Hilton Myrtle Beach Resort

Beach front

Beach front Shuttle bus Music by the pool

When I called the hotel, they put me on hold for at least 10 mins only to hang up after. I called multiple times and no luck. The room was not made up well. There were bunch of hair in the shower and floor. The hotel couldn't even provide complimentary water when you paid $250 a night? Are you kidding me? You gotta paid $3.95 per bottle. Ridiculous! Upon checking in, I was asked for a credit card. The receptionist didn't tell me a thing why she needed it for. My credit card company sent me an email of a transaction of $50 from the hotel. When I asked the front desk, no one knew. I got charged again the next day. No one knew again and said wait for a couple of days. Upon checking out, the lady said oh it shouldn't have been there to charge you. I said so why it happened. She sid it must have been for an accidental charge. I said I traveled a lot but never experience this before where the front didn't inform upon checking in. She didn't even apologize just saying both charges would eventually come off. Beach chairs and umbrellas cost $40 for rent. So bring your own if you don't wanna pay for them.

Okay for the money, but definitely better options

Great rate, right on the beach. Nice pool and good food. Security. Staff was accommodating and friendly. Starbucks in lobby.

Rooms need renovating. I've stayed in motels nicer than our room. Carpet is old, no TV remote in the room, bathroom was mediocre at best. There definitely needs to be an adult only area at the pool. We frequently found ourselves relaxing in the jacuzzi only to be disturbed by a group of kids. Shuttle service to and from the airport would have been nice too to save yourself from a $30 Uber.