Avaliações de hóspedes
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Todas as avaliações
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Casais
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Famílias
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Negócios
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Individuais
Avaliação geral
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9.7 "Local maravilhoso."10.0 "100% consideraram ser
fácil chegar à estação de trem ." 10.0 "Fácil acesso ao centro da cidade , segundo 100%." 8.1 "Ótimo estacionamento , segundo 81%." 9.7 "97%gostaram da proximidade com pontos turísticos ." 9.5 "95%gostaram da proximidade dos locais para fazer compras ." 8.7 "Fácil de chegar de carro , segundo 87%." 10.0 "100%gostaram dos bares e restaurantes nas proximidades ." 10.0 "Próximo de transportes públicos , segundo 100%." -
9.0 "Perfeitamente limpo."8.8 "88% afirmaram que
os quartos estavam limpos ." 9.6 "96% consideraramque estava limpo ." -
8.8 "O atendimento é muito bom."9.7 "97% acharam
a equipe muito simpática ." 8.1 "81% afirmaram quea equipe da recepção era ótima ." 7.7 "77% acharamo atendimento muito profissional ." 8.6 "86% consideraram queo atendimento do restaurante foi um dos melhores ." 8.1 "81% ficaramsatisfeitos com o serviço de quarto ." -
8.6 "O café da manhã é bom."7.3 "73% ficaram
satisfeitos com o preço do café da manhã ." -
7.1 "Os quartos são bons."7.2 "72% consideraram que
os quartos eram espaçosos ." 8.8 "88% afirmaram queos quartos estavam limpos ." 9.8 "98% consideraram que osquartos eram modernos ." 7.2 "72% gostaram dobanheiro espaçoso ." 8.4 "84%gostaram da mobília ." -
5.7 "A internet é mais ou menos."
Avaliação geral
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9.7 "Local maravilhoso."10.0 "100% consideraram ser
fácil chegar à estação de trem ." 8.1 "Ótimo estacionamento , segundo 81%." 9.8 "98%gostaram da proximidade com pontos turísticos ." 10.0 "Fácil acesso ao centro da cidade , segundo 100%." 10.0 "Próximo de transportes públicos , segundo 100%." -
8.8 "O café da manhã é bom."
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8.8 "O atendimento é muito bom."8.0 "80% acharam
o atendimento muito profissional ." 8.3 "83% afirmaram quea equipe da recepção era ótima ." 8.6 "86% consideraram queo atendimento do restaurante foi um dos melhores ." -
6.8 "Os quartos são razoáveis."7.0 "70% ficaram
satisfeitos com o banheiro ." 6.1 "As camas foram consideradas aceitáveis por 61%." 6.3 "Apenas 63% acharam ochuveiro ok ." 6.4 "Apenas 64% consideraram que oar condicionado era razoável ." -
5.9 "A internet é mais ou menos."
Avaliação geral
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9.6 "Local maravilhoso."10.0 "100% consideraram ser
fácil chegar à estação de trem ." 9.8 "98%gostaram da proximidade com pontos turísticos ." 10.0 "Fácil acesso ao centro da cidade , segundo 100%." 7.8 "Ótimo estacionamento , segundo 78%." -
8.7 "O café da manhã é bom."
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8.3 "O atendimento é muito bom."9.6 "96% acharam
a equipe muito simpática ." 8.0 "80% afirmaram quea equipe da recepção era ótima ." 7.3 "73% acharamo atendimento muito profissional ." -
6.9 "Os quartos são razoáveis."6.6 "Para 66%, o
banheiro era razoável ." 6.0 "As camas foram consideradas aceitáveis por 60%." 5.4 "Apenas 54% consideraram que oar condicionado era razoável ."
Avaliação geral
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8.9 "O atendimento é muito bom."
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6.5 "Os quartos são razoáveis."
Avaliação geral
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9.7 "Local maravilhoso."10.0 "100% consideraram ser
fácil chegar à estação de trem ." -
9.0 "O atendimento é de primeira."9.8 "98% acharam
a equipe muito simpática ." 8.2 "82% afirmaram quea equipe da recepção era ótima ." -
9.0 "Perfeitamente limpo."8.8 "88% afirmaram que
os quartos estavam limpos ." -
7.9 "Bom café da manhã."
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7.3 "Os quartos são bons."8.8 "88% afirmaram que
os quartos estavam limpos ."
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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8.0avaliação de
Very clean rooms and excellent lighting in room. Printed boarding passes for return flight home. We liked everything.
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5.7avaliação de
The Hotel has an excellent location, next to the train station and at walking distance to the city center. Staff was extremely friendly and helpful. Breakfast was excellent and on this morning even already available as from 05.00 especially for the participants of the Luzern (half) marathon. Room was sober and not very big for three persons. TV en roof lamp were not working and towels could well serve a facial scrub. Wake-up call service through telephone system was not adjusted to winter time and consequently we were waken-up one hour too early. I would have expected more paying EUR 230 for one night in a four star hotel. Also paying for the use of the internet through a laptop made before the first world war was a pity.
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7.7avaliação de
Great location, centre of Lucerne across the road from the train station. Easy walk to lake, restaurants and all the main tourist sites in town. Friendly and helpful staff. Tourist office across the road in the train station building was fantastic, very friendly and helpful with advice and bookings.
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7.0avaliação de
Hotel staff was very pleasant & helpful. Location was good, restaurant was very good. No
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6.7avaliação de
Staff
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6.4avaliação de
The hotel food was excellent
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4.0avaliação de
No comments except for the ease of access from the train station. Itz a 4 star hotel but does not have a simple water kettle. Bath towels are very small. Also the manager lady was not friendly even though the staffs were. Can stay in better hotels for the same price. 4 star rating needs a complete review.
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6.8avaliação de
Location was excellent, very near the train station. Comfortable room and lovely soft bedding. Bath towels were rather small and thin considering it is a 4 star hotel. Also, shower head too low in shower and shower screen leaked somewhere meaning water went all over the bathroom floor. I would stay there again though.
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6.4avaliação de
Staff very helpful and friendly. Good location.
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7.6avaliação de
Room size, bed/linen comfort, bathroom size (wellness room), Bellini Restaurant in the hotel...very good breakfast and dinner. Children's playground/park next to the hotel and cafe were perfect.. Location for sightseeing and transportation is excellent! The Terrace on the roof is closed and not accesible.
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7.7avaliação de
Great location, centre of Lucerne across the road from the train station. Easy walk to lake, restaurants and all the main tourist sites in town. Friendly and helpful staff. Tourist office across the road in the train station building was fantastic, very friendly and helpful with advice and bookings.
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7.0avaliação de
Hotel staff was very pleasant & helpful. Location was good, restaurant was very good. No
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6.7avaliação de
Staff
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6.8avaliação de
Location was excellent, very near the train station. Comfortable room and lovely soft bedding. Bath towels were rather small and thin considering it is a 4 star hotel. Also, shower head too low in shower and shower screen leaked somewhere meaning water went all over the bathroom floor. I would stay there again though.
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7.6avaliação de
Room size, bed/linen comfort, bathroom size (wellness room), Bellini Restaurant in the hotel...very good breakfast and dinner. Children's playground/park next to the hotel and cafe were perfect.. Location for sightseeing and transportation is excellent! The Terrace on the roof is closed and not accesible.
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5.7avaliação de
The Hotel has an excellent location, next to the train station and at walking distance to the city center. Staff was extremely friendly and helpful. Breakfast was excellent and on this morning even already available as from 05.00 especially for the participants of the Luzern (half) marathon. Room was sober and not very big for three persons. TV en roof lamp were not working and towels could well serve a facial scrub. Wake-up call service through telephone system was not adjusted to winter time and consequently we were waken-up one hour too early. I would have expected more paying EUR 230 for one night in a four star hotel. Also paying for the use of the internet through a laptop made before the first world war was a pity.
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6.4avaliação de
The hotel food was excellent
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4.0avaliação de
No comments except for the ease of access from the train station. Itz a 4 star hotel but does not have a simple water kettle. Bath towels are very small. Also the manager lady was not friendly even though the staffs were. Can stay in better hotels for the same price. 4 star rating needs a complete review.
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6.4avaliação de
Staff very helpful and friendly. Good location.
