The hotel was very good and the restaurant... would have liked some help with luggage on departure ny mother is 88 and I tweaked my bag lugging the suitcases around to the car.!
Spacious room and en suite. Nice comfortable bed. We were on the fifth floor behind the main hotel building, so it was quiet but we could still see the sea over the rooftops which was lovely. Swimming pool was nice and deep with amazingly comfortable seat shaped lilos. Perfectly located beside the harbour, very close to restaurants, the town and bus and train stations.
The restaurant I didn't know abaut parking in this hotel
The location was super. Very close to the harbour and street entertainments at night. We enjoyed the poolside tables for reading etc. There was only one chair in the room - should be two. Breakfast poor value - no muesli, terrible machine coffee, the hot food was awful, marmalade always hidden away. In town, we bought a very good 3 course meal in the evening for less that we paid for the breakfast. Also, when we booked it was advertised as 13 euros, but we were charged 14 on departure.
Excellent location on the quayside. Polite & helpful staff. Sometimes noisy night club behind hotel.
The location No
Yes, we liked this hotel. It's loceted very good.
the location was too expensive for the rooms offered which were very basic.
Location was brilliant-very central but peaceful at the same time. Overlooking the port, close to the train station, aquarium, local amenities. Car rental on your doorstep. Staff very helpful.
Friendly, helpful and efficient staff. Clean and good location. It was a shame about the noise from the building works opposite. Also, the shower door seal leaked which could lead to long-term floor damage.
location was excellent within easy walk of town but quiet room was quite small and finishes were basic
Good service, situation, close to everything, view No
geographical situation within the city was excellent
Very comfortable. Pleasant helpful staff. Very convenient location for walking into Old Port and town. Away from the traffic so quiet
The room was modern and clean, the location was excellent. Where do we start, after staying in a Mecure before I know them to be a great hotel chain to use. However this was not my experience with this one. The rooms aircon was broken, not enough toilet paper and tea facilities were poor. Male resturant staff were rude, unhelpful and very snotty. We decided to eat in the hotel and the food was not value for money and quality was disappointing.
Pleasant, comfortable. Good breakfast.
The staff were helpful and friendly. Having secure parking facilities a great benefit. A standard room with double bed was fine for me as a single occupant. However, for two people I imagine the room size might feel on the small side.
The fact that the hotel is very central to all amenities - enjoyed the breakfasts, although expensive (would book room only next time). Loved being by the harbour and the staff were very friendly. Will return again. Free parking excellent !! Breakfast too expensive.
The hotel has recently had a makeover and everything is very clean and new with nice colours and fabrics in the room. It is in a great location 5 min from town centre but quiet in the evenings. Parking is good. Staff very friendly. Nowhere to sit outside unfortunately.
Very good location
The location worked beautifully. Staff was friendly. It is very loud at front but needed to keep windows open for ventilation, and the shower water temperature fluctuated dramatically.
Location, step out the door and you are in the heart of La Rochelle. Parking is well away from hotel, basic rooms and as it is very limited size inside there are no lifts to get to the rooms. If you are in any way restricted climbing stairs then this hotel is definately off your list.
Excellent and friendly service including late check in and allowing bags to be kept after check out. Clean and recently upgraded , bed very comfortable. Very central, delightful old hotel. None
Location is fantastic There is a very noisy bar next to the hotel - not the hotel's fault, but noise until 3 / 4am
None Over-priced and very noisey at night.
the welcome arrival is great by giving us such good info about the place and accommodating nothing!!!!!
Location for ease of access to all areas of the town
Kindly staff, nice location for sightseeing nothing
Convenience, parking, good breakfast
Although the Hotel is 15mins walk from bus station it is quite central between bus station & train station to allow you to travel throughout the area. It is also not in the centre but close to it & the harbour area. It is quiet but within a short walk to the town centre/marina, restaurant area. I think it would be better if the breakfast was included in the price as 10euros is quite steep.
Very convenient for all areas of the town. Great to be able to park the car safely in their own car park and walk into town or the port area which were both only about 3 or 4 minutes walk away. The hotel was very comfortable, the facilities (shower products and hairdryer) were better than I had expected. N/A
Close to the harbour and restaurants The interior was much nicer than the exterior photograph suggests Nothing. We thoroughly enjoyed staying there
The close proximity of the hotel to the centre of La Rochelle and it's attractions, restaurants and shopping. We did not need to use the car at all. Breakfast was also better than normal continental fare. The aluminium roller shutters were noisy in even the slightest wind and became very noisy unless rolled up, when the windows were open, which was needed because our room was a little air-less.
Thought that everyone was very friendly. The breakfast was good value for the money. The location was great.
Clean,comfortable with friendly & efficient staff Nothing at all
Nice hotel in the old city. Very friendly people and godd parking facilty in the crowded center. Rooms to the streetside somewhat noisy due to the active nightlife. Leaving you two options: either go and party or ask for a room at the back of the hotel. We went for option two which was no problem.
The welcome, accomodation, breakfast
Friendly staff, good location and excellent buffet breakfast. The mattress on our bed was far too hard, not good for either a bad back or a good night's sleep.
Very well placed, central hotel with plenty to see and do on the doorstep. Helpful staff, clean rooms (basic but comfortable), booked a triple room and got 2 interconnected doubles for same price which was good. Would book again for city break. Some rooms and shared areas looked dark and pokey.
Very helpful staff and excellent service. Good in-room facilities. Air conditioning a real bonus. Only limitation was a lack of a safe in reception large enough to take a laptop.
Hotel in an excellant position - Ideal for the various boat trips, shops and a lovely harbour location together with all the street entertainment. Unfortunately there was an undesirable fishy smell in the lobby and lift areas which obviously eminates from the fish resteraunt next door.
Location is the best we have ever tried.In the middle of everything.
the location was excellent..the room was quite .....a good hotel in a beautiful city,but not for a week room was basic...no wardrobe..compact if not small rooms
Most important is the fantastic situation in the old town. Can't be better. Well for that price, I resquest a personal toilet in my room
Location of hotel couldn't have been better, just around the corner from the old port and lots of restaurants and shops but just far away enough that there wasn't much noice and had a great sleep! Room was pretty basic but the bed was comfortable and the bed linen was clean. Rooms were basic and tv had only French channels.
Very convenient location in the heart of old La Rochelle, right by the old port. Very clean, very friendly, very quiet. One of the best old town hotels I've stayed at in France.
Shower & toilet facilities were very good & room was clean & presentable. The third bed was only a sofa bed which was't adequate & the bed sheet was of poor quality & had a corner strap that was broken. The room could have been larger for 3 people sharing - I.e a seperate room/area for the double bed. Also the Free car parking was full so we had to park in the Public car park by the beach & pay. The map directions for the free parking wasn't large enough; making them difficult to find.
No on-site parking.
Please write at least 15 words
I liked te friendly welcome te breakfast and te blue colourin of decoradtions and i liked te proximity to te railway and bus stations it would advde been nice to adve add tea madkin facilities in te rooms adnd te front steps need ad repair
the staff were very helpful,the hotel is ideally situated to explore La Rochelle and the car boot sale on saturday morning in the adjacent park was full of treasures! Value for money
Close to the market place and all cognac factories. And good value for the moiney. Cheap roomprice. Too small room and toiletroom.
Conveniently located between the station and the old town to permit exploation on foot during an enforced overnight stop due to there being no available flight on saturday.
Off road parking for motorcycle. Very friendly staff. Extra charge for motorcyle. Very poor breakfast.
This was a repeat visit and the staff were very welcoming and helpful. We had a lovely room and the breakfast selection was excellent. not applicable everything was fine
good location could improve breakfast good secure parkig breakfast
Location Small room
Large rooms, good location, nice terrace and decor.
Hotel recently redecorated in chic neutrals, comfortable, clean, very close to port and town centre. Choice of breakfast or just coffee and croissant. Double windows keep out street noise but then stuffy as no aircon. Dodgy hips avoid 3rd floor as no lift.
The convenient location close to the old section of town and the promonard/port and seaside.
Good position, easy walk to all sites.Well refurbished, clean and spacious rooms. Near Aquarium with handy parking. Fantastic triple glazing...no sound from outside. Well pleased.
Very good location close to old port and shops/restaurants. The hotel has very recently been refurbished and so is very clean and fresh. Proprietors are friendly and breakfast good value.
reasonable basic hotel in a good location.
Excellent breakfast and very friendly and helpful owner. The room was a little small for two people though adequate the a two night stay
Very helpful and friendly owners None
Great location ..A little difficult to find...New Hotel very clean and comfortable..Good breakfast and really nice owners..
The hotel was small, yet stylish. The staff could not have been friendlier or more helpful.
It was clean , Great location .The Hotel is very tastefully done , modern breakfast was available, the staff were very pleasant . The room was to small , no wardrobe , no soap , shower cap or shower gel (although i did ask for a shower gel and got one) , it was noisy .We felt that the room was just to small and for 2 days it was ok but i wouldn`t go for a week or two .
Stayed in this hotel for 3 nights at the beginning of october and had a fantastic time. what a cute little hotel! It's in a perfect location and everything you will want to enjoy on a short city break in la rochelle is literally right around the corner...2minute walk to the vieux port, 20 sec walk to some of la rochelle's best restaurants, 10min walk to place du verdun. room was quite compact but beautifully decorated and a very comfortable bed. the staff were lovely and very welcoming. what I liked most was that everything was immaculately clean, oh and the beautiful rooftop terrace. I would definitely reccommend this wee hotel very highly and encourage anyone going to la rochelle for a short break to stay there! I have very little to complain about here. the only thing I didn't enjoy was that our toilet was in a seperate room to the wash basin/shower room and you have to bend down every time you walk into the bedroom because the entrance is very low.(i'm only 5.1" so I just made it)
Superb location, very friendly family run hotel, crisp, clean, comfortable rooms. A great starting point to enjoy La Rochelle from and we would definitely stay at Un Hotel en Ville again. Highly recommended. Due to location parking is limited but public parking in front of the hotel is available. A consideration rather than a problem as we didn't have problems finding a space each day.
The location was very central, staff helpful, good room, breakfast fine coffee / teamaking facilities would improve the stay
Easy to find, car park straight outside front door, good value excellent location close to bars restaurants etc but set back in a quiet square.
We had a lovely stay at Hotel en Ville- will definitely be back-its 2 minutes from the towers- and in a lovely quiet area too- the best of both worlds. It seems a lot of thought was put in to the decor etc- simple but we really liked it. Only thing I wasnt keen on was the ensuite- sliding door doesnt give a lot of privacy- but this was only a small thing and otherwise we couldn't fault the hotel
Brilliant location in La Rochelle, great room
Location WC extremely small (Separate from shower room and washhand basin)). Constant unpleasant odour from WC
The location was perfect and the room was comfortable and very clean. Breakfast was not available to us in the room as the table was too small and there were only two chairs for three people. The toilet cubical was too small - unusable by anyone I would imagine over 1,80m and I am 1.80m!
Location No safety deposit box
Very clean and quiet hotel excellent location. En suit was immaculate. Generally well maintained.
Fabulous, large, light airy room with stunning view of the Vieux Bassin. Super-comfortable bed. Excellent bathroom with Niagara-like shower! Polite and courteous staff. Daily servicing of room done to perfection. Too many stairs, but staff carried luggage up to room with a smile.
From a very warm welcome, tourist info, to a fresh, bright room with a magnificent view across the old port of La Rochelle, this is a lovely hotel. All the rooms have recently been refurbished, the management and afternoon receptionist are charming and helpful. Recommend the hotel very highly indeed.
Location was excellent. Easy to find and close to the bus departure points and close to the old interesting part of the town. CLean and practical room I would have liked tea and coffee tray in the room.
It's central position.
Just in front of La Rochelle's harbour and towers, calm, well equiped in class and very clean, convenient breakfast in the rooms. Centre of La Rochelle is a difficult place to drive, and the parking is well 10 min walking away (not that easy with the luggage).
The location was great right in the old town and near to lots of bars and restaurants and an easy walk to the bus station and shops.We had a good view of the port from our little balcony and the staff were friendly. The hotel was described on the website as 3 star but only 2.The decor was shabby and the bathroom was tiny and rooms small.No hairdryer or minibar.Not good value for money.We had a superior double so I would hate to think what an ordinary room is like,though they did listen to my requst for a nice view. There was lots of noise from louts and drunks around the port till 5am.
The location of this hotel is outstanding. Our room was very well soundproofed so you had the benefit of the views without the noise at night. The bathrom facilities were very cramped and the room really needs air conditioning as the alternative is to open the window which then makes it noisy
My stay was relatively so short, that I feel I am unable to make a correct assessment. Lack of facility to have a coffee in house was felt badly.
At the heart of the town with a beautiful view of the old port.
Nice view from the room, nice location Lots of noise
location of the hotel was really good with really nice views room really needed updating, thought breakfast was expensive
The daytime and evening reception staff were very nice to interact with and the house maid was very polite and made you feel very comfortable to be leaving your luggage with while she was cleaning the room. When there was a misunderstanding or mix up the person who gave the impretion of being in charge gave a brief word and decided to leave rather than keeping near by making you feel more like a valued customer.
Excellent central position overlooking the harbour. Harbour view rooms have small balcony and are worth the extra.
The rooms are clean. Good loacation. In front of the old harbour and very close to the heart of the old town. There is a bike rental service just in front of the hotel. A little bit loud at night, specially on weekends due to its location in front of the old harbour where many bars and terraces are.
Perfect central location, just in the middle of everything, perfect view from the room, free working WiFi, clean rooms, fast check-in/check-out.