Rydges Capital Hill

Prós: I was very disappointed with the service. I rang reception to ask for a luggage trolley and the receptionist staff said yes you can come and collect it from the reception area! That was a little ...

Contras: Service was terrible.

Prós: Almost none.

Contras: Outdated room (not just from design, but overall outdated. From 80s era aircon/heater thermostat, to power inlet that in literally on the floor). Strong odour in room, possibly from the carpet. ...

Prós: The food at the restaurant was nice

Contras: I lean found toenail clipping near the bed that were there on arrival, the was a gap on floor between bathroom door that everyone kept tripping on. Looked like room had been cheaply renovated - ...

Prós: The location is good

Contras: I have been a regular customer of Ridges and have always had an enjoyable experience but I will not return after this weekend trip.Since when did you have to pay a $50 a night security fee upfront ...

Contras: when we booked online we noted our time of arrival 1pm after driving for 5hours we arrived an hour early at 12noon ...only to be told we the family would have to wait 2 hours in foyer until being ...

Contras: No warning that there were extensive renovations going on - right over the room we were in. Not acceptable!! Top dollar for a construction zone - not acceptable!! Could not stay and had to find another last minute hotel. Will NEVER STAY THERE!!!