extremely helpful staff, great location! Having a fully stocked kitchen (equipment) is a very nice feature for families, since very often in France the breakfast is not good and expensive. Super clean, new and fresh, in contrast to what French hotels are often like... It wasn't a problem for us, but it was surprising to pull up to the hotel and see 2 'sex shops' on the same street.
Design and comfort of our room.
The location to the International Congress Center was very convenient and it was a close walk to Place Commerce and Place Royale. The hotel staff never came into my room the entire week I was there. I grapped clean towels from the cart in the hallway. perhaps this was what I was supposed to do.
It was confortable, central, new and clean. I had a room with the sofa bed and I find it very confortable indeed I was not able to connect to internet with my laptop from my room, but there was a pc at the hotel hall available for guests. As I stayed 4 nights the room was no more cleaned while staying. But anyway it was not really a problem as I was alone and kept everything clean.
_ Everything to been perfect, the facilities are new and of good quality, the service and the personnel are very attentive and nice ___ the situation of the hotel is good __ Excellently, _ I recommend it earnestly __ The prepayment __ I particularly prefer paying on having come to the hotel. .
Comfort room & place.But if you need any thing from hotel like towel ...cleaning of the room you must ask as it's differ from hotel rules daily cleaning at this hotel. They had not daily cleaning of room for my staying period each items needed must be asked.
Really Big and comfortable room. Breakfast without fruits and relatively few options.
Location close to all tourist destinations. Modern ambience of rooms. No ice available.
The location (very close to the conference center, the railway, the castle and the city), the hotel stuff (very kind) and the facilities (wifi in the room, sauna and gym etc)
Location, room design & comforts (washing machine, vacum cleaner, iron, cutlery etc), some restaurants and stores for a quick snak almost next door (we tried the pizza take away and the Chinese/Laos restaurant which were very good) and the fact that it was very new (we were told it opent in Nov 2009) It would be very convenient if the empty store on the ground floor was a small food market and/or a bakery (the closest we found was about 10 min walk). Very inconvenient handles in kitchen cupboards, washing mashine & fridge. It's imposible to open them with wet hands.
the staff when you arrive /wifi access/ design/ location The room was cold!No shampoo/ Noisy early in the morning because of the truck cleaning the surrounding streets/ 2 small packs of Nescafe or tea would be welcome in the room/ Please improve the way to enter in the hotel during evening ( door closed and secured, I enter because somebody was going out)
Very clean and helpful staff. Very noisy at night and building work in the adjacent street from early hours of the morning. Hotel room had no hairdryer, but could borrow one from reception and no tea/coffee available in the room.
Great location, modern apartment ,although quite basic everything was clean and new. Good location for shops and restuarants. Close to one lof the biggest indoor skateparks in Europe . No car park ( it is a city centre but we managed to park outside at the weekend )
Very clean hotel, rooms were very clean also. Excellent location. Staff helpful Our room was a bit small, but adequate, not enough room storage-wise, my husband likes to put everything away, but there was no-where to put our bags, or the contents of them, so they were open on the floor for the weekend, which annoyed my husband. We had to ask for clean towels, the rooms are not cleaned everyday.
They sent me an email after I had departed on my journey, saying they had overbooked, and had no room for me. They could not find any hotel nearby for the same money, so they sent me to a sister hotel, in the next city, 20 minutes away. I wanted to be in the original location, right in the heart of that area.
I liked the location as the Bouffay stop on the local tram was right beside the hotel. Also, it was very clean throughout. 2-bedroom suite was ideal for us and reasonably priced. Bathroom was a good size and towels were replaced on Day 1 of our stay without us having to ask for them. The receptionist ordered a taxi to the Airport for us and it arrived ahead of our requested time. A good choice of restaurants were to be found near the hotel. Front of the hotel (tram side) didn't look very attractive as it looked like a derelict building initially. There was a fair bit of noise late at night with people making their way home after their night out.
The location is fantastic, right in the middle of Nantes. It is therefore very convenient to visit the city. Hotel staff is helpful and kind. The room temperature was a little bit cold for me and I had no way of changing it.
location breakfast is no value for what you are paying bit of a rip off
We liked the facility to make hot drinks and light meals in our room. Although it was certainly not the fault of the hotel there was a lot of night-time noise from nearby bars and restaurants.
Great location easy to find and close to all the restaurants and bars, very friendly staff and extremely helpful. Only downside was the rooms were a bit small but for a weekend away they had everything we needed.
Well located, clean rooms, good value for money. No internet access
Good restaurant attached to the hotel. Room was a good size, clean and up to date with all necessities. Near the railway station. Secure hotel parking. Walking distance to chateau. Staff were excellent
Convenient to train station was great and the convenience to the old town. The staff were friendly. I was upgraded and had a beautiful big room. Breakfast was great ... loved the pancakes!
Very good. Room was very clean, and well cleaned every day. Nice and quite. Good location. Menu could have English description in addition to French. I was assigned a smoking room even thought I had asked for a non-smoking room but it was not a problem since I could not detect any smoke. The bed was a little hard for my taste.
I do not like much. Bottom of the hotel's restaurant and as soon as the train station. Very small rooms, cramped. And nenaravitsya when shower goes straight to bed. Humidity feels misted window of the room.
Location Smell of smoke in the hall by our room
The staff were extremely helpful. The fact that the hotel is literally attached to the station (windows are double glazed so no noise!) makes up for the fact that it is about 10 minutes walk away from the main tourist attractions in the old town. When we were there, complimentary hot beverages and biscuits were available 24 hours at the lobby - nice touch. Breakfast was pretty standard and breakfast is free to guests aged 55 and above.
excellent room - no noise from station No tea/coffee facilities in room
Very good room. Great staff-really helpfu land good humoured. Food excellent. Breakfast -top class No-Would love to go there again
Very clean and comfortable rooms, just next to the station and rental car offices.
Appart'city was just what we wanted, great location, good, newly furnished, clean rooms, helpful and friendly staff. We stayed in Appart'city for one week while we searched for an appartment in Nantes. It was ideal using a kitchenette which was fully equipped and saved us lots of money not eating out all the time. The sofa bed was fine to sleep on and easy to fold away. The key is a bit fiddly but no problem, also the reception sometimes smelt of bins because of the location of the bin room but wouldn't stop me using Appart'city again.
near the city center
Very friendly and helpful staff, bilingual (English, French). Breakfast room very sterile.
Proximity to City Centre Kitchen facility in room
Good location Room had not been cleaned after previous occupants had left and was not cleaned for the duration of my stay (5 days)
hotel would have benefitted from a vending macjine in foyer.
The small kitchen is great! Most hotels don't even have a kettle for boiling water but his hotel had a small kitchen for our use. And its very near to the Castle and Church, maybe 6 mins walk.
The staff were very friendly and helpful, the apartment was clean and in a nice central area.
Location was very good There was not even one english TV chanel. The Balcony could have been cleaned. The bed was very uncomfortable.
good service and very pleasant staff
smell of room freshener was overwhelming
Very close to the castle and the railway station. They have only a shower. No bath.
Rooms were quiet, clean, comfortable and well fitted. Breakfast was good quality and with lots of choice (continental style). The location is very convenient for the old town in Nantes without being in the bustle.
Air conditioing was great. Clean, tidy and comfortable. Good location
The Hotel was modern, decor good, reception very helpful, secure parking, good breakfast. lacking in lounge facilities, perhaps not a hotel for young children Storage facilities in room were limited, short stay not aproblem
room was small but tastefully furnished with a great view although I suspect we had the best room there with the best view over the castle
extremely friendly & helpful staff. Everything was done efficiently.Recommendation of a nearby restaurant was excellent. I had a lovely room, everything was dark brown which was fine during the day. In the evening or dark in the am, the lights in the room were inadequate. A bright central light is needed.Because I left in the dark, I didnt realise I left something behind (it was small & unimportant, but useful to me).
Location could not be better for the centre of Nantes yet quiet. Close to to station and tram stop and to the main shopping and restaurants areas. All the staff were charming, welcoming and professional. The room(50) looked out over the Chateau and was modern, clean with very comfortable bed. Lovely continental breakfast. We will certainly stay again any time we visit Nantes. 10/10. Nothing.
Good package, close to city centre right in front of the castle, comfortable double bed room and very friendly and flexible staff, we had our breakfast late and we left our luggages for the whole day. very nice breakfast but not included in the price (€ 10 per person).
very good location, very good staff, fair price view to the castle
The location is excellent - just a few steps from the tram stop and the Castle, and just a short walk to the Cathedral and city centre. Staff were very friendly and welcoming. The room was clean and comfortable, perhaps rather small but to be expected for a 2 star city centre hotel. We reported a broken bulb and it was replaced immediately. Breakfast was fine, you could eat and drink as much as you wanted. I could park in the secure garage and the staff did not mind us leaving it there until the afternoon of the day of departure. The room was quiet, considering its location (and we were there on St Patricks night!). I would thoroughly recommend this hotel for a city break, provided you're not looking for something "plush". Nothing at all, considering this was a 2 star city centre hotel.
free wifi access
Very helpful staff. Central but quiet location. Good value, clean comfortable room, for the price.
The helpfulness of staff, particularly when we needed to get our car off the street for a short time. The hotel suited our needs at the time.
The best hotel i have seen!!!!!! City center, transport (railway station, airport shuttle, tram), wifi etc. here you can get all information aroun the city and you needn't to look for tourist office.
Close to town and railway station. Calm. Sympatical crew. Breakfast OK Equipment of the room
the location is good, near the train station. a little expensive
This is my second review of this hotel and I am pleased to give as glowing a report as the first one. It is an excellent place to stay, friendly efficient staff, comfortable clean rooms, copious breakfasts and very convenient for trams, trains, city centre. This hotel will always be our first choice when visiting Nantes. Nothing!
good nice small hotel quite close to central train station and city centre only bath room is very small and part time recption at the weekend.as i am travelling on my bussiness trip expecting some calls from pakistan sometime recption closed and some time the receptionast not understand english so difficult for the peoples calling me from pakistan
IT was very central to the places which we needed to visit and just across the road from the station
Ideally suited for conferences at the Congress Centre - just 6 minutes away. Breakfasts were basic and quite expensive, would personally prefer more variety and fruit or fruit salad to be available.
close to sncf station
Central location opposite the railway station, city centre, major attractions and Airport Bus. Friendly and very helpfull staff. Clean comfortable rooms Old hotel which was dated
Downtown Location This was a "mercy booking" and the only place available on short notice. This is not a 3-star hotel. My room did come with a 3-Star price... This is 1 to 2 Star establishment tops.
it was cheap, close to train station, had free Wi-fi and had a faded glamour about the place. For what we paid you can't complain
it's well located, near to the historical places and trainstation. it's close on sunday evening, thas bad...
We don't have any hot water this day, no excuse and discount to give !
Very friendly staff, excellent free wireless access, decent breakfast the bathroom in the room was smelling of drains, which made the whole room smell. the door between the bathroom and bathroom would not close so could not shut the smell out. room got very hot (although cold outside), old carpet everywhere, including on the walls! this eminated stale smells. no draws or kettle in room. wardrobe was in the bathroom. walls are very thin so can here people in the adjacent rooms
The staff were very nice. The senior lady on the hotel desk was charming.
Close to everything. Ten minute walk to castle and cathedral and restaurant/shopping quarter. Clean room but hallways had a musty smell. Late checkout is nice for those who aren't morning people. Especially when you have 4 in your party with only one bathroom. Breakfast good. Eggs and bacon too!! No private parking. Had to park in an alley behind hotel. Hotel reception said it was at no charge and we realized the next morning it was paid parking. Web site said room was a suite. I expected a little more than just a big room with 4 beds and a fridge. You get what you pay for.
it was very central to train station and to the main attractions in the city.bus and tram service was very convienent. Breakfast was good value at 10 euro.
Clean, large room, and even though next to railway station I had a good, quiet stay. Parking was a problem
The hotel was very comfortable and ideally situated for the reasons for my visit to Nantes.
tt was a good value for the money with nice bedding, clean and spacious bathroom. I wanted to stay 3 nights but had to leave after 2, because the hotel was sold out. I was referred to the Comfort Inn Astoria, which was a dump.
Convenience of the location; opposite railway station
Professional staff and very helpful. Comfortable room and very clean. It was right next to the train station and met all ou needs. Nothing
good location, cleanliness. temperature of the room is centrally controlled.
Proximity to sites of interest and restaurants. Parking at the railway station across a very busy street may be a problem for some people (older or with young children).
The breakfast was the best sofar in France. The staff was very frienly
Cordiality of the stuff, its location in the old part of the town, room cosiness, proximity to the railway station Window sight to the roof of another building, too little day-light from the window
It was convenient for the town centre, transport and castle
Hotel had a certain charm and simplicity. The owner was very pleasant and I loved the downtown location for walking around the beautiful old city of Nantes! Like all reasonable boutique hotels, there was no lift, so you got good exercize, but not for an older person.
Very good, central location, easy walk to major attractions; helpful staff No croissants with breakfast!
The very friendly helpfulness of the owner was so welcome. And it's central location
Cleanliness and the staff as well as the very central location that worked very well for us. Room small and bathroom very tiny - but clean. Also, for some reason the hotel was very noisy internally. We did not sleep any of the 4 nights there due to the noise. We could not hear anything from the street - it was all internal noise. Also, they charged more than the booking amount - they said it was because we had two beds instead of one but that appeared to be their choice!
fantastic location,base price for basic accommadation,very friendly staff
Owner very friendly and accommodating and appreciated our pigeon french! Room great VFM cosidering it had en suite and lots of space. So near all amenities. Just for older people the hike up the stairs would probabaly not work. In general no faults.
The staff were very nice and helpful. The only issue would be the ease of climbing into the shower if one had any mobility issues.
Very nice and hospitable staff! Very service minded, wanting to make sure that everything was to our satisfaction. Which indeed it was! Nice comfortable hotel with clean and nice rooms. Right in the middle of city center. Easy access to most everything in Nantes. No!
The Staff was very polite and help-full
The location was perfect. The room was very easy to live in. The shower was awesome. And the staff was extremely helpful. NOTHING
The hotel was very well located in the old part of the city and within easy walking distance of most of the places of interest. The reception staff were very good. It was a bit old fashioned and basic, and breakfast was certainly very basic.
Excellent location, near the train station, good access to local transport and also to the city main attractions.
It was generally quiet,very frindly,as I dont speak french, gave me a plan of the city and showed me how to use the locks. Cofee a bit weak at breakfast.