Red Roof Inn Jacksonville - Cruise Port

The place needs to be torn down and build back up.

Nothing

The staff is very rude n not professional at all. They didn't have my room available when I arrived and told me to wait outside until it was. I had been driving all night n was tired so I fell asleep waiting on them to get my room ready n then they called the cops on me for sleeping in my truck. They are very childish and do not treat their customers right by any means and the place was dirty and stink. I wouldn't stay their if you paid me to!!

The toilet seat was about to fall off. I booked this hotel because it was the cheapest in price, I got what I paid for. The staff was very pleasant, Donna at the front desk. The room was not dirty, but it didn’t seem clean either. It did suit my purposes, I was only there to sleep while my husband was in the hospital.

The toilet seat was about to fall off and I did see some water bugs in the bathroom. We stayed on the first floor and our room was semi-under ground.

They charged me for more nights then I stayed and still hasn't issued me a refund for the nights not stayed! Its been over a week now. And the place smelled like weed the whole time

Their service

The room was nice and clean and the bed was comfortable

The steel wheels to the room had a bad odor and it needed to be clean and my door needed fixing because you could see under it but other than that the room was nice