The Heights Hotel Killarney

It was a beautiful hotel and the staff were really pleasant. All the facilities were great and it was value for money. Yes, I think it was the noise of the lift going up and down constant. We found it very hard to sleep as it was vewry loud where we were. That was my only complaint, very annoying!

nice layout, close proximety to the town, clean rooms drink was over priced. we were not informed when we were booking in that breakfast was 10e extra each as you normally would in other hotels, hence i ended up paying 10e for 1 cup of coffee and 1 slice of toast. when we arrive the receptionist informed us that they may not have a room for us as they had given the room that had been allocated to us to somebody else.

Location was good. Entertainment clearly aimed at bus tour market.

Ease of access to the town of Killarney. Plenty of car parking. Very friendly staff and easy check in and check out

The staff was very friendly and helpful. The location is excellent My wife did not like the beds. For some reason they made her back ache. I had no problems with our bed.

there seems to be old rooms and new rooms at the hotel.stayed in an old room once and it was not as nice as new rooms this time there was 2 receptionists.1 extremely pleasant male .the female receptionist wasnt very professional and i didnt like her attitude.they could not locate us because i booked on -line