Avaliações de hóspedes
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Todas as avaliações
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Casais
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Famílias
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Negócios
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Individuais
Avaliação geral
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8.5 "A localização é muito boa."10.0 "100%
gostaram da proximidade da praia ." 10.0 "100%gostaram dos bares e restaurantes nas proximidades ." 10.0 "100%gostaram da proximidade dos locais para fazer compras ." 9.3 "93%gostaram da proximidade com pontos turísticos ." -
6.3 "O café da manhã é ruim."
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4.8 "O atendimento está abaixo da média."1.9 "81%
não gostaram da gerência ." -
4.8 "A internet é fraca."4.9 "51% disseram que a
qualidade do Wi-Fi era ruim ." -
4.5 "Custo-benefício abaixo da média."
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3.8 "O bar é desagradável."
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3.4 "Os quartos não são bons."2.6 "74%
reclamaram do banheiro ." 0.5 "95% afirmaram queos quartos eram pequenos ." 2.7 "73% afirmaram queos quartos estavam sujos ." 3.7 "63% não gostaram dascamas desconfortáveis ." 0.7 "93% consideraram que aa manutenção era fraca ." 4.0 "O ar condicionado foi criticado por 60%." 2.9 "71% tiveramproblemas com a mobília ." 2.1 "79% tiveramproblemas com o chuveiro ." 0.3 "97%criticaram o banheiro por ser pequeno ." 2.4 "Para 76%, osquartos pareciam antigos ." 1.6 "84% afirmaram que obanheiro era sujo ." 4.8 "52% ficaramdecepcionados com o minibar ." 3.2 "68% consideraram quea TV estava abaixo da média ."
Avaliação geral
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8.5 "A localização é muito boa."10.0 "100%
gostaram da proximidade da praia ." 10.0 "100%gostaram dos bares e restaurantes nas proximidades ." -
5.0 "O atendimento é razoável."5.2 "Apenas 52% acharam
a equipe suficientemente simpática ." 5.7 "57% afirmaram quea equipe da recepção era razoável ." 6.2 "62% acharamo atendimento profissional ." 5.6 "O serviço de limpeza era razoável , segundo 56%." -
4.2 "Custo-benefício abaixo da média."
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3.7 "Os quartos não são bons."2.8 "72%
reclamaram do banheiro ." 4.0 "60% não gostaram dascamas desconfortáveis ." 0.4 "96% afirmaram queos quartos eram pequenos ." 2.8 "72% afirmaram queos quartos estavam sujos ." 4.0 "O ar condicionado foi criticado por 60%." 0.7 "93% consideraram que aa manutenção era fraca ." 2.7 "73% tiveramproblemas com a mobília ." 2.2 "78% tiveramproblemas com o chuveiro ." 0.2 "98%criticaram o banheiro por ser pequeno ." 1.9 "81% afirmaram que obanheiro era sujo ." -
3.6 "O bar é desagradável."
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3.5 "A atmosfera não era boa."1.6 "84%
criticaram a falta de estilo do hotel ." -
3.1 "Comodidades terríveis."2.9 "71%acharam que o
prédio não era agradável ." 0.9 "91%reclamaram do elevador ." 1.1 "89% consideraram queas instalações precisavam ser atualizadas ."
Avaliação geral
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8.6 "A localização é muito boa."10.0 "100%
gostaram da proximidade da praia ." -
4.5 "O atendimento está abaixo da média."
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4.1 "Custo-benefício abaixo da média."
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4.0 "A atmosfera não era boa."
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3.2 "Os quartos são péssimos."2.6 "74% afirmaram que
os quartos estavam sujos ." 2.7 "73%reclamaram do banheiro ." -
3.0 "Comodidades terríveis."2.8 "72%acharam que o
prédio não era agradável ." 1.1 "89%reclamaram do elevador ."
Avaliação geral
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8.3 "A localização é muito boa."
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4.6 "Custo-benefício abaixo da média."
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4.4 "O atendimento está abaixo da média."
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3.6 "Os quartos não são bons."
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3.6 "A atmosfera não era boa."
Avaliação geral
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8.7 "A localização é muito boa."10.0 "100%
gostaram da proximidade da praia ." -
5.1 "O atendimento é razoável."5.5 "Apenas 55% acharam
a equipe suficientemente simpática ." 5.7 "57% afirmaram quea equipe da recepção era razoável ." 6.0 "60% acharamo atendimento profissional ." -
4.8 "A internet é fraca."4.8 "52% disseram que a
qualidade do Wi-Fi era ruim ." -
4.6 "Custo-benefício abaixo da média."
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3.7 "O bar é desagradável."
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3.7 "A atmosfera não era boa."1.8 "82%
criticaram a falta de estilo do hotel ." -
3.7 "Os quartos não são bons."0.5 "95% afirmaram que
os quartos eram pequenos ." 3.1 "69% afirmaram queos quartos estavam sujos ." 0.9 "91% consideraram que aa manutenção era fraca ." 2.5 "75%reclamaram do banheiro ." 3.7 "63% não gostaram dascamas desconfortáveis ." 2.9 "71% tiveramproblemas com a mobília ." 4.2 "O ar condicionado foi criticado por 58%." 2.6 "Para 74%, osquartos pareciam antigos ."
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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3.7avaliação de
I didn't like nothing. I learn so much with this stay for next time. These days I counting on booking hotel not being a huge deal, that all hotels should be same level of quality but PEOPLE please don't stay here. Staff - the worst, the worst!!!! Location is good, but not worth it. If you book it you are about to make a huge mistake. Noise from everywhere, ac can't control, cold as hell night and day time. Only soap is what you get in 3 stars hotel!! That's craaaazy. No bar. No unlocked balcony on a top floor. No vending machine. No breakfast. NO GUESTS. NO GUESTS. 25 fee for anyone you want to visit you. Anyone. l had a WEEK booked! Not refundable. I politely asked what we can do. People that work there they are TRAINED to give you imidiately responds that you don't want to hear. They don't work with you. I booked my self other hotel. Holiday inn - few blocks away. Breakfast. Gym. Pool. Clean. 3 stars too! Kayak will get personal email from me about this hotel. And again, except young guy on reception and cleaning lady's, those guys that work there look like one on the street that want your wallet !
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5.7avaliação de
Few parking spots available, parking fee even if they park your car on the street
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2.0avaliação de
Room was dirty, the lobby was awafull dirty contains, broken furniture.
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2.0avaliação de
Ocean view from Lobby The room was the size of a jail cell, towels were small, didn't smell fresh and I found women's hair on them. Wifi didn't work , front desk said it doesn't reach all the rooms. I asked to be moved but front desk told me there wasn't any rooms available (on a Monday, total BS) Next day , I was denied a late check out for the first time in 16 yrs of travel. Funny thing is one of the employees told me they were atleast 70% vacant. So I'm confused with I wasn't switched to a diff room with wifi and denied a late check out to 1130am
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5.4avaliação de
The location was good, but there was no parking available. You are able to see the beach from a big window from the room. Staff is friendly. Elevators need to be remodeled. Bathrooms were dirty. There was no parking available.
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6.0avaliação de
It's very convenient to get around in the area. I really enjoy the fact that the restaurants, bars, few other things were right there in the area. The hotel is OK it needs a lot of renovation the place itself but I only stay for three nights. If you're gonna stay for two or three nights that would be fine. The place needs some improvement in term of renovation, painting and so on....I guess you'll see you get there!
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6.0avaliação de
beachfront veranda and bar rooms are noisy and small. Elevator works when it wants to
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6.5avaliação de
Close to the beach Room was very small, not really looking good, no control over A/C.
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3.7avaliação de
Location is good Bad air , to much noise ,bad elevador
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4.0avaliação de
The pictures on the website looked nothing like the room-very very small room.
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10.0avaliação de
This place has a amazing location and beautiful views. The staff is extremely friendly and helpful . They will tell you where to go how to get there where to eat etc...... Is one of the only gay hotels listed and there was a lot of heterosexual couples staying there . It doesn't bother me but not lots of gays there . And they didn't have a bar or restaurant
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6.0avaliação de
The vrach, the restaurant next door Long complicated check in for a place with rooms like jail cells. Tiny bed, bad mattress, worn out sheets. Extra fees for everything. You can hear people from their rooms from down the hallway.
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8.2avaliação de
This hotel is right on this beach which caught my eye. They have a bar which lights up blue at night so it looks very pretty. The location is awesome! In the heart of all the bars/clubs..night life is never dull here. Condado is definitely a party town, lol. It's only like a 10-15 minute ride to old San Juan which is super convenient. The staff was very nice. Not sure why some reviews say the staff wasn't nice to them...maybe busy season or the customer had an attitude themselves! I could bother the staff at anytime time whether it be 2 AM or 2PM...and they'd assure me it wasn't a bother! The cleaning people were super friendly and were ALWAYS on time everyday to clean the rooms. Def recommend this place. The bar was pricey...$5 for the local beer, Medalla...hell no! LOL
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6.5avaliação de
Location was perfect. Some of the front desk staff were not customer service oriented.
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9.4avaliação de
The location was absolutely perfect. And you get what you paid for. The elevator was creepy.
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9.7avaliação de
The hotel is in a prime location in Condado. It doesn't have the bells and whistles as some of the other luxury hotels around the area, however the time are clean and it is significantly cheaper than most hotels in Condado. The staff was shower nice, especially Carlos. This is our second stay at this hotel and we plan to come back.
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10.0avaliação de
I liked how it was right on the beach and right in a tourist area of town. Lots of restaurants, stores, and bars there. You have to pay an additional $11 per day for parking which is whack because others park there without having to pay anything.
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6.2avaliação de
Cheep waterfront no frills but really nice stay To much PDA on the beach and in the bar
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7.1avaliação de
Beach front hotel, great view...! Bathroom was shared between two bedrooms, even thought they make sure the other room was not occupied, it felt a little insecure.
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9.1avaliação de
Location, cost, staff was excellent Elevator, needs serious attention, stopped with a jolt, and missed being even by two inches, if you didn't pay attention you might trip! But overall, we will be looking for it on our next trip!
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2.0avaliação de
Nothing No internet in the room No control of air-conditioning no thermostat No food allow No Resturant Parking was limited, extra, and on the street No viable amenities Too expensive per night Poor product, Flop house Poor presentation, stained bedding
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10.0avaliação de
This place has a amazing location and beautiful views. The staff is extremely friendly and helpful . They will tell you where to go how to get there where to eat etc...... Is one of the only gay hotels listed and there was a lot of heterosexual couples staying there . It doesn't bother me but not lots of gays there . And they didn't have a bar or restaurant
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8.2avaliação de
This hotel is right on this beach which caught my eye. They have a bar which lights up blue at night so it looks very pretty. The location is awesome! In the heart of all the bars/clubs..night life is never dull here. Condado is definitely a party town, lol. It's only like a 10-15 minute ride to old San Juan which is super convenient. The staff was very nice. Not sure why some reviews say the staff wasn't nice to them...maybe busy season or the customer had an attitude themselves! I could bother the staff at anytime time whether it be 2 AM or 2PM...and they'd assure me it wasn't a bother! The cleaning people were super friendly and were ALWAYS on time everyday to clean the rooms. Def recommend this place. The bar was pricey...$5 for the local beer, Medalla...hell no! LOL
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9.4avaliação de
The location was absolutely perfect. And you get what you paid for. The elevator was creepy.
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9.7avaliação de
The hotel is in a prime location in Condado. It doesn't have the bells and whistles as some of the other luxury hotels around the area, however the time are clean and it is significantly cheaper than most hotels in Condado. The staff was shower nice, especially Carlos. This is our second stay at this hotel and we plan to come back.
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10.0avaliação de
I liked how it was right on the beach and right in a tourist area of town. Lots of restaurants, stores, and bars there. You have to pay an additional $11 per day for parking which is whack because others park there without having to pay anything.
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9.1avaliação de
Location, cost, staff was excellent Elevator, needs serious attention, stopped with a jolt, and missed being even by two inches, if you didn't pay attention you might trip! But overall, we will be looking for it on our next trip!
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3.7avaliação de
I didn't like nothing. I learn so much with this stay for next time. These days I counting on booking hotel not being a huge deal, that all hotels should be same level of quality but PEOPLE please don't stay here. Staff - the worst, the worst!!!! Location is good, but not worth it. If you book it you are about to make a huge mistake. Noise from everywhere, ac can't control, cold as hell night and day time. Only soap is what you get in 3 stars hotel!! That's craaaazy. No bar. No unlocked balcony on a top floor. No vending machine. No breakfast. NO GUESTS. NO GUESTS. 25 fee for anyone you want to visit you. Anyone. l had a WEEK booked! Not refundable. I politely asked what we can do. People that work there they are TRAINED to give you imidiately responds that you don't want to hear. They don't work with you. I booked my self other hotel. Holiday inn - few blocks away. Breakfast. Gym. Pool. Clean. 3 stars too! Kayak will get personal email from me about this hotel. And again, except young guy on reception and cleaning lady's, those guys that work there look like one on the street that want your wallet !
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5.7avaliação de
Few parking spots available, parking fee even if they park your car on the street
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2.0avaliação de
Room was dirty, the lobby was awafull dirty contains, broken furniture.
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2.0avaliação de
Ocean view from Lobby The room was the size of a jail cell, towels were small, didn't smell fresh and I found women's hair on them. Wifi didn't work , front desk said it doesn't reach all the rooms. I asked to be moved but front desk told me there wasn't any rooms available (on a Monday, total BS) Next day , I was denied a late check out for the first time in 16 yrs of travel. Funny thing is one of the employees told me they were atleast 70% vacant. So I'm confused with I wasn't switched to a diff room with wifi and denied a late check out to 1130am
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5.4avaliação de
The location was good, but there was no parking available. You are able to see the beach from a big window from the room. Staff is friendly. Elevators need to be remodeled. Bathrooms were dirty. There was no parking available.
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6.0avaliação de
It's very convenient to get around in the area. I really enjoy the fact that the restaurants, bars, few other things were right there in the area. The hotel is OK it needs a lot of renovation the place itself but I only stay for three nights. If you're gonna stay for two or three nights that would be fine. The place needs some improvement in term of renovation, painting and so on....I guess you'll see you get there!
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6.0avaliação de
beachfront veranda and bar rooms are noisy and small. Elevator works when it wants to
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6.5avaliação de
Close to the beach Room was very small, not really looking good, no control over A/C.
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3.7avaliação de
Location is good Bad air , to much noise ,bad elevador
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4.0avaliação de
The pictures on the website looked nothing like the room-very very small room.
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6.0avaliação de
The vrach, the restaurant next door Long complicated check in for a place with rooms like jail cells. Tiny bed, bad mattress, worn out sheets. Extra fees for everything. You can hear people from their rooms from down the hallway.
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6.5avaliação de
Location was perfect. Some of the front desk staff were not customer service oriented.
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6.2avaliação de
Cheep waterfront no frills but really nice stay To much PDA on the beach and in the bar
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2.0avaliação de
Nothing No internet in the room No control of air-conditioning no thermostat No food allow No Resturant Parking was limited, extra, and on the street No viable amenities Too expensive per night Poor product, Flop house Poor presentation, stained bedding
