Avaliações de hóspedes
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Todas as avaliações
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Casais
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Famílias
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Negócios
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Individuais
Avaliação geral
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9.8 "Local maravilhoso."9.6 "96% consideraram ser
fácil chegar à estação de trem ." 10.0 "100%gostaram da proximidade com pontos turísticos ." 10.0 "100%gostaram da proximidade dos locais para fazer compras ." 10.0 "Fácil acesso ao centro da cidade , segundo 100%." -
9.2 "O atendimento é de primeira."9.7 "97% acharam
a equipe muito simpática ." 9.4 "94% acharamo atendimento muito profissional ." 7.8 "78% afirmaram quea equipe da recepção era ótima ." 10.0 "100% disseram que oserviço de concierge foi incrível ." 7.1 "71% ficaramsatisfeitos com o serviço de quarto ." 7.5 "75% consideraram queo atendimento do restaurante foi um dos melhores ." -
8.0 "Os quartos são muito bons."9.8 "98% acharam
a vista era agradável ." 7.6 "76% afirmaram queos quartos estavam limpos ." -
6.5 "O café da manhã é ruim."
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5.6 "A internet é mais ou menos."
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3.5 "Custo-benefício abaixo da média."0.0 "100% disseram que o
café da manhã era muito caro ."
Avaliação geral
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9.8 "Local maravilhoso."10.0 "100%
gostaram da proximidade com pontos turísticos ." 9.6 "96% consideraram serfácil chegar à estação de trem ." -
9.1 "O atendimento é de primeira."9.8 "98% acharam
a equipe muito simpática ." 9.4 "94% acharamo atendimento muito profissional ." 7.5 "75% afirmaram quea equipe da recepção era ótima ." -
8.2 "Os quartos são muito bons."9.8 "98% acharam
a vista era agradável ." 7.1 "71% afirmaram queos quartos estavam limpos ." -
7.5 "O bar é bom."
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7.3 "Boa limpeza."7.1 "71% afirmaram que
os quartos estavam limpos ." -
6.0 "O café da manhã é ruim."
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5.4 "A internet é mais ou menos."
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3.5 "Custo-benefício abaixo da média."0.0 "100% disseram que o
café da manhã era muito caro ."
Avaliação geral
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9.8 "Local maravilhoso."9.3 "93% consideraram ser
fácil chegar à estação de trem ." -
9.2 "O atendimento é de primeira."9.7 "97% acharam
a equipe muito simpática ." -
7.5 "Os quartos são bons."9.7 "97% acharam
a vista era agradável ." 7.6 "76% afirmaram queos quartos estavam limpos ." -
6.3 "O café da manhã é ruim."
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5.7 "Conforto mediano."5.7 "Apenas 57% afirmaram que
os quartos eram suficientemente grandes ." 5.8 "As camas foram consideradas aceitáveis por 58%." -
3.7 "Custo-benefício abaixo da média."
Avaliação geral
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9.8 "Local maravilhoso."
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9.2 "O atendimento é de primeira."9.6 "96% acharam
a equipe muito simpática ." -
8.4 "A atmosfera era boa."9.4 "94%
gostaram do ambiente agradável ." -
8.1 "Os quartos são muito bons."9.8 "98% acharam
a vista era agradável ." -
6.7 "O café da manhã é ruim."
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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8.0avaliação de
Location Price
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9.7avaliação de
Staff House keeping in the room was lacking. Floors not swept good and sink had toothpaste from previous day in it.
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6.7avaliação de
Very comfortable room, nice customer service, good lake view.
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7.0avaliação de
close to the city and confortable hotel
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7.7avaliação de
The location could not be beat No. When we discovered that our room AC was not working, we called and the moved us to another room.
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7.7avaliação de
I think the staff are very friendly,proffecianal and helpful. The porters were so nice which I think is very important as they are the first people you meet when you reach a hotel let alone when you are in a different country. The concierage I can not explain how polite and profecianal he was. Every thing was perfect NO
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6.0avaliação de
The location was very confenient for sight seeing and shopping. Service was good but nothing special. It was too outdated.
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8.0avaliação de
great hotel -elegant and comfortable rooms, centrally located, great restaurant and bar, ambience
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6.6avaliação de
The location was excellent. The hotel is very expensive. It is rated a 5 star, but I would consider it 4. The carpets in the stairway was worn and the room was fairly small.
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8.0avaliação de
water, fruit in room and lobby, location, helpful, friendly staff, train city tour in front of hotel
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6.4avaliação de
The proximity to all places of interest in Luzern and the view from room. Professionalism of hotel staff and helpfullnes. Nothing really.
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6.4avaliação de
Beautifully designed interiors, just expensive! lack of luggages carriers on arrival, but it was a holiday weekend
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8.0avaliação de
Location Price
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9.7avaliação de
Staff House keeping in the room was lacking. Floors not swept good and sink had toothpaste from previous day in it.
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8.0avaliação de
great hotel -elegant and comfortable rooms, centrally located, great restaurant and bar, ambience
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8.0avaliação de
water, fruit in room and lobby, location, helpful, friendly staff, train city tour in front of hotel
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6.7avaliação de
Very comfortable room, nice customer service, good lake view.
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7.0avaliação de
close to the city and confortable hotel
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7.7avaliação de
The location could not be beat No. When we discovered that our room AC was not working, we called and the moved us to another room.
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7.7avaliação de
I think the staff are very friendly,proffecianal and helpful. The porters were so nice which I think is very important as they are the first people you meet when you reach a hotel let alone when you are in a different country. The concierage I can not explain how polite and profecianal he was. Every thing was perfect NO
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6.6avaliação de
The location was excellent. The hotel is very expensive. It is rated a 5 star, but I would consider it 4. The carpets in the stairway was worn and the room was fairly small.
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6.0avaliação de
The location was very confenient for sight seeing and shopping. Service was good but nothing special. It was too outdated.
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6.4avaliação de
The proximity to all places of interest in Luzern and the view from room. Professionalism of hotel staff and helpfullnes. Nothing really.
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6.4avaliação de
Beautifully designed interiors, just expensive! lack of luggages carriers on arrival, but it was a holiday weekend
