The pool and spa services was great, great view from the pool and perfect water temperature. Hotel location is not the best one.
fantastic beds, slept like nowhere else
easy to find by car; parking possibilities distant from the center (~15min with public transportation); breakfast buffet with very limited choice & too expensive
Leaving Pretty much everything. This hotel is not to the standards of a Holiday Inn
convenient location, pleasant hotel.
The breakfast had an adequote selection of foods. The bed was spacious enough. Car parking was adequote Waiting staff in restaurant were not friendly.
Good size beds. very poor and old air con. Was a bit shabby in places.
The swiming pool area was very relaxing. sauna and cold pool definatly got you ready for a new day. Staff were friendly and helpful. It was a bit of a trip to get into the city centre and taxi's were fairly expensive.
the use of the pool and gym was a great bonus to a great hotel
Great hotel - bright, spacious, modern, clean and tidy room with beautiful design bathroom. Everythink high standard and chic. Very good value for money. No WiFi but with cable not an issue. Complicated heating regulations.
Perfect location for our stay. hotel was great
Absolutely perfect.Beautiful room,bathroom...Nothing to add. - especially the crystals in the lobby are amazing - Cant wait to stay next time again. Warmly recommend.
Decor and design superb, proximity to airport v good Breakast buffet limited choice, lunch buffet cold, air ventilation (not aircon system) in room very, very noisy
Big room very comfortable and stylish. Spa facilities excellent. Tea and coffee, cups saucers and glasses in room not always replaced without having to ask. Hotel a good way out of town and taxis not cheap. No direct bus.
Excellent value for the price...Exquisite room... Should offer shuttle service to the airport
The rooms were nice and clean and the woman that checked us in was very friendly. The dinner offered in the hotel was also of a good standard. The decor was very impressive. When I booked two rooms I asked for one to be late check out. When we got to the hotel the nice womans boss had misplaces the second room reservation and wanted us to pay for a whole extra night for the late check out (a member of the party is 85 and her flight was not until late in the evening). Also we were awoken at 7.30am by music being played very loudly in the room next door.
Beautiful hotel-lovely staff-would recommend
Very good Hotel . Nice Spa . Just 20 min from City center.200m from shopping mall . Luxury room .
Nice and modern room (although not too large as I would expect), helpful people both in the reception and the hotel restaurant, good food.
Room design... Location not ideal: 30-35 min walk to city centre. But transport options OK.
Loved it - very relaxed atmosphere, easy going, friendly and very eager to help staff. The spa area is fantastic, and the children were made to feel welcome.
Extremely helpful staff in all areas of hotel; fabulous swimming pool and sauna/ steam room; quiet and safe location.
The Spa was great. Thumping music until 2am is not a 5 star experience
level of comfort was great. Staff was experiences and able to speak decent English. Food was at high level. international channels are very limited on TV
The location in a quiet residencial area is good for luxury and the hotel is equipped with superb facilities. You can also enjoy walking in the old historical town which is close to the hotel. I experienced an incomparable wonderful stay.
The hotel is located just on the outskirts of the town, in a resdiential area, making the hotel extremely quiet and relaxing. The Spa facilities are exceptional The only thing we did not like about the hotel was that on arrival there was 1 off each - shower gel, shampoo, soap and toilet roll, these were never replenished throughout the 4 day stay. And also a bottle of beer we took from the mini bar was not replaced for 2 days.
Location Extremley overpriced for quality of the hotel. Pool and gym charged as an added extra. Cost of food and drink more than double the cost of local establishments
Nice Hotel with very central location too expensive
It has very good location close to the old town and main tourist attractions. Breakfast was also ok. The small lamp in the wardrobe was broken and there was only one hanger. So we had to ask for some more at the reception desk.
Location of the hotel
Room was neat and comfortable.
Excellent location All the leisure facilities were closed and we were not informed of this. I booked a no s,okimg superior double. We were put in a non smoking standard and when we complained were put in a smoking double.
Convenient location. Price of breakfast too high, unrealistic. Parking charges very expensive.
The staff were efficient and friendly, the room was clean and comfortable and the location is excellent. The breakfast was spoiled by the bacon, sausages and beans being cold and I was the first guest in the restaurant just after it opened. 18 euros this was very poor value for money. I would have been better going to McDonalds.
No nice staff,problems with the shower,
The only advantage of the hotel is the location. This hotel is old, and even the panoramic rooms look cheap. Small rooms, bad decoration, no view. The parking is expensive. In the spa, no big towels.
The big room, the wieuw and the staff Everything was perfect!
the location is perfect price is high
The old building is beautiful, as is the terrace for breakfast. The staff did their best, but see below for my sentiments on the fate of this beautiful hotel under Radisson management. A beautiful old hotel ruined by the insouciance of the Radisson group, which is quickly becoming the worse hotel chain around (of the better ones). One only hopes that the grand old lady which is the Carlton would be taken over by Kempinski, Starwood, Mandarin Oriental or other, which would give her the respect she deserves, as an old European hotel. The current way the hotel is run and decorated makes one sad.
Although its right in the centre of the city, it is very quiet as its based in a pedestrianised square. Very pleasant location overlooking cafes and restaurants across the square
Excellent location, close to old town and 10 min walk to Incheba concert Venue.
Very good location in the city centrum :-)
I just loved it ... the hotel is just right in the spot as should be. In the right center of BA and with easy access everywhere .. clubs, bars, restaurants. I recommend this hotel with easy access form airport or from highway as I came by car and with parking of the hotel you don't need your car for all the period of the stay.
Overall very expensive.
location is good. fitness room is too small.
no shampo in bath 2 some one was nocking mz door 4pm
Deluxe room at 5th floor was confortable, clean, nicely furnished, with a very large and nice bathroom.
The breakfast was very good and the staff was very polite and helpful. Free parking. 1. The corridors and non-smooking rooms smell of smoke. 2. It was extremely noisy, the walls and doors are completely carrying over the noise, we could hear the woman in the neighboring room talking loud (maybe on the phone) for 20 minutes, I was woken up at 7.00 on Saturday by traffic, talk of people, slamming doors and later cleaning staff talking loud in the corridor. No possibility to get some rest.. We moved immediately to another hotel, which was great.
This is a good quality hotel, but we were disapointed that some facilities were not available at the weekend.
the service poor air conditioning in the room
no air, shower backed up leaving one standing in pool of water, left one towel (poor quality and not very clean), far from downtown area, breakfast buffet poor and food was cold that should be hot.
far away from downtown, no dining & shopping surrondings
Clean and comfortabe. Very good breakfast. Don't order an omelette unless you are really hungry or can share! Try the salt cave for relaxation, free to guests. 15 minutes walk to historic centre, get directions.
Nice rooms. Nice hotel. Small shower. Very hard beds. Location was far out of the way with nothing around it.
The value for your Money. Nothing bad about the hotel.
The room was very clean. There is a very good Greek restaurant just around the corner (Taverna). The staff seemed very bored, they did not seem to engage with us at all as with other hotels. The location is much to be desired. It is about 20 to 30 minutes walk to the old town but is not pleasant as the area is slightly run down.
Dinnning room was great, full of stuffed animals, glass lift was fun and it also let you know how cold it was outside. Location, its a bit of a walk from town, 30 minutes, and in sub zero conditions, you really notice it.
The help from employees with trains, shopping, directions, etc 1 lift
The entire staff went all out making certain our stay was perfect!! Dining room is beautiful and the food was presented beautifully...did I mention delicious!! The spa is beautiful and you need to reserve the spa in advance. There was no available time during our visit!
Wonderful... The staff was extremely friendly and helpful, many complimentary things (drinks on the terrace, minibar (sic), coffee, pralinés...), very clean and cosy... one of the best hotels I had so far, especially for this rate! Nothing to complain about!
THE SITUATION. STEPS FROM THE POINT OF INTEREST IN THE OLD TOWN, AND JUST 10 MINUTES FROM THE NEW MALL. THE WELCOME AT THE HOTEL. THE CONCIERGE SERVICE. THE ROOM AND THE SERVICE AT THE RESTAURANT. SIMPLY COOL ....... POOR BREAKFAST , AND DEFINITELY NOT THE BEST IN THE TOWN......
Marrol's was wonderful in every respect.
A genuinely warm welcome (with sparkling wine)1 Everything was impeccable
great service, excellent location, very hi standard, cheap parking
i liked the design of my room, & the location of the hotel. and thats about it. for starters, there was no one to help me with my luggage, the reception staff are a 1 star kind of people at most, the hotel in general doeant feel like a 5 star hotel.
Professional and friendly staff, the facilities at the hotel and very high quality. The hotel or Booking has cancelled our reservation, but...corrected the mistake very soon.
A great location and great standard of accomodation, good value for money, and excellent customer service
The excellent Staff, they all were so kind, polite and attentive. The design of the Hotel, just everything was superb. We didn't like leaving.......
Design is absolute tastefully, brings a very nice atmosphere. The personal cooperativeness is also perfect. We want come back again. ------
The impeccable and pro-active service on part of the staff, the most marvellous roof-top spa with Danube view, the free Rolls Royce shuttle (though somewhat over the top for a small city like Bratisvava with very short distances that can be easily covered by walking) The restaurant service and breakfast were excellent. However, the dinner was over-priced and somewhat disappointing in terms of quality and quantity. One would have expected more.
Zion spa mit grossem Pool und zwei Saunas, bequemes und grosses Bett, modernes Badezimmer, Dusche und Toilette getrennt gähnende Leere im Zimmer (keine Hotelmappe, keine Dekoration, kein iPad), Turn Down sehr schlecht, schlechte Wifi- und TV-Qualität, die Mehrheit des Personals sehr unpersönlich
Warm, luxury atmosphere. Friendly staff. Modern rooms with excellent design. Beautiful view at river. Pleasant Spa environment with amazing view during sun set and evenight. stay was excellent - I can make only small remark with regards to the parking - we did not find the sign at the parking space very "user friendly" - we spent quit some time to find the EXIT doors which were not closed
Beautiful hotel - very caring staff. Some teething problems with technology. Wifi not always working.
Perfect hotel for a perfect price. Perhaps the best hotel I've ever stayed! Helpful staff, luxurious stay and an excellent breakfast.
Comfort and location Would like tea/coffe making facilities in room
location and hotel cafe
Free internet, Breakfast and very quite environment More selection of TV channels
A beautiful room with a view on the Danube river. It is also very close to the old town.
The room was nice, bed was comfortable & the view was good..... The spa facilities were very nice even though the guy looking after them was not helpful, breakfast was ok Very loud on the Thursday night, music went on untill 4 or 5 am, Pool didn't open untill 9 am which is a shame if you have to leave early because it's very nice..... Sunbed would not turn on & the person in charge of the pool area was nowhere to be found
Great location, nice modern room, comfortable bed, friendly staff. What more could you want? The breakfast was uninspiring but it was free so I'm not going to complain.
Possition, nice and wellcoming staff, good breakfast, other facilities not used... one of ghe old school hotels but really nice... my friends had dinner in their restaurant and appreciated this... Internet via cable (even for free), towels were not for adequate for 4-stars hotel...
Very friendly staff. Location is very central. You can use the wellness facilities for free. Aircon was not working and the bathroom/toilet is quite small.
location. I tried the singel (2nd floor) and the double room (3rd floor). I only stayed for 1 night. Every night extra woulf have been a waiste of money. Small, old rooms. Airco not working. Very small bathroom.
President-Suite very comfortable, nice bath tub, huge bed for the President-Suite to be the best room of the hotel, it was located in the 1st floor, so it was a bit too noisy from the street
Hotel ambience was very good with good value for money. location excellent with pleasant leisure facilities Hotel overheated and rooms facing Danube noisy with passing traffic. Room layout poorly designed - did not maximise use of space so felt somewhat cramped. No tea making facilities.
Really nice and clean rooms. Great location.
great room, great location
This hotel is new, clear and well run. I like d teh stay very much. Still, the clients could be informed that the hotel is an apartment hotel and the services apart from (good) reception and (good) breakfast restaurant are non existent.
The hotel has big rooms and they are very nice, you will find yourself like in the castle. Beautiful hotel, beautiful location, total in the center of historic city, perfect staff and price.
Parking is relatively far away....
centrally located, quiet rooms
we enjoyed the decor of the rooms as well as the decor of the hotel in general, also the location was really great, everything that you needed was right on the door step,altough if you walked into town a little further the prices tend to go down a good bit. well worth a visit, had a excellent time.
Excellent central location Air conditioning with limited control and can be noisy at weekends if window is open
The location in the downtown of the city, the staff was friendly. nothing
very nice modern room, rare level of quality
friendly stuff, clean rooms, simple and nice design, good breakfast
Very friendly and helpful staff, nice new rooms, garden
Nice little hotel on a slightly strange looking street, but nevertheless a pretty good location. It took about 10 minutes to walk to the old town. Nice breakfast, big room, lots of TV channels! Maybe not worth of four stars but would go for a really nice three star hotel.
The Antares has a good location, about 15 minutes' walk from the heart of the old town. Everything is very new and the staff very friendly.There is some building work going on next door, but over the weekends it is very quiet.
The price of the car park is increibly expensive 19 € for one night !!!!
Room was very big and confortable
One of the best hotels I ever stayed for this price! Especially in Eastern Europe.. Overall imression is great. Just 10 min from the city center. The hotel staff is very helpful and pleasant. Also would like to say about restaurant - comfortable, warm and tasty, nice atmosphere and people serving. I would definetely recommend it to my friends! The bidet at the toilet room was placed in a way that was very difficult to use it.. was absolutely a mistake from designers.
Comfortable room, nice location, friendly staff, good breakfast, quite family hotel. Only problem was the heating, it didnt work properly and A/C was not in the best condition and smelled a bit
Nice hotel room, good security. Good hotel restaurant rates About 15 minutes from old town, mostly uphill, nothing (restaurants etc)in the immediate area. Breakfast was very basic
Jacuzzi in bathroom, we had used it more than once a day. Clean and comfort rooms, very kind personel,close to the old town.
Brandnew hotel everything clean and tidy Selection of foreign TV channels was limited. No possibility to darken the room to keep out the light in the morning
Free internet, free parking. Far from the city center. I have to change one tram and 2 buses.
Good locatition. Staff had a taxi for us in the early moring for our flight to the airport. 300 crouna for the ride (9 euro). Since we left early, the staff made us a hearty bagged breakfast for us to have at the airport. A great touch. Modern style rooms and very clean. Close to a bus to the downtown - 15-20 minute ride.
big rooms not baby cots or high chairs
Very good size room. very short walk from tram stop about 15 minutes to city centre. No aircon in rooms. Was very uncomfortable in the hot weather. Reception staff very helpful in giving us the fan they were using, but this definitely needs looking at in the summer.
new hotel, big rooms, very clean, good breakfast, terrace in front of the hotel tv only in local language
Nice breakfast, very colorful building. Seems to be quite far from both city center and airport. Taxi to hotel from airport cost 18€ despite the short distance. Furniture was rather fragile and not well maintained, although being quite clean.
Hotel was outside of the city but tram left next to hotel to center. At the moment it wont go straight to city center because of road reconstructions but when those are over city is 10 mins away from hotel. Room was nice and clean but no aircondition so it was a little bit hot. Staff was also friendly and spoke well english. I can recommend this to all if missing air condition does not matter.
very large room and bathroom, hotel is very clean The motion sensor controlled bathroom light lets you blind every 2 minutes so you start dancing on the toilet. Only a few TV channels ( most of them slovak).High rates for a hotel located so far from historical center.
The room was very good. The breakfast , and the hotel it's also too far from the downtown.
Facilities / Services; Comfort
Everything, the staff was attentive and efficient, the room was spacious, clean and comfortable
The staff Request of check out before official time on part of a person ...
Lovely large rooms with character. Really friendly and helpful staff who sorted out any problems immediately. Excellent location in Old Town.
near to everything
Very friendly and helpful staff. Newly decorated, spacious and comfortable rooms. Brilliant location - a hive of activity, but with windows closed, the noise was pretty much blocked out. Thai massage was a good choice!
Location is amazing. Lots of restaurants and shops right at your door step in the middle of the old town. Staff are friendly and very helpful.
wonderful location in the old town, helpful staff. buffet breakfasts are high quality the resturaunt is very popular making getting a table difficult
This hotel is by far one of the best hotels we have stayed in. It's location is second to none and it's cleanliness and comfort is outstanding The only critisism that we had on our stay within the hotel is the food and restaurant. The breakfast was a big let down and the lack of choice and the lack of basics such as toast and a plain breakfast tea was a shame.
Perfect downtown location, great rooms, good internet connectivity (wired and wireless), friendly and supportive staff. Be aware that cars and taxi's cannot get to the hotel (which is in the pedestrian zone), it's a 100 meter walk or so.
No better location, good price and the rooms are wonderful.
Location, room, facilities Air Conditioning was not working, I was toild it would be repaired the day after my departure ...
Two TV's in room (there is 3 TV's) was not usable. Computer set in the room is not operational too.
Very good position regarding the centre of Bratislava, nice room, good internet connection, good breakfast
was in good location rooms were very comfortable breakfast was limted
Hotel staff was helpfull and the service from there side was good. Problem with TV's at the room!! There is so many,but nit properly instaled and connected. Very poor selection of the chanells. Selection of the movies too old. I had technician at 22h at my room attapmting to fix it but no success.
Staff all extrememly helpful and very pleasant. Excellent location, very close to Old Town and transport links. Breakfast adequate, but not great. Breakfast coffee foul.
hotel was very modern & the staff were very helpful
Very good location for all the amenities. Very clean and quiet.
The location, friendliness and service were all excellent. It was wonderful to have a computer provided by the hotel in our room! We liked everything though it would be nice if the price were a little lower!
Facilities of the Room/City center Hotel!
Too late check-in - 3 pm; expensive parking - 30 €/day; expensive breakfast - 18 €/person
Large room, quiet, clean and nicely furnished. Just steps away from the pedestrian zone in the old city center.
Modern hotel, just opened in September 2009, all the facilities are brand new, the rooms are very comfort, very well located, rich breakfast. The breakfast is a bit expensive ( 18 eu per person - not included in room price ), but the overall daily rate was reasonable.
nice new desing, friendly staff the hotel was facing some opening difficulties. No telephone line, no licence to sell alcohol etc
Walkable to attractions, Parking cost 15 Euro per day, need front desk validate to get out, no instruction, no enter phone to talk to anyone at the gate, and then the public use PC's keyboard is kind of tricky to use for American, hard to find some regular use key like the @ .
the position of the hotel in the city center is great. room temperature was 25 degrees celcius and now way to cool. Temperature control had not effect, windows could not be opened. Service at reception was lousy.
As this hotel is brand new, everything is still clean and functioning. The rooms are comfortable with a convenient working desk and the complimentary wifi is a valuable extra. The breakfast buffet is varied and the staff is very professional. € 18 for breakfast is rather expensive. They offer a wide choice of food, but when in a hurry and no time for an extended breakfast, this amount is high for a simple coffee and some cereals. A coffee-making device in the room would have been an appreciated alternative.
recently opened hotel in a modern style, well located. Friendly and helpful staff throughout the hotel noisy wooden floor in the guestroom; a little expensive
The room was extremely comfortable, and the service from all staff was excellent. The location was convenient, and quiet.
very nice hotel
Nice staff, good rooms, nice location cost for breakfast
nice clean rooms although the rooms themselves were reasonable, there was really nothing else to the hotel. breakfast was poor
perfect location. An old building perfectly renovated in contemporary minimalist style. Extremely confortable rooms and excellent bathroom. And very good value. Internet connection very poor. They shd find a provider up to their own standards.
The staff were so helpful and were very willing to give information on tourist attractions and travel. There was a good choice for breakfast.
1.Location; 2.An excellent wormkamnship and design of its interior; 3. Romantic and worm atmospher of it.
Everything superb! Provision of hot breakfast meals among the buffet items would be welcome. Blind ordering of them is less preferable.
Great location, clean and modern hotel
Small hotel but very modern and clean, staff is great and even bought an adaptor when they realized they did not have it. Free internet in the room is a plus. Breakfast is very poor for a 4-star hotel.
Situarion Smell tobacco
location is very good, rooms and bathrooms are very very beautifull, fantastic price-quality
fourniture were beautiful. people very king. nothing all was perfect
The location is great right in the middle of the city easy to findand 5 min walk to the old town It was a hassle to find a parking we had to pay 35 euro a day for hotel garage when our rental car was only 50 euro a day very stupid
Great customer service, nice room, excellent breakfast.
The location of the hotel and the provided services. The personnel generally and specifically in the recepion to knows the provided services of the hotel.
It is close to the city center. Hotel didn't find my reservation by Booking.com. I had to re-book my room again.
Great rooms, great value! Fantastic location, I highly recommend!
Great breakfast. Clean and modern room. Friendly and helpful staff.
The stay was excellent. the staff allowed us to do a late checkout and they had a freee Business centre which could be utlised we didnt have the breakfast as it was far too expensive
Free ineternet access in public areas No turn down service
The staff did not understand english or were very poor in their understanding, they were not friendly at all.
Very comfortable sleep Nothing
Friendly staff, clean facilities and good location Hotel Bar was expensive. No water dispensers in the gym
Fairly new hotel, design and looks are very nice and quite modern. It was very quiet, we barely saw any other quests. Location wise its about a 10 min walk to the centre or 6 euros in a cab, i f i were to return i would happily stay there again, staff are very friendly however the bar seemed to not have anything to hand and was a slow service
Very clean rooms, very comfortable bed, excellent breakfast. Some staff members were less-than-friendly when I checked in. Otherwise, they were pretty good.
The hotel is very modern and comfortable. The staff is really nice and the food was excellent! It could be a bit more central.
Nice new hotel, very clean, very friendly staff. Localisation: is not a real center. The distance to the Danube river is about 15 minutes walk.
Modern ambients and forniture. My junior suite was excelent!!
The location is excellent. No need for a taxi to and from the railroad station. It is also within easy walking distance of downtown. The price is a real bargain. Nothing.
New and well designed. Great location, services, staff, and breakfast. Parking is a little bit difficult (if you want free parking) or expensive (if you park in the garage), but I fortunately find a free spot next to the hotel.
Hotel was new, very clean, very modern and all staff were very efficient and friendly. Room was attractively funky with window to bathroom, although I had booked a double bed and got a single one. Was't big enoug deal to complain about though. Very good breakfast with french toast, pancakes and potatoe omlettes. Only quibble was coffee was very lukewarm. Great tea and coffee menu in bar. Terrible smell in the rooms corridor, although not in bedroom. Lukewarm coffee at breakfast.
large modern stylish comfortable not good access to hotel - cars double parked and taxi had difficulty in view of this with a narrow road
The room was very nice and there was a lot of space even for 3 people. The service was good and we had no problems at all. Not very close to downtown (even if there is public transport at 500 meters). If you want to stay here the best options could be to drive a car or to take a taxi.
quiet, modern, clean breakfast too late starting, should be 6:30 at best or at least 7 am all week
Front-desk service and assistance was exellent
Well designed rooms in a clean a modern hotel. In easy reach of city centre with cheap and frequent tram service.
The breakfast room and the kindness of the staff. The location is too far from the city center.
the rooms are very clean, simply but nicely furnished and very spacious. staff was friendly and helpful - all very good and to our expectations.
kindless of the staff some rooms are not quiet because of squashgame just beside
Extremely friendly and efficient staff, away from the bustle of the inner city, close to good running trails and stadiums
very good hotel clean rooms and friendly staff a little bit far from old city