Hotel Do Carmo

Despite all the problems caused by recent flooding, the hotel was operating normally and we found the staff to be very friendly and helpful.

The swimming pool area, which needs renovation has excellent views of Funchal and is amazingly peaceful considering how noisy the bedrooms are. We were kept awake most nights by the arguments going on in the street and in the apartment block opposite. One argument went on for at least 5 hours with shouting and slamming of doors.The beds had plastic sheeting on the mattresses which made them both noisy and sweaty.The breakfast 'buffet'was both limited and not very good quality. Some of the fruit was there all week slowly rotting.The phone in the lift had been mended with sellotape.

Location of the hotel - it was really in the heart of the city. That hotel has not seen any renovation from establishing times - especially bathroom was awful! Staff (except one person) or didn't speak English or refused even simplest asks for help and support during the staying there.

Near to the centre but could be noisy. Hotel seemed efficient in administration, but lacked commitment to hospitality. Furnishing and decorof hotel distinctly tired.

the staff was very nice and willing to answer questions the bed was truly orribile