Grecotel Pallas Athena

The hotel itself was lovely, a really nice breakfast with friendly staff

A daily bottle of the water in the room would of been nice, and sadly..... The location of the hotel is AWFUL. I am just back from a 5 night stay, and felt increasingly unsafe walking around outside by the hotel, and generally anywhere which wasn't in exact sight seeing location. By the 3rd night, after seeing a pick pocketer going into a ladies bag just to the right of the hotel, I did not feel comfortable going outside in the dark, and we were back early in day light hours. The area on the streets is filthy, grafeffti everywhere, just very unnerving. The metro was equally as AWFUL, men loitering everywhere, watching you, making you feel very intimidated, therefore we had to get a taxi back to the airport at double the cost of the metro. A real shame as the hotel itself was great, but feeling so unsafe in the area outside by it, I could not recommend going back to Athens or this hotel. I have been to cities all over the world and never felt as unsafe and intimidated as I did here sadly.

The doormen were very friendly and helpful with directions and attaining a taxi. The location of the hotel was very good, easy to walk to places. Breakfast was good with a wide choice.

The view was a derelict building with cardboard boxes. The shower didn't work properly, had to use the extension shower head rather than the main unit. Beds were average but defenitely not what you expect from a 5 star hotel. The hotel messed up my booking and charged me upon arrival. This was poor for two reasons, one it was a gifted holiday for my birthday, and my family thought it had already been paid for, my family tried adjusting the length of my stay because I needed one day less in Athens but they said it can't be done as the payment had gone out, which is a lie because the payment obviously had not been taken so they made me pay for an extra day I wasn't there for. They picked me up from the hotel but charged more than what a normal can would do (40 euro standard rate) but you do get a drink in the car. Really disappointed when checking out to find a random 6 euro (3 a night) charge due to "tax".