Hotel Pension Lumes

The buffet breakfast and location Carpeting old and worn

Proximity to everything Vienna has to offer bathroom

The location is excellent. Apartment 8 was roomy. An apartment for four was equiped with only three chairs in the kitchen. The CD player did not work. The curtains were thin with a walkway immediately outside. The covers on the bed were the worst I have experienced anywhere in Europe. I booked for a short-stay hotel, but the apartment was never cleaned and then we were charged a cleaning fee! This was explained as a "holiday home" custom, but that is not what I booked.

Very poor staffing on reception. I needed to book a taxi at 18.30 but there was no one on reception to help. I was checking out at 6.30 but there was no one to check me out. Onl that ne of our party was staying until midday we would have had to leave without checking out.....through no fault of ours

Nothing special. It is just close to the center. How can it be that this hotel is a 4 stars hotel?

Perfect location No