superior hotel and were provided with a hotel with basic facilities.
It has an excellent location near the cathedral and close to most activities and sightseeing. internet and a lap top were available in the room FOC. Staff were helpful and talk a very good English. We had a reservation for a triple room which turned to be same as the Family room (equipped with one twin bed and two deck beds). the deck bed was not that comfortable for an adult.
My stay at this hotel was very pleasant. Really enjoyed every minute of my stay. Very central and very clean. Staff was really nice and helpful. A total service with a smile. I think this would be my hotel for my future visits to Seville.
modern rooms, location
Looked forward to going back after a full day and night in Seville to relax in the comfortable room and bathroom and to having a good night's sleep in the comfortable bed. View from the room.
Location, helpful and friendly staff Si..no hay bar! But, in summer I expect that the open bar on the roof is beautiful (wonderful view)
Good central location, good facilities.
Location of the hotel
The hotel is in a good location. The cost of breakfast is too expensive. Also, they shouldn't charge for the use of the internet.
Good breakfast buffet. Good room service. Friendly and helpful desk people.
Really good, clean hotel with helpful staff
breakfast was very nice finding your way around in the hotel
Very nice hotel, central location, our room was located on the top floor with a spectacular view on the cathedral.
very convenient for shopping sightseeing and restaurants. Staff friendly and helpful, valet parking a bonus. Room only adequate
There was not one thing that was better than the whole stay. They did give us a room with a large terrace for the dog which was just great, overlooking the city of Seville.
Beautiful building, very close to the main sights in Sevilla. Our room was a bit too warm.
The hotel is in an excellent location being very close to the cathedral & other attractions. The staff were efficient but not at all friendly.
The location is perfect and not noisy despite being in the centre. I appreciated the free internet and daily newspapers available for guets in the reception area. In-room safes require keys from reception. I would like to see these replaced with the more modern electronic safes that are now widely used by hotels.
the location is great but everything else was tired and old-fashioned. walls were very thin - perhaps you can't do much with old palazzi
Location location location. Right next to the cathedral and tower. All the sites are extremely walkable. No parking, do not use your navigation to get there because you will get your car stuck. The police basically helped me get my car out and used walking path ways to get out of there and into a public parking lot. A/C was horrible, and when we went downstairs to the front desk they told us they will check it and when we came back they said it's normal. The room was way too hot for normal
very friendly staff and very good location all ok
Situation; Very Helpful staff at desk; reasonably quiet ;International news papers in lounge; No ;
Excellent location!! Nothing.
Loved the roof top pool, also the location was second to none
The location is excellent for visiting the Cathedral and Alcazar. The staff is very helpful . The hotel itself is very attractive and the rooms are quite spacious.
position of hotel We requested balconies at time of booking . Told non available only on arrival . First bedroom stank of sewerage so changed room . Second room had 2 singles instead of double and was on street level with bars at the window . The air-con did not work and nor did the mini bar so I had to have the window open all night which was very noisy and smelly as dogs were soiling the street . The next morning we changed room for the second time and it was just about satisfactory even though we still had 2 singles , no balcony and no view .
Location. , staff, pool Air conditioning. Very. Minimal. Needs updating.
Location was ideal, bur difficult to find. Hotel room was dirty. Restaurant although pretty was smelly and breakfast was so bad we walked out. Service, or acknowledgement of our presence in the reastaurant was non existent. Valet parking put dents in our car which luckily we were not charged for.
location, nice rooms we asked for two separate beds and were given a double bed. the breakfast was very expensive
Decoration & layout Small details: the TV-antenna plug had the cover missing, for instance
the central location. The design of the room. The wall and door to the bath room is of glass thus leeting out all light in to the room and also the sounds. Further the hotel has no parking, and to find parking in Seville is very problematic.
The location is excellent for walking everywhere. The room is quite spacious as is the bathroom. Laptops in every room and in the business area are useful if you're that way inclined. Very modern and design hotel it lacks any Sevillian charm. For a hotel which claims to be high tech the shower didn't work porperly, the curtains in the room were off the hooks and our street view room was quite noisy.
Size of rooom, internet access
Breakfast excellent, location good Not enough storage place, if you stay more than one night! There was a lot of street noise (carbage remova?) in the night between Sunday and Monday.
close to the interest places and yet not crowded. I only stay one night so did not see all them yet.
the bed is really small . the rooms corridors are dark (and a big accident occured in the room next to my. the shower and the bath are very nice .
The location, the staff were really helpful,the room was exactly as shown in photo,really warm and quiet at most times. during our last night there,the hotel maid was tidying the room upstairs making too much noise(at around 3:00)
location the beds
I was able to change my room without fuss. The staff were always ready to help. The room was spacious (S14) the bathroom was spacious, it is near the lift. No problem getting extra pillows. View of square. Opening doors onto small balconies x 2. Minibar fridge (useful) Daily change of towels. Flat screen TV. Positioned very conveniently for walking to all landmarks. Half price through booking.com. Hotel parking very convenient. The position of this hotel outweighs any of the following dislikes and the fact that it has parking garage. All renovations seem to be completed AC was either on or off it must be centrally regulated and was very hot, no bath robes/complimentary water (as advertised on other site) pool was closed. Could hear chairs being moved and people walking about as floors are all tiled and no rugs. Could be noisy early morning with the dust cart collection especially as had to have windows open because the room was too hot. Had noise of AC from other room, like an engine running all the time. Parking at hotel is expensive. Hotel difficult to find by car, we had to pay to follow a taxi! NO tea and coffee making facilities. Not enough portable tourist information ie maps leaflets etc. Hotel didn't answer emails.
I like the wifi signal in the room was great, great decoration and furniture, comfortable bed, good location. The lighting in the room was too dark, heard some noise at nighttime.
Proximity to the old city and restaurants. Hotel staff all spoke english and were very welcoming and always ready to please. Hotel is new and very clean. Breakfast Buffet: Only one person working at the buffet, and the hotel was very slow to replenish. TV: Hotel lacked the ability to choose langauge of channels (such as in Barcelona and Cordoba)
Convenience to Old Town Seville, staff helpful with dinner reservations as wall as excursions and directions, modern, quiet, comfortable, sophisticated room
Hotel is centrally located and within short walking distance of all major attractions The cost of the hotel parking was a bit excessive
location smaky non smoking room, poor internet
Bar area not very inviting.
This was a great location for the Cathedral and Alcazabra. Hard to find Hotel. Recommend a taxi. About 10 steps to reach reception, but then there was an elevator to the rooms.
The afternoon tea time is very nice. They provide coffee, tea, some fruits, some snacks and soft drinks. Do utilize those snacks since the food are pretty expensive there. The standard room is too small. There is barely space to walk and turn. We have a queen bed and very small room. The room temp. is centrally controlled and is really hot and not way to open the window.
The staff was the best. It was very difficult to find.
absolut the newest,surely best located , probable the prettiest hotel in sevilla !
The decor of the hotel is amazing. Great helpful staff especially patricia.
Clean and nice bath. Good staff who can speak English. Good location... Nothing special.
I loved the decor of the room and the view was amazing!! The staff was always eager to assist us with anything we needed. The room was pretty small. Not enought storage.
The location and staff were superb. The hotel was very beautiful. Excellent breakfasts. Very fresh food. Would stay here again. I would like to have control of the temperature of the room. The climate control was set at 23 degrees. I like it a little warmer when I take a shower.
The staff was excellent and quickly responded to any request. Couldn't have asked for a better central location in the heart of things to do. Being brand new they had some kinks to work out but it was definitely the nicest place we stayed in 20 days in Spain. The breakfast buffet was smaller but the food was good and changed daily. The rooms were very tastefully done and inviting!!
The location is excellent and the staff were extremely friendly and responsive to all our needs. The room is well appointed and comfortable. There are many great restaurants located very close and shopping only a stones through away. The major tourist sites are all right there just outside the front door. I would not recommend driving. Tight little streets and probably tough to find. Not impossible, just tough. The rooms are on the small side.
Beautiful rooms, very clean, all amenities. Great location. The rooms get very hot on sunny days, even in early March -- staff told us the air conditioning does not work. If windows are left open you can not sleep as it is very noisy outside almost all night long. Do not stay here until the AC is repaired. Breakfast buffet is very mediocre, not worth the money.
The hotel is in an excellent location in Seville and the staff were invariably friendly and helpful. It is, indeed, very good value. Really, there is nothing one can criticise. In fact, when I go back to Seville, I will certainly stay in Hotel Inglaterra.
On arrival the staff were very helpful and courteous. The Rooms were Decorated to a High Standard and the location was close to all the noise but also far enough away.It was a shame there was no wiof it would have been nice to have wifi computer access
Excellent location, attentive staff Breakfast was too pricy!
Excellent rate and room quality The person that checked me in was rude but the other people behind the desk were very helpful and pleasant; also the wireless and hard connection to the internet was not working
Facilities, central location mattress too hard
Spledid. We were particularly pleased the hotel accepted our small Jack Russell dog which was actually the reason we selected it in the first place
Location The shower flooded the bathroom and made the floor dangerous. Other guests had same problem.
Perfect stay and perfect staff. I will come back for sure! I liked everything.
Location of hotel. Perfect fro sightseeing. Excellent air conditioning in room. Lovely roof terrace with pool No view from room
location, nice friendly staff a wedding party by the pool terrace which was directly above our room, noise until 3.00 am
ideal location for sightseeing seville on foot in centre of old town.rooftop pool a bonus in 30+temperatures
the cleanliness of the hotel and the location is great. could'nt be any more central than that, very close to all amenities. we found breakfast very poor especially for the price we paid. also that some nights were very noisy (till 4 o'clock in the morning) due to private functions.
the night manager Manuel was very helpful with orientation of Seville, the hotel personnel was proper nothing
The hotel was situated in a really convenient location steps from the main tourist area of town. The front desk was very helpful giving directions, suggesting places to eat, and even booked train tickets for us for a day trip to Córdoba. Breakfast was okay - a decent selection of things but a lot of it seemed a little less than fresh. It didn't help that none of it was kept refrigerated or on ice and it was hot out. The hotel air conditioning leaves much to be desired. We switched rooms because the first room was so hot and would not cool down. The second room was still way to hot to be comfortable. Our stay was during a heatwave in September that brought daytime temps to about 110 degrees. The air conditioner cut a little bit of the heat but it was still about 90 in our room during the day and 80s at night. It was too hot to sleep comfortably. This is the only hotel we had during our two week stay throughout Spain that had such poor air conditioning. The front desk apologized and said sorry,its an old building but that's a poor excuse. we stayed in other very old hotels that had great AC during our trip. Some other small annoyances like slightly outdated rooms, furniture kind of beat up, rooftop pool area dirty, stains on linens... All of that would have probably been forgiven if we stayed during November, but if you are planning to visit during a warmer month, I would not recommend this hotel. We were so uncomfortable in the stifling heat.
Location was perfect, just in the old town part. Nice pool and restaurant on the roof with a magnificient view on the Cathedral. We didn't take breakfast at the hotel as it was way too expensive. Rooms a bit too hot and the air conditioning was too loud to leave it on for the night.
large comfortable room quiet surroundings pool over priced breakfast
the view from the hotel's roof. the swimming pool was nice.
Swimming pool and location. Would recommend for these reasons only asked for double bed, not provided, few towels, when used not replaced, furniture and fittings not of four star quality, dinner menu but restaurant seemed close during my stay
very beauty 4 star hotel and a pool on the roof with view of the cathedral that worth the price they try to ask me some think of the mini bar that I didn't drink
the new hotel has updated and modern design, the location is perfect for sightseeing, shopping and dining. try to avoid the rooms facing the central lobby which noise can be heard clearly.
The location of the hotel is fantastic, on a quiet street round the corner from the Cathedral. The hotel design is cool and modern and the room is really well equipped and chic and comfortable with a huge bathroom. Helpful friendly staff. We would definitely stay here again. The pool didn't seem to be open but then again it was October. Rooms could do with a bit of extra lighting.
The location of the hotel was excellent. It gave easy access to the old town and the numerous bars/restaurants. Its appearance was chic and it had a unique style. The bar was not always available from 4.30pm and closed early in the evenings which was a shame as the views from the terrace are stunning. It would be better if another bar were located off the main foyer as it would enable guests to socialise at the end of an evening Breakfast price was expensive
Ambience was fantastic, the location was 2nd to none. The facilities are superb and it was a very wonderful design(er) hotel, pleasing to the eye and senses. And yes; a view of La Giralda to die for.
Excellent reactivity of the staff
Location was on a little alleyway near the Seville cathedral which was very convenient -- and since it was off the main street, the room was also mainly quiet at night. My room itself was a little small but suited me just fine and was quite comfortable and totally clean and updated. The staff were also very friendly and helpful which was greatly appreciated!
Quiet, good-sized room Excellent location Friendly reception staff Outside terrace Room very dark
The location was faultless. A lovely quiet street but so close to everything you want to see. The staff couldn't be more helpful and friendly. We had a fantastic 4 days For the price it would have been nice to have had a few more toiletry items- shower cap, tissues etc.
very close to quaint and historic tapas area and cathedral, but not soclose to be bothered by late night life. Room updated and beautiful When we first entered there was a strong scent of candles or perfume, possibly covering up an odor that later dissipated