Avaliações de hóspedes
-
Todas as avaliações
-
Casais
-
Famílias
-
Negócios
-
Individuais
Avaliação geral
-
10.0 "A internet funciona perfeitamente."10.0 "100% disseram que a
qualidade do Wi-Fi era ótima ." -
9.8 "Local maravilhoso."10.0 "100%
gostaram dos bares e restaurantes nas proximidades ." 10.0 "100%gostaram da proximidade dos locais para fazer compras ." 10.0 "100%gostaram da proximidade com pontos turísticos ." -
9.3 "Excelente custo-benefício."9.6 "96% ficaram
satisfeitos com o preço do café da manhã ." -
9.2 "O atendimento é de primeira."9.6 "96% acharam
a equipe muito simpática ." 8.7 "87% afirmaram quea equipe da recepção era ótima ." 10.0 "100% acharamo atendimento muito profissional ." 8.0 "O serviço de limpeza era ótimo , segundo 80%." -
7.4 "Bom café da manhã."9.6 "96% ficaram
satisfeitos com o preço do café da manhã ." -
6.4 "Os quartos são razoáveis."6.1 "Apenas 61% afirmaram que
os quartos estavam suficientemente limpos ." 6.7 "As camas foram consideradas aceitáveis por 67%." 6.7 "67% acharam que aquitinete era razoável ." -
6.1 "Limpeza mediana."6.1 "Apenas 61% afirmaram que
os quartos estavam suficientemente limpos ." 6.7 "67% consideraram que alimpeza do hotel era mediana ." -
4.6 "Comodidades ruins."
-
3.3 "A piscina é abaixo da média."
Avaliação geral
-
9.9 "Local maravilhoso."
-
9.3 "O atendimento é de primeira."9.7 "97% acharam
a equipe muito simpática ." -
7.2 "Bom café da manhã."
-
6.9 "Conforto mediano."6.9 "
As camas foram consideradas aceitáveis por 69%." -
6.7 "Os quartos são razoáveis."6.3 "Apenas 63% afirmaram que
os quartos estavam suficientemente limpos ." 6.9 "As camas foram consideradas aceitáveis por 69%." -
6.0 "Limpeza mediana."6.3 "Apenas 63% afirmaram que
os quartos estavam suficientemente limpos ."
Avaliação geral
-
9.9 "Local maravilhoso."
-
9.4 "Excelente custo-benefício."
-
9.1 "O atendimento é de primeira."9.3 "93% acharam
a equipe muito simpática ." 8.5 "85% afirmaram quea equipe da recepção era ótima ." 10.0 "100% acharamo atendimento muito profissional ." -
7.2 "Bom café da manhã."
-
6.2 "Conforto mediano."6.0 "
As camas foram consideradas aceitáveis por 60%." -
6.0 "Os quartos são razoáveis."5.8 "Apenas 58% afirmaram que
os quartos estavam suficientemente limpos ." 6.0 "As camas foram consideradas aceitáveis por 60%." -
5.7 "Limpeza mediana."5.8 "Apenas 58% afirmaram que
os quartos estavam suficientemente limpos ." 6.4 "64% consideraram que alimpeza do hotel era mediana ."
Avaliação geral
-
9.3 "O atendimento é de primeira."
-
6.5 "Os quartos são razoáveis."
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
5.0avaliação de
The location was good. There were plenty of places to eat. The staff was great. They chose to have the carpets and apolstry cleaned during our weekend stay. This made navigating the room afterward very difficult. We came back from on Saturday and the floors were soaked. By check out the following day they were still not dry.
-
10.0avaliação de
Location, customer service, free breakfast, cleanliness
-
10.0avaliação de
Clean rooms and excellent staff Outside of building can benefit from some new paint or pressure washing. Outside doesn't show how nice and clean it is inside.
-
9.0avaliação de
Great, friendly, welcoming staff! Offered water and candy upon arrival, too. Lots of people staying here. Location marked down a bit due to being off I-95 passing thru. But lots of restaurants around. Everything higher than I expected. Parking circled building so at night my wife didn't feel safe going behind building. There were lights there but very few people.
-
10.0avaliação de
Ladies at from desk was very very nice.room was very clean.no noise sleep very well. I will stay there every time i am in Jacksonville. Thanks for service. No
-
8.0avaliação de
This guest did not leave comments about this hotel.
-
9.0avaliação de
This guest did not leave comments about this hotel.
-
9.0avaliação de
Convenient location. Clean. Cookies and fruity water in lobby a bonus!
-
1.0avaliação de
Location. I had heard that they finally remodeled their rooms. Plus they had a poster promoting their tie-in with West Elm. Not my room. dowdy as ever. Probably the worst thing was the blood stain on the sheets. Fortunately there was another bed. But each morning, I pulled back the bed to reveal the blood stain. But they never changed the sheets. First time I can remember I didn't tip. I took a pic
-
6.0avaliação de
Seemed very nice and staff was pleasant even for late night check in. The airconditioning did not work well and the ppl we were with saw cockroach on ceiling on 3rd floor. For this amount of money the a/c should have been running perfect.
-
9.0avaliação de
Price for quality - super nice staff!
-
9.0avaliação de
I'm appreciative of the room amenities at this hotel. A microwave and refrigerator are always added conveniences for my family when we're traveling leisurely. The complimentary breakfast, internet and parking are certainly ideal offers. While I have no complaints regarding my hotel stay, I would hope that you will provide local newspapers for your quests in addition to or in place of the USA Today and Wall Street Journal.
-
10.0avaliação de
Pristine. Helpful staff. Reasonable rates.
-
2.0avaliação de
The only nice thing to say about this hotel is the location. Very convenient. The free breakfast advertised was snacks not breakfast, they were small stale packaged muffins and granola bars. The room was not clean and had a terrible odor. We had to wait for over 20 minutes at the front desk to get checked in. The elevator shook.
-
4.0avaliação de
I called the courtesy desk and she brought me sheets and toothbrush right away and was very pleasant. Was not aware the hotel is under construction. The check in was at a little table right inside the door. Breakfast area was right behind that and in the morning was very crowded and people on top of each other, very hard to get what you needed.
-
1.0avaliação de
This guest did not leave comments about this hotel.
-
7.0avaliação de
Room was very Nice! When you walk into the main lobby a strong oder hits you. The rooms don't smell like this but you feel horrible for the staff that deals with it all day.
-
3.0avaliação de
Location. Yes,no water from 10:30 pm to 6:00 am, and garbage, stinking like bad diapers, left for hours opposite the elevator on my floor. The smell extended along the the whole floor. That put a damper on the entire experience
-
1.0avaliação de
It was very clean, even tho I booked the wrong location and couldn't change it the room itself was very nice! YES! Front desk! I was given a key to another couple room who I walked in on at 12am! They we're frightened so was I! Hotel Employee at the front desk so no problem and gave me a different. I couldn't sleep at all knowing what could've happen to me! I
-
3.0avaliação de
Location The first room we booked had a terrible mold/mildew problem and so I asked for another room. The second room was cleaner but not to the expectation of a 'Marriott'. I've stayed in other Springhill Suites and they were much cleaner and fresher.
-
7.0avaliação de
Front Desk Staff Elevator was broken twice during our stay.
-
7.0avaliação de
Service Bed was horrible
-
3.0avaliação de
Wet bar area in room. Both breakfast attendants for Sat and Sun (even though the one on Sunday was filling in from another property). 1) Shower had to run hot or not at all. 2) Shower wouldn't turn off all the way. 3) Bathroom sink lever wouldn't stay on unless it was wide open. 4) A/C-Noisy, freq cycles with 3 different sounds per cycle 5) Public bathroom always dirty for 2 days
-
7.0avaliação de
Nothing Noisy party in surrounding rooms. Hotel beginning to show it's age
-
1.0avaliação de
Great location Horrible smell everywhere! Pool closed in July!!
-
7.0avaliação de
Overall it was okay, but it was not like a three star hotel as advertised. Breakfast space was very congested. You can't even walk between the the tables and food was placed in a small area, so everything was congested.
-
3.0avaliação de
Friendly staff with outstanding breakfast each day. This hotel has a serious mold/mildew problem that cannot be ignored. The first and second floor have a strong odor of mold (similar to sewer gas). Our room also had the same smell though not as strong. It's unfortunate...
-
2.0avaliação de
Excellent location Hotel overbooked rooms on my arrival night. After traveling from West Virgina, AND prepaying for my room two months in advanced, I was denied a a room due to over booking. Returned EARLY the next day at this hotel to ensure my room was not sold.
-
6.0avaliação de
Location Room smelled at little like mold. Bathroom sink had a tub drain.
-
2.0avaliação de
The location. Beyond that this is the WORST 3 star hotel I've ever seen. The clerk was RUDE and said they couldn't give us another room because we used Priceline and paid a low price for the room. Everything! We were given the WORST room. Tub leaked and dripped all night, we asked for clean towels and staff was rude. Furniture worn, beds worn and uncomfortable. Refused our request for another room even though there were only a few booked.
-
8.0avaliação de
I gave a Fair rating on the bed comfort because you could tell the bed was old. It wasn't stable on the sides and you felt as if you could fall off the side. My husband and I moved into the middle and we did not feel as if we were in a King sized bed due to this. Other than that, the room was great. The walls are thin though, so make sure to bring your earplugs and use the fan. We heard EVERYTHING through the walls at all hours of the night. There were a few teams of college kids in town and they took over the hotel. In the morning, there was hardly any food left because of them and no place to sit. Once they were gone, it was fine.
-
8.0avaliação de
I only stayed one night but I enjoyed the hotel and front desk service. Upon entering my room, it was very clean; however, much later that night after being out all day, the room smelled of dampness. The breakfast was great- waffles, egg whites, sausage, pastries, cereal, etc- a great variety. The only problem was the wait. It was crowded that day and the breakfast staff could not accomodate the large crowd. We had to wait 20 minutes for them to bring more waffle batter. The location is great b/c it's close to several restaurants.Overall, I enjoyed the hotel and would stay again.
-
8.0avaliação de
The front desk personnel were friendly and we didn't need room service. The ladies working the breakfast shift were very gracious. We asked for a lower floor and stayed on first floor and we were a bit too close to the rear exit because the door slammed when people were going out.
-
8.0avaliação de
The hotel overall was pretty nice, what you would expect from the Marriott chain, however the management was a little rude, and the my mini refrig was broken took them a day to switch it out, and I had baby food/juice/milk with me. The room was comfortable.
-
10.0avaliação de
My husband and I stayed here for a family wedding. THe hotel was spotless. Very freindly staff.Front desk even called to check how we were and if we needed anything. Breakfast was very good. ALot of choices. Room was very clean. Would stay there again. Loved it.
-
10.0avaliação de
I was a Mayo patient and stayed here. Close proximity to St. Luke's hospital was a tremendous benefit. It takes a little bit longer to travel to the Clinic, but the stay here was worth it. Pretty good and healthy food choices within walking distance. The staff was phenomenal, and worked with me on modifying the length of my stay, etc...The facility was spotless. Management was incredible. I will definitely stay here again!!!
-
10.0avaliação de
Close to both Jacksonville's Mayo Clinic and St. Luke's Hospital for medical needs. Has over 20 restaurants within easy walking distance. Charles at the front desk helped us to get a better rate than we other wise would have.. Nice swimming pool.
-
10.0avaliação de
I was impressed with how clean the room was. Carpet did not smell. Very roomy, Comfortable bed. Clean sheets bathroom was very clean. I give it a 5 star. Highly recommended. For families nice pool.Good breakfast provided too. Will def. be a return customer. thanks
-
10.0avaliação de
Location, customer service, free breakfast, cleanliness
-
10.0avaliação de
Clean rooms and excellent staff Outside of building can benefit from some new paint or pressure washing. Outside doesn't show how nice and clean it is inside.
-
9.0avaliação de
Great, friendly, welcoming staff! Offered water and candy upon arrival, too. Lots of people staying here. Location marked down a bit due to being off I-95 passing thru. But lots of restaurants around. Everything higher than I expected. Parking circled building so at night my wife didn't feel safe going behind building. There were lights there but very few people.
-
10.0avaliação de
Ladies at from desk was very very nice.room was very clean.no noise sleep very well. I will stay there every time i am in Jacksonville. Thanks for service. No
-
8.0avaliação de
This guest did not leave comments about this hotel.
-
9.0avaliação de
This guest did not leave comments about this hotel.
-
9.0avaliação de
Convenient location. Clean. Cookies and fruity water in lobby a bonus!
-
9.0avaliação de
Price for quality - super nice staff!
-
9.0avaliação de
I'm appreciative of the room amenities at this hotel. A microwave and refrigerator are always added conveniences for my family when we're traveling leisurely. The complimentary breakfast, internet and parking are certainly ideal offers. While I have no complaints regarding my hotel stay, I would hope that you will provide local newspapers for your quests in addition to or in place of the USA Today and Wall Street Journal.
-
10.0avaliação de
Pristine. Helpful staff. Reasonable rates.
-
8.0avaliação de
I gave a Fair rating on the bed comfort because you could tell the bed was old. It wasn't stable on the sides and you felt as if you could fall off the side. My husband and I moved into the middle and we did not feel as if we were in a King sized bed due to this. Other than that, the room was great. The walls are thin though, so make sure to bring your earplugs and use the fan. We heard EVERYTHING through the walls at all hours of the night. There were a few teams of college kids in town and they took over the hotel. In the morning, there was hardly any food left because of them and no place to sit. Once they were gone, it was fine.
-
8.0avaliação de
I only stayed one night but I enjoyed the hotel and front desk service. Upon entering my room, it was very clean; however, much later that night after being out all day, the room smelled of dampness. The breakfast was great- waffles, egg whites, sausage, pastries, cereal, etc- a great variety. The only problem was the wait. It was crowded that day and the breakfast staff could not accomodate the large crowd. We had to wait 20 minutes for them to bring more waffle batter. The location is great b/c it's close to several restaurants.Overall, I enjoyed the hotel and would stay again.
-
8.0avaliação de
The front desk personnel were friendly and we didn't need room service. The ladies working the breakfast shift were very gracious. We asked for a lower floor and stayed on first floor and we were a bit too close to the rear exit because the door slammed when people were going out.
-
8.0avaliação de
The hotel overall was pretty nice, what you would expect from the Marriott chain, however the management was a little rude, and the my mini refrig was broken took them a day to switch it out, and I had baby food/juice/milk with me. The room was comfortable.
-
10.0avaliação de
My husband and I stayed here for a family wedding. THe hotel was spotless. Very freindly staff.Front desk even called to check how we were and if we needed anything. Breakfast was very good. ALot of choices. Room was very clean. Would stay there again. Loved it.
-
10.0avaliação de
I was a Mayo patient and stayed here. Close proximity to St. Luke's hospital was a tremendous benefit. It takes a little bit longer to travel to the Clinic, but the stay here was worth it. Pretty good and healthy food choices within walking distance. The staff was phenomenal, and worked with me on modifying the length of my stay, etc...The facility was spotless. Management was incredible. I will definitely stay here again!!!
-
10.0avaliação de
Close to both Jacksonville's Mayo Clinic and St. Luke's Hospital for medical needs. Has over 20 restaurants within easy walking distance. Charles at the front desk helped us to get a better rate than we other wise would have.. Nice swimming pool.
-
10.0avaliação de
I was impressed with how clean the room was. Carpet did not smell. Very roomy, Comfortable bed. Clean sheets bathroom was very clean. I give it a 5 star. Highly recommended. For families nice pool.Good breakfast provided too. Will def. be a return customer. thanks
-
7.0avaliação de
Room was very Nice! When you walk into the main lobby a strong oder hits you. The rooms don't smell like this but you feel horrible for the staff that deals with it all day.
-
7.0avaliação de
Front Desk Staff Elevator was broken twice during our stay.
-
7.0avaliação de
Service Bed was horrible
-
7.0avaliação de
Nothing Noisy party in surrounding rooms. Hotel beginning to show it's age
-
7.0avaliação de
Overall it was okay, but it was not like a three star hotel as advertised. Breakfast space was very congested. You can't even walk between the the tables and food was placed in a small area, so everything was congested.
-
5.0avaliação de
The location was good. There were plenty of places to eat. The staff was great. They chose to have the carpets and apolstry cleaned during our weekend stay. This made navigating the room afterward very difficult. We came back from on Saturday and the floors were soaked. By check out the following day they were still not dry.
-
1.0avaliação de
Location. I had heard that they finally remodeled their rooms. Plus they had a poster promoting their tie-in with West Elm. Not my room. dowdy as ever. Probably the worst thing was the blood stain on the sheets. Fortunately there was another bed. But each morning, I pulled back the bed to reveal the blood stain. But they never changed the sheets. First time I can remember I didn't tip. I took a pic
-
6.0avaliação de
Seemed very nice and staff was pleasant even for late night check in. The airconditioning did not work well and the ppl we were with saw cockroach on ceiling on 3rd floor. For this amount of money the a/c should have been running perfect.
-
2.0avaliação de
The only nice thing to say about this hotel is the location. Very convenient. The free breakfast advertised was snacks not breakfast, they were small stale packaged muffins and granola bars. The room was not clean and had a terrible odor. We had to wait for over 20 minutes at the front desk to get checked in. The elevator shook.
-
4.0avaliação de
I called the courtesy desk and she brought me sheets and toothbrush right away and was very pleasant. Was not aware the hotel is under construction. The check in was at a little table right inside the door. Breakfast area was right behind that and in the morning was very crowded and people on top of each other, very hard to get what you needed.
-
1.0avaliação de
This guest did not leave comments about this hotel.
-
3.0avaliação de
Location. Yes,no water from 10:30 pm to 6:00 am, and garbage, stinking like bad diapers, left for hours opposite the elevator on my floor. The smell extended along the the whole floor. That put a damper on the entire experience
-
1.0avaliação de
It was very clean, even tho I booked the wrong location and couldn't change it the room itself was very nice! YES! Front desk! I was given a key to another couple room who I walked in on at 12am! They we're frightened so was I! Hotel Employee at the front desk so no problem and gave me a different. I couldn't sleep at all knowing what could've happen to me! I
-
3.0avaliação de
Location The first room we booked had a terrible mold/mildew problem and so I asked for another room. The second room was cleaner but not to the expectation of a 'Marriott'. I've stayed in other Springhill Suites and they were much cleaner and fresher.
-
3.0avaliação de
Wet bar area in room. Both breakfast attendants for Sat and Sun (even though the one on Sunday was filling in from another property). 1) Shower had to run hot or not at all. 2) Shower wouldn't turn off all the way. 3) Bathroom sink lever wouldn't stay on unless it was wide open. 4) A/C-Noisy, freq cycles with 3 different sounds per cycle 5) Public bathroom always dirty for 2 days
-
1.0avaliação de
Great location Horrible smell everywhere! Pool closed in July!!
-
3.0avaliação de
Friendly staff with outstanding breakfast each day. This hotel has a serious mold/mildew problem that cannot be ignored. The first and second floor have a strong odor of mold (similar to sewer gas). Our room also had the same smell though not as strong. It's unfortunate...
-
2.0avaliação de
Excellent location Hotel overbooked rooms on my arrival night. After traveling from West Virgina, AND prepaying for my room two months in advanced, I was denied a a room due to over booking. Returned EARLY the next day at this hotel to ensure my room was not sold.
-
6.0avaliação de
Location Room smelled at little like mold. Bathroom sink had a tub drain.
-
2.0avaliação de
The location. Beyond that this is the WORST 3 star hotel I've ever seen. The clerk was RUDE and said they couldn't give us another room because we used Priceline and paid a low price for the room. Everything! We were given the WORST room. Tub leaked and dripped all night, we asked for clean towels and staff was rude. Furniture worn, beds worn and uncomfortable. Refused our request for another room even though there were only a few booked.
