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the only thing i liked was the view from the hotel and its location
The staff were very annoying and disrespectfull. We had a terrible welcome, the room wasnt ready for use, a lot of things were missing, especially in the bathroom. They didnt even read the comment I wrote on my reservation regarding requests about the minibar. When I asked why they didnt toke notice of my requirements, they said that they couldnt see anything, which is not true, because I used booking.com earlier with other hotels, and they never had problems with reading my requirements before my arrival. All in all, the only thing safed my trip to be a complete disaster was that I familiar with the city, because they couldnt guide me even about the hotel so forget about guiding tourists about the city. The staff were arrogant!!!
Location is very good, easy to cross the Bosphorus via boats. Quite and clean.
Breakfast could be better.
Nice Bosphorus view.
Staff is very friendly and helpfull, international orientated. They communicate very good so you don't have to ask twice for the same things and they remmeber name, roomnumber, type of car, just anything. excellent! Just opposite the ferryport adn a splendid view over Istanbul, hard to beat location.
The hotel itself is a bit ... tired. Breakfast is efficient, lunch fresh and very good. But please, kill the pigeons, they are drinking from and sitting in the pool everyday. Everyday a wedding is a bit much, great that it stops at 23.00 sharp.
The location was particularly good with easy access to public transport and ferries across the Bosporus
The cost of tea and coffee plus the mini-bar charges were extremely high. Wine with our evening meal started at over $30 per bottle for very average quality. We bought identical wine in local shops for a third of the hotel cost.
As condições variam de acordo com o tipo de quarto e o fornecedor.
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