Blu Hotels Senales

The location is ideal and provided good access to the mountains and surrounding activities.

The rooms were extremely worn and out-dated. One of our rooms had a kitchen with refrigerator, but it had all be disconnected. Everything in the rooms needs to be updated/renovated. No water kettle included in the room.

Great location!! Very close amazing slopes.

Aweful staff; not helpful, lazy; also they knew we were trying to park our car when we arrived in the evening - told us to park it near a facility around the hotel. Took us about 10 minutes to park the car; and then when we came back to the hotel they told us ‘you need to put a special tag-paper in your car so that we know you can park for free’. Had to get out again another 10 minutes. Internet was not working well at all. You had to reconnect constantly. The toilet seat was broken in our room, we asked multiple times to get it fixed and no one ever came to fix. Oh and breakfast.... the coffee tastes like dirt. For a country that prides itself for making coffee, this coffee was powder coffee that came out of a machine. Simply not good! The temperature could not fixed. Simply too hot, we had to open a room to have some fresh air. In a time of climate change to have such an unsustainable heating system, is a crime!!

Good location

Unfair prices of additional services (sauna, towels at the swimming pool, drinks including water at dinner) that were not mentioned during booking process