Imagine Hotel & Resort Hakodate

Prós: Beautiful setting by the sea, friendly staff, good seafood dinner buffet

Contras: Old property, dirty carpets, old Onsen SPA facilities

Prós: Room is large, sea view is good, the hotel map drawing is warm for non-Japanese

Contras: Too far away from tram station, room with smoke smell, hotel is quite old

Prós: A receptionist welcomed us outside of the hotel and served a small welcome tea during check in which was very nice. The check in was very sufficient and helpful. The breakfast and dinner is served ...

Contras: The hotel and our bed room was not in a good condition. It needs to be refurbished. The paint is coming from the walls and there are stains in the carpet of our bed room. During meals there were ...

Contras: need English speaking staff...I wanted to arrange a taxi tour for 3 hours but didn't ask because of the non-English speaking staff.

Prós: Nothing in this hotel - not aware it's a spa resort

Contras: Not aware it's a spa hotel - not fit for tourist unless u are going for spa/relax trip. Hotel facing beach but the noise of the wave so loud that we cant sleep at night. Our room just near ...

Prós: The hotel staff are trying to be helpful although they can't speak English.

Contras: The hotel is tired. They still using air-conditional that i never seen before my whole life, room with key, safe box with key. The one and only ladies steam-bath is not functioning, the equipment in ...