New Century Grand Hotel Hangzhou

Prós: Everything is good with room rate. Muslim food was not enough.

Contras: Breakfast is not good for Muslims guest.

Prós: The room was modern and spacious. More international items on breakfast as compared to other cities in China outside Shanghai

Contras: The front desk and phone didn't understand English properly. Resteraunts closed by 10. I ordered twice via Room service but 15 mins later they said item not available. Then same thing happened ...

Contras: Room service is not good i mean no food or else facility in room. Bed is too loose & discomfort. WiFi connection is too bad.

Prós: The room is good, just the building operation is a bit noisy on the neighbouring piece of the ground.

Contras: The breakfast room is too small for so many guests, and the staffs are not available to serve the foods for guests.

Prós: The room was spacious

Contras: Nothing

Prós: Staff was incredibly nice and helpful. Rooms was very clean and the breakfast was amazing. I really enjoyed my stay there and i don't really have anything to complain about, But i think is a ...

Contras: No airport shuttle! for this room rates, they should have one. Taxi charge 150rmb from the airport. Rooms are clean but very old-fashioned, this hotel looks tired. The tv was about at least 6 or 7 ...