Avaliações de hóspedes
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Todas as avaliações
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Casais
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Famílias
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Negócios
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Individuais
Avaliação geral
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8.4 "O atendimento é muito bom."9.2 "92% acharam
a equipe muito simpática ." 8.3 "83% acharamo atendimento muito profissional ." 8.2 "82% consideraram queo atendimento do restaurante foi um dos melhores ." 7.1 "O serviço de limpeza era ótimo , segundo 71%." -
8.4 "A localização é muito boa."9.4 "94%
gostaram dos bares e restaurantes nas proximidades ." 10.0 "100%gostaram da proximidade com pontos turísticos ." 10.0 "Fácil de chegar de carro , segundo 100%." -
7.1 "Bom café da manhã."
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6.1 "A comida é mediana."6.3 "Apenas 63% ficaram
satisfeitos com o menu ." 6.4 "64% acharama experiência gastronômica razoável ." -
5.0 "Limpeza mediana."4.2 "58% consideraram que
estava bastante sujo ." 1.0 "Piscina suja , segundo 90%." 4.3 "57% afirmaram que obanheiro era sujo ." -
4.9 "Os quartos não são bons."2.2 "78% consideraram que a
a manutenção era fraca ." 3.3 "67%reclamaram do banheiro ." 1.0 "Para 90%, osquartos pareciam antigos ." 0.4 "96% tiveramproblemas com a mobília ." 2.0 "80% tiveramproblemas com o chuveiro ." 1.1 "O ar condicionado foi criticado por 89%." 1.3 "87% consideraram quea TV estava abaixo da média ." 4.3 "57% afirmaram que obanheiro era sujo ." -
4.3 "Não muito confortável."2.2 "78% consideraram
muito barulhento ." 1.1 "O ar condicionado foi criticado por 89%." -
3.8 "Comodidades ruins."3.9 "61%acharam que o
prédio não era agradável ." 2.8 "Para 72%, olobby de entrada era inferior à média ." 1.7 "83% consideraram queas instalações precisavam ser atualizadas ." 0.9 "91%reclamaram do elevador ." -
3.7 "A atmosfera não era boa."1.4 "86%
criticaram a falta de estilo do hotel ." 2.8 "Para 72%, olobby de entrada era inferior à média ."
Avaliação geral
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8.3 "O atendimento é muito bom."9.2 "92% acharam
a equipe muito simpática ." -
8.0 "A localização é muito boa."
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7.1 "Bom café da manhã."
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6.3 "A comida é mediana."
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5.9 "Custo-benefício mediano."6.6 "
O preço do café da manhã era razoável , segundo 66%." -
5.0 "Os quartos são razoáveis."3.3 "67%
reclamaram do banheiro ." 1.0 "O ar condicionado foi criticado por 90%." -
4.6 "Não muito limpo."3.6 "64% consideraram que
estava bastante sujo ." -
4.2 "Não muito confortável."2.2 "78% consideraram
muito barulhento ." 1.0 "O ar condicionado foi criticado por 90%." -
3.7 "A atmosfera não era boa."1.2 "88%
criticaram a falta de estilo do hotel ." -
3.3 "Comodidades ruins."3.3 "67%acharam que o
prédio não era agradável ."
Avaliação geral
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8.4 "A localização é muito boa."
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8.4 "O atendimento é muito bom."7.0 "70% afirmaram que
a equipe da recepção era ótima ." -
6.9 "O café da manhã é ruim."
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6.1 "A comida é mediana."
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5.8 "Custo-benefício mediano."
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4.6 "Não muito limpo."4.9 "51% afirmaram que
os quartos estavam sujos ." -
4.1 "Os quartos não são bons."4.9 "51% afirmaram que
os quartos estavam sujos ." 2.5 "75% consideraram que aa manutenção era fraca ." 3.1 "69%reclamaram do banheiro ." -
4.1 "Não muito confortável."1.9 "81% consideraram
muito barulhento ." -
3.5 "A atmosfera não era boa."1.4 "86%
criticaram a falta de estilo do hotel ." -
3.4 "Comodidades ruins."3.4 "66%acharam que o
prédio não era agradável ."
Avaliação geral
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8.2 "O atendimento é muito bom."9.3 "93% acharam
a equipe muito simpática ." 7.0 "70% afirmaram quea equipe da recepção era ótima ." -
5.7 "A comida é mediana."
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4.4 "Os quartos não são bons."1.8 "82% consideraram que a
a manutenção era fraca ." -
4.0 "Não muito confortável."
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3.8 "Comodidades ruins."3.6 "64%acharam que o
prédio não era agradável ." -
3.7 "A atmosfera não era boa."1.2 "88%
criticaram a falta de estilo do hotel ."
Avaliação geral
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8.6 "A localização é muito boa."
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8.4 "O atendimento é muito bom."9.3 "93% acharam
a equipe muito simpática ." -
5.1 "Os quartos são razoáveis."
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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6.0avaliação de
Location Old, worn and has not been upgraded for decades. I have stayed at many other Hyatt Regency's in the past that put this place to shame.
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5.1avaliação de
Location, good bed, comfortable room Blinds were ratty and torn, clock had not been set to daylight time and I almost missed my meeting, hotel is showing its age
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6.2avaliação de
Comfortable beds First room we stayed at smelled like a smoking lounge. They moved us to a different room and that room had mold on the ceiling. It was late and we already moved rooms once so we just stayed and slept. The next morning the rooms next to us had a large family with kids and at around 8am we could hear them yelling and running around the halls. Then around 8:30 a baby in one of those rooms started wailing and didn't stop for about half an hour. How we the other part of our group that stayed on another floor enjoyed their room and felt They had a good nights rest.
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4.0avaliação de
bar, waitstaff, maintenance and housecleaning staff members were absolutely amazing, generous and good at their jobs. the four people I interacted with at the front desk were immature, unable to address a simple issue, and accused me of lying about pre-paying my hotel reservation online. on, and THEN charged me, even after speaking directly with the booking agent who confirmed I'd already paid for the one night in the hotel. absolutely ridiculous.
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5.1avaliação de
The 25 floor bldg had 3 elevators only 1 of which worked. Service was slow Car valet gave incomplete information
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5.4avaliação de
booking the hotel was easy and fast. Overnight parking was $4 and you could come and go as you pleased. The room seemed outdated and very dark. Even if it was clean, because it was so dark, it looked dingy. There were no comforters in the bed, which I was ok with but it was not at all what I was expecting. Specially after reading other reviews and for the price, I feel like I stayed at a different hotel then what was described online.
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9.7avaliação de
Especially at the restaurant
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4.8avaliação de
It's in a good location, and parking is pretty cheap. The 3 different pillows on the King bed is the worst sleeping arrangement I ever can across. They gave one almost normal frumpy pillow, and 2 smaller almost like sofa pillows of various firmness. I don't know why: but I just can't sleep well trying to sleep on sofa size pillows. Regular hotels give you 4 full size pillows: that works why can't Hyatt do that? The room temperatures vary widely between blistering hot and freezing cold. The air conditioner makes noises like you wouldn't believe. The walls are poorly insulated from sound: whoever was in the next room pulled a noisy all nighter which made it very difficult to get a good nights rest. All my problems getting rest made it very difficult for me get my business stuff done during the day. There is a insufficient amount of elevators for the amount of people that can be in the hotel at any given time. There was a wedding going on: and on average it would like around 30 minutes to get from the car to your room. The parking system is a big pain because you have to take your ticket to the front desk and get it validated every time you come and go from the parking lot.
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4.0avaliação de
Toilet leaked, shower screamed and stains on carpet, blinds were broken
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3.7avaliação de
The pillows were soft. Our room was horrible. The cable was staticky with limited options. The shower tub was clogged so after coming up from a horrible pool experience wet and cold I got in to shower and the shower was not draining. We had to wait 20 minutes, wet, for maintenance to come and fix the drain. The bed had a blanket with a huge brown stain and we complained about that to. The view was horrible, especially for the price we paid.
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10.0avaliação de
I like the hotel service. Very good !
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6.0avaliação de
The staff was pretty nice. We were given a room with an adjoining door (which I've learned my lesson to specifically ask not to have a room with one of these at check-in) with pretty loud neighbors. No problems switching rooms to an end room. Outdated decor but clean room and comfortable bed. Oh, and an empty fridge that is not stuffed with overpriced food and drinks is a nice touch. Wifi is $10 a day! Rip off! I guess that's why the room itself was cheap. Also, my boyfriend left a suit and several shirts hanging in the closet. He lives out of town, so I tried contacting the hotel for several days. Every time I got connected to their Lost and Found, no one ever picked up which was pretty frustrating. I finally just went to pick up the clothes, and they were handed to me crumpled in a trash bag. That was a tad unprofessional.
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6.0avaliação de
Location Old, worn and has not been upgraded for decades. I have stayed at many other Hyatt Regency's in the past that put this place to shame.
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5.1avaliação de
Location, good bed, comfortable room Blinds were ratty and torn, clock had not been set to daylight time and I almost missed my meeting, hotel is showing its age
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6.2avaliação de
Comfortable beds First room we stayed at smelled like a smoking lounge. They moved us to a different room and that room had mold on the ceiling. It was late and we already moved rooms once so we just stayed and slept. The next morning the rooms next to us had a large family with kids and at around 8am we could hear them yelling and running around the halls. Then around 8:30 a baby in one of those rooms started wailing and didn't stop for about half an hour. How we the other part of our group that stayed on another floor enjoyed their room and felt They had a good nights rest.
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4.0avaliação de
bar, waitstaff, maintenance and housecleaning staff members were absolutely amazing, generous and good at their jobs. the four people I interacted with at the front desk were immature, unable to address a simple issue, and accused me of lying about pre-paying my hotel reservation online. on, and THEN charged me, even after speaking directly with the booking agent who confirmed I'd already paid for the one night in the hotel. absolutely ridiculous.
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5.1avaliação de
The 25 floor bldg had 3 elevators only 1 of which worked. Service was slow Car valet gave incomplete information
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5.4avaliação de
booking the hotel was easy and fast. Overnight parking was $4 and you could come and go as you pleased. The room seemed outdated and very dark. Even if it was clean, because it was so dark, it looked dingy. There were no comforters in the bed, which I was ok with but it was not at all what I was expecting. Specially after reading other reviews and for the price, I feel like I stayed at a different hotel then what was described online.
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4.8avaliação de
It's in a good location, and parking is pretty cheap. The 3 different pillows on the King bed is the worst sleeping arrangement I ever can across. They gave one almost normal frumpy pillow, and 2 smaller almost like sofa pillows of various firmness. I don't know why: but I just can't sleep well trying to sleep on sofa size pillows. Regular hotels give you 4 full size pillows: that works why can't Hyatt do that? The room temperatures vary widely between blistering hot and freezing cold. The air conditioner makes noises like you wouldn't believe. The walls are poorly insulated from sound: whoever was in the next room pulled a noisy all nighter which made it very difficult to get a good nights rest. All my problems getting rest made it very difficult for me get my business stuff done during the day. There is a insufficient amount of elevators for the amount of people that can be in the hotel at any given time. There was a wedding going on: and on average it would like around 30 minutes to get from the car to your room. The parking system is a big pain because you have to take your ticket to the front desk and get it validated every time you come and go from the parking lot.
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4.0avaliação de
Toilet leaked, shower screamed and stains on carpet, blinds were broken
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3.7avaliação de
The pillows were soft. Our room was horrible. The cable was staticky with limited options. The shower tub was clogged so after coming up from a horrible pool experience wet and cold I got in to shower and the shower was not draining. We had to wait 20 minutes, wet, for maintenance to come and fix the drain. The bed had a blanket with a huge brown stain and we complained about that to. The view was horrible, especially for the price we paid.
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6.0avaliação de
The staff was pretty nice. We were given a room with an adjoining door (which I've learned my lesson to specifically ask not to have a room with one of these at check-in) with pretty loud neighbors. No problems switching rooms to an end room. Outdated decor but clean room and comfortable bed. Oh, and an empty fridge that is not stuffed with overpriced food and drinks is a nice touch. Wifi is $10 a day! Rip off! I guess that's why the room itself was cheap. Also, my boyfriend left a suit and several shirts hanging in the closet. He lives out of town, so I tried contacting the hotel for several days. Every time I got connected to their Lost and Found, no one ever picked up which was pretty frustrating. I finally just went to pick up the clothes, and they were handed to me crumpled in a trash bag. That was a tad unprofessional.
