Personnel very kind and helpful always striving to be accommodating. The breakfast room was very small on Monday and there were two small children who were noisy and disturbed the rest of the room.Hotel should have moved them to the adjoining room and closed the door.Or asked them to return to their room for breakfast.There was work being done on an adjoining property and they could be heard next door,these rooms should never haven been assigned.We were given an u
Very beautiful connecting rooms were ready for our family without my request. The staff in the hotel restaurant. No explanation of the course meal. We ordered a child chair but they did not set up.
the location is great even though very hard to get there. We got there late at night and could not get to the street. The stuff is nice and polite. the hotel was too kitchy for us, the price was very high for the value. The room they gave us was very far and noisy from the motors of the a\c. With this cost you would expect more!
room was wonderful - big and spacy. nice breakfast (unusual for Italy). very central location. helpful staff. if you are looking for the best hotel in Bologna and aren't limited with budget - this is the only choice.
Very good and central No
Hard to find when arriving by car. Hotel only marked by a few flags.
hotel staff no
Service and standards at the hotel was excellent in all areas from recption to the restaurant.
Very good city hotel.Nice stuff. ne
Service was excellent! The best I have ever experienced. Real 5 star service from the doorman, front desk, restaurant staff, bar tender, housekeeping, etc., all the employees were extremely courteous, helpful, attentive, and professional. Hotel is very nicely and tastefully decorated, lots of artwork and fancy walls, ceilings, etc, and our room was very comfortable. They gave us a free upgrade upon check-in (from a deluxe room to a grand deluxe). Location is perfect - it is right in the middle of town, close to all the attractions, restuarants, and shopping. Yet the inside of the hotel is very quiet and relaxing. Breakfast buffet (included in our room rate) was AMAZING!! Excellent food, lots of choices, and of course excellent service from the staff. I think it would be OK for kids, but it is probably better suited for adults. My wife and I had a wonderful time and I highly recommend this hotel! There is a small gym which I would have liked to be bigger with more equipment The grand deluxe room was a good size, but I think the standard rooms are quite small, especially for what U.S. tourists are used to.
Large room and bathroom. High ceilings and wide corridors. Old world environment. Very friendly and efficient staff.
warmth of the reception staff and helpfulness. real family feeling. the breakfast was extensive and very good. in-room telephone directions could be better. there was no obvious way to contact hotel reception from the room.
It was very central We did not get a room with a balcony
Location is the best thing about this hotel, followed closely by the ambiance of the hotel itself, wonderful combination of historical authenticity and modern comfort. Staff with excellent language skills. When I returned to the hotel at 10:30 one evening after a concert I was looking forward to a drink at the bar to enjoy the beautiful lounge. The bar was not open - not sure if it ever is. A great pity.
The location of the hotel, which is adjacent to the main square (Maggiore) of Bologna and next to via dell'indipendenza and via d'azeglio, 2 of the most touristic and commercial streets of Bologna. Excellent. Also very clean. Good value for money overall.
Right in the centre of Bolgna
It's location is the best in Bologna. The ambiance is magical and truly Bologna. when comparing the breakfast to other Italian hotels, I rate it as great. Can never forget the historic view from our window and the 16th century decor pieces. The only eyesore was a spotlight fixed to the ceiling which had nothing to do with the decor.
The central location was just right. The staff were freindly and helpful. The breakfasts were delicious Not really - it was a very enjoyable experience
Some aspects of elegance while maintaining a friendly, very nice hotel. Location - is the best option. Rooms are clean and beautiful. Bus B - is also active, I was able to get comfortable. Maria is very kind staff, delicious restaurant was recommended. The room number was 128, the room was nice. I spent a pleasant three days. nothing!
location, breakfast buffet, and i highly recommend the ''da nello's'' restaurant in via montegrappa, that's only 300 mt. from hotel it is expensive compare to the other european cities 4 star hotel standart
Location is fabulous. Very pretty and original style hotel. Good to have breakfast available until 11am. Some staff were not very helpful. Continental Breakfast only was served - was ok but bread and cakes were often left to become dry.
excellent value and location.Very clean and comfortable.Free bicycles,umbrellas and guided tours excellent additives. Some reception staff were very pleasant and helpful others less interested. First impressions are so important!
room was quite good information on how to find the hotel was inacurate
The location was excellent and the room was clean and comfortable. The breakfasts were good once you got the hang of them. More coffee should be free flowing. Some staff appear perplexed by simple questions. Others are very helpful. Overall, they should all get a pay rise as they work very hard and well as a team! We ran out of toilet tissue on more than one occassion - as they only supply one roll at a time. The blue tooth laptop connection is very complex and secretive - staff have to enter the password on your laptop for you. You can connect via the in-rooom modem for 24 hours or one hour only. I never realised I could connect for just one hour - its not clear. They do not supply or allow irons in the room and the cost of outsourcing ironing via the hotel is prohibitive. The shower was very weak.
i did llike to stay at hotel, the staff was helpfull and friendly, the rooms clean, comfortably and the location was excellent voor the citytrip that we mad!!!
Excellent location & very helpful staff. Noise from the street when in a front room. When mentioning this to the Reception staff they moved us to a superior, quieter room. Really good customer service - would return again because of such good service (thanks).
The location is fantastic, steps from Piazza Maggiore yet on a quiet street away from the crowds. The hotel staff couldn't have been more helpful or pleasant. We would definitely recommend the hotel and plan to stay there again ourselves. The temperature in the room was a little difficult to regulate and the room was warmer than we liked for sleeping. But a minor problem.
Location. Very helpful and attentive staff. Very nice room. Delicious breakfast.
Excellent location Very noisy and inefficient air conditioning. Room too small. No space for suitcases to be laid out.
Close to the Piazza Maggiore, friendly staff, a lovely room with a big bath tub and a very comfortable bed. After working in Lombardia for the two weeks previously, I enjoyed my night in Bologna at the hotel very much and was able to finally relax with ease here. It was just a shame I had such an early flight as I didn't want to leave.
I would recomend the hotel because of its location and cosy rooms. The reseptionists provided very misleading information - one of the reseptionist told me that will cost me 25 euros from the hotel to the congress centre which actually cost only 9-10 euros, the other reseptionist told me that takes about 25 minutes from the hotel to Forly airport, and thanks to the taxi driver who drove as fast as was allowed and tooked me an hour and over 100 euros, because the airport is more than 90 km far away from Bologna and I just about managed to get the plain. Probably 25 is a sacred/holy nuber for the people at the reseption desk in this hotel. Be careful what do you ask them and double check their answers as their English is not quite good ot not quite clear and understandable.
Location is perfect.. just a stone's throw from Piazza Maggiore, etc. Breakfast was good and the staff well-mannered. The room is quite compact
Front desk support was excellent. We must thank the gentleman on the front desk. The price is a bit too high.
good location, diligent & competent staff, well maintained premises. very clean. very good option. one of the best cost / qual. in Italy
Very helpful staff. Comfortable lovely room Good value
Very friendly and professional staff.
The hotel is extremely well located- in the heart of the center. It is a gorgeous old building with nicely decorated, well-appointed, clean rooms. The staff is extremely polite and helpful. The price for the value is quite low- I would have expected to pay a lot more for such a hotel. I travel a lot and this is one hotel which I was very impressed with. And, by the way, breakfast is included and is excellent. I have no negative comments whatsoever. The hotel is top notch and a great value.
Helpfulness of staff and very central location Nothing
They offer you a bottle of champagne and snacks on arrival. There is a scale in the bathroom and there is a separate huge shower. The position is perfect with restuarants and shops all around you.
The room was very comfortable and quiet and very tastefully decorated. The location is wonderful. The staff were very welcoming, helpful and friendly. The breakfast buffet was very good.
very nice hotel, tastefully furnished, excellent service rooms rather small for the price tag
The robes! The lovely sheets and room layout. The breakfast was delicious! The directions to the airport bus were a bit confusing unfortunately, so we ended up taking a cab.
location convenient to everything helpful staff beautiful room and bath very comfortable
wounderful all was fine
The location of the hotel was excellent. The room was comfortable and the breakfast was very nice, too. It would be good if the hotel provides shavers, toothbrush etc. I suppose they would do so if we ask which did not in the end.
The proximity to the historic centre and the fact that it is quiet at night. The "art" scattered around is pretty awful - some very badly drawn life studies in the dining room almost put me off my excellent breakfast.
L'emplaçament. L'habitació era àmplia. No hi havia cap aspecte rònec. El menjador dels esmorzars és una mica petit. En funció de l'hora que baixes, no et trobes taules lliures.
The hotel is in excellent location, staff is very friendly, really a great selection
Location, good reception room a bit outdated: very nice, but needs some update
Location, room, service, everything was excellent!! Excellent breakfast. Friendly staff
Noise problem with air con one night and got no sleep as a result
not the newest one, lovely for people who like the charm of old european city buildings. Marvellous to me.
The hotel is right in the middle of Bologna. Friendly staff. The room on the upper floor (attic) had an excellent view over Bologna. Good value for price (I had a cheap rate). You could rent bikes, and Bologna is a real biking town, busy but with bike lanes. The interior decoration of the room could have been better. The room will be very warm in summer, because situated under the roof.
Location Breakfast room not big enough and poorly laid out
I liked the close proximity to the city centre. My room 313 is over the cinema so it was noisy till after midnight and the room smelt of old cigarette smoke.
Nice, quiet place but in excellent placement - near tourist attractions. Hotel looks very old, kids were really scary about old paintings on the wall, what gave us extra fun.
The location is excellent and there was a good selection of fresh items at breakfast. The hotel staff were friendly and efficient and the room was a good size We requested a double room, but were given a twin which was quite shabby
Wifi in the very posh lobby as well as the location in the city.
relaxing doors to rooms make a loud noise when shut.very dull in reception could do with more light
Close to the City center Front desk officers are to Cold in attitude
Air Conditioned on a 106 degree day. Location in Bologna Centre.
Location, Breakfast, Staff Bed was very uncomfortable
The hotel was very well situated for sightseeing within the old city. It was quiet and clean, and the staff was very helpful when needed. The breakfast was excellent. We would definitely stay here again!
Good location, friendly and helpful staff, great view from roof-top lounge. We had a unit that was across a tiny street from the main hotel....it was noisy and the add-on bed used by our adult daughter was terrible....small and hard as a rock....basically a board set on a frame.
Hotel Touring is within easy walking distance of the main sites in Bologna. We enjoyed our stay here - clean, comfortable room, friendly staff and a nice breakfast buffet. The lack of nearby public parking. I would recommend utilizing the hotel's parking garage even though it is expensive.
quiet use of Internet is too expensive
The hotel is simple, practical, and well localized. People are nice, the service is good, breakfast is good. None
Fantastic Location and nice decor. Also very clean parking slight issue...
Helpful staff (English speaking, thank you). Good location.
Stylish bathroom with excellent shower. Beautiful roof terrace, very atmospheric. The "gold room" we booked was of a good standard generally, but we were expecting a balcony, but there was none. I wonder if this was because we booked through booking.com at a discounted rate? However, this was by no means cheap.
It's very nice place,breakfast was beatiful and at all we enjoyed the hotel very mauch,view from a window and the like,you should see...
bad making room
The convienence of the location. Comfortable room, free WiFi, good breakfast. Friendly, helpful staff.
The owners and staff were absolutely wonderful. Outstanding for a city centre hotel; it had all the friendliness of a family hotel. The can-do attitude at reception meant every request was quickly attended to with apparent pleasure. We were forced to extend our stay because of a strike and they kept open our reservation until we had the details. The hotel is perfectly situated for exploring all the sights, museums, shops and restaurants. Station is a 15 minute walk. The rooms are well sound-proofed, but the heating/air conditioning did not work very well in our room, meaning the window needed to be open on to the Piazza at times. The lift starts from the first floor, which would make the hotel impossible for a wheelchair user and difficult with other mobility problems.
location and the free use of bicycles
pleasant personel,ideally located,very comfortable room.good pricingfor location,near everything. breakfast could have been a little better service-overwhelmed.
Location and service no
Very central We would have preferred working air conditioning in the room for such a warm April
Friendly staff at reception, good clean rooms (especially bathroom), rooms were warmly heated in the cold weather, fantastic location. The breakfast could be improved. Would like automatic waiter service for tea and coffee without having to ask first as they would prefer you to use the ready made coffee which is in a large jug on the breakfast table but this is poor quality.
Helpful staff, great breakfast No bath, 70s lime green decor in our room
Room very clean - reception staff good - very central location - clean bathroom good shower - comfortable beds - felt secure at night. we chose a suite for extra room having read the reviews about small rooms and this made a more pleasurable experience for us as two friends. Free internet an added bonus No
1. Continental Breakfast 2. Friendly and attentive hotel staff 3. Location 4. Room space and decor 1. Street noise
All the staff were very friendly and helpful.We had a large 3 bedded room with fantastic views of the city. We were asked if we would like to move to a larger room! We did and that was excellent also. It was a very clean hotel.Large bathrooms. Great breakfast - best we've had in an Italian hotel. We will definitely stay here when we return to Bologna. Entrance just a doorway off the street so it was a little difficult to find in the dark.
Perfectly situated to explore Bologna, great continental breakfast,very friendly. Would have liked a kettle in the room.
The room was very comfortable and exceptionally clean. It would have been helpful to have an alarm clock in the room, and they need to think about replacing the ancient TV, at least in the room I was in.
location construction sooon to be finished
Hotel personel is friendly, service is ok The personel does not speak english, it took some time before it was made clear that my booking was made by internet.
Very central location, friendly staff, quiet.
Hotel clean, staff friendly, breakfast excellent and ideally placed right in the centre of Bologna. Room with a view over the rooftops of Bologna, power shower was hot and stars on ceiling when we turned off the lights made it perfect. Thank you Hotel Centrale for a lovely stay.
Location is good, reception staff is friendly and welcoming. Room space is sufficient. Bath is so-so, can be cleaned more. Breakfast is not great.
This hotel worth much more than the official "2 star" label. Good room in outstanding city position. Family and kind staff.
Ever so central, verrrrry clean and helpful staff especially the male receptionist. Phone in room wasn't working & we badly needed to make a phone call home the very day we arrived.
We liked the personal touch conveyed by the staff - and the very central address of the hotel
The location was very good We were awaken at 8 am by building works next door, we were never informed of this and when we complained the explanation was that "it was Monday" and also " it was because we chose non smoking rooms". This was unacceptable, and we should have been informed in advance of the expected noises at that time, it is the first time I am awaken in a hotel by buliding works.
It's very convenient location to centro city Bologna. The hotel made a nice base for exploring the city, Internet connection should be included. Wireless signal in my room was weak and I could have connected although I was unwilling to pay extra for it even though the rate was reasonable. I was able to connect gratis via cable in the breakfast room and the staff were very helpful in arranging this. It just wasn't especially convenient.
Great location for shops and eating out Breakfast was poor
Location was easy walking distance to the train station. The staff was very accommodating. Rooms were clean. Comfortable beds.
nothing - constant building works, very small room - typical single room " stick them in a cupboard" , bed hard, hardly anything in English - good job i know Italian. I certainly would not recommend it.
The staff were very helpful, Room was basic but clean comfortable and adequate, Breakfast simple but plentiful and the location very central. There is a little renovation required here and there - window frame
Proximity to centre. Premium rate due to exhibition. One would otherwise never pay this rate, for this hotel.
It is very central and ideal if you intend to do some shoping as it is just of the main street The raid where it is located is a bit dirty.